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- Yokohama-shi Call Center
- Yokohama-shi Call Center
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Yokohama-shi Call Center
Last update date April 1, 2024
Various dedicated dials and inquiries
Benefits and corona vaccine
Garbage and water supply
Other call centers
If you want to check it yourself
Keywords with a lot of inquiries ：My Number Card resident certificate Seal certificate Oversized garbage reservation Separation of garbage
How to use the Yokohama City Call Center
Please contact us at this time.
In addition to various procedures and window guidance at the ward office and city hall, it is a window that provides information on inquiries such as city facilities, event information, and municipal traffic guidance.
- In the case of personal information or professional inquiries, we will provide guidance and mediation of the department in charge.
- During the closing hours of the city hall / ward office, you may be asked to call again to the Hours belt.
| Reception hours | 8:00 a.m. to 9:00 p.m. (everyday including weekends and holidays) |
|---|---|
| Telephone | 045－664－2525 |
| FAX | 045－664－2828 |
| Multilingual | English, Chinese, Spanish, Korean, and Tagalog |
| Inquiries by e-mail | It takes time to respond to the department in charge, so it will take some time to respond. |
| Operational Form | Private consignment (contractor: NEC VALWAY Co., Ltd.) |
Call Center Satisfaction Survey
Citizens who have used the "Yokohama City Call Center" evaluate the operation of the call center and the response of operators, and work to further improve quality.
Customer Satisfaction Survey
Page ID: 419-499-059
