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Yokohama-shi Call Center

Last Updated September 30, 2024

Various dedicated dials and contact information

Childbirth and child care subsidies, benefits

Other benefits

Garbage and water supply

Other call centers

If you want to check it yourself

How to use the Yokohama Call Center

Please contact us in such a case.

In addition to various procedures and window guidance at the ward office and city hall, it is a window that guides you about inquiries such as city facilities, event information, and information on municipal transportation.

  • In the case of personal information or specialized inquiries, we will provide guidance and transfer of the department in charge.
  • During the closing hours of city halls and ward offices, we may ask you to call the Hours belt again.
Overview of Call Center
Reception hours 8:00 a.m. to 9:00 p.m. (Every day including weekends and holidays)
Telephone

045-664-2525
※Depending on the time of day, it may be difficult to connect.
※In order to improve the service, we have recorded the content of our inquiry.

FAX 045-664-2828
Multilingual English, Chinese, Spanish, Korean, Tagalog
Inquiries by e-mail

In order to take over the response to the department in charge, it will take some time to respond.
If you are in a hurry, please contact the department in charge directly.
Inquiry form

Management Form Private consignment (consignee: NEC VALWAY Co., Ltd.)

Call center usage satisfaction survey

We have citizens who used the "Yokohama City Call Center" evaluate the operation of the call center and the response of operators, and strive to further improve quality.
Customer satisfaction survey

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Page ID: 419-499-059

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