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Q

Can I continue to use digital certificates even if the Address or name changes?

Last Updated February 22, 2024

My Number
A

The digital certificate for user certification can continue to be used until the expiration date, even if there is a change in Address or name.
The digital certificate for signature will expire due to changes in Address or name, so if you want to continue using it, please contact the ward office of Family Registry Division Registration Section in your ward office where you live, change the information on the front of your My Number Card and the digital certificate must be reissued. In addition, you can reissue an electronic certificate at the My Number Card Special Center under your jurisdiction of your ward only if you have completed the procedure for changing the items described above.

Reception hours

Ward Office

  • Weekdays: 8:45 a.m. to 5:00 p.m.
  • 2nd and 4th Saturday: From 9 a.m. to noon
  • Monday, Tue, Friday (excluding holidays): 11:30 a.m. to 7:15 p.m.
  • Saturdays, Sundays and public holidays: 9 a.m. to 4:45 p.m.

※You will not be able to change the information.

※As for the jurisdiction of each special center, please see page of my number card special center.

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My Number Card only

Related Web Pages

※If you are under 15 years of age or an adult ward, or if you wish to delegate the procedure to any proxy/agent, please be sure to check the above website.

For inquiries to this page

Civic Affairs Bureau Ward Administration Support Department Service Section (For consultation on individual applications and notifications, please contact the ward office Family Registry Division.)

Phone: 045-671-2176

Phone: 045-671-2176

Fax: 045-664-5295

Email address: sh-madoguchi@city.yokohama.jp

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Page ID: 905-700-157

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