How can I request a copy of resident certificate?

We can request at window of ward office, administrative service corner in Yokohama or convenience store.

Please bring your personal identification documents with photos, such as a driver's license, passport (passport), my number card (personal number card), Basic Resident Register card with photo, etc. for those who come to the counter.

※If the identity verification document does not have a photo such as a health insurance card, or if a certificate issued by an organization other than a public office, you may be asked to present other identification documents or ask questions .

※A power of attorney is required when proxy/agent is notified.

※A fee of 300 yen per copy is required.
(If you get it at a convenience store, it will be 250 yen.)

※Even if you are a family member living in the same Address, you need a power of attorney if you have a different household on resident certificate or your family is coming to another address.

The administrative service corner is available.

・From 7:30 a.m. to 7 p.m. on Monday to Friday
・Saturday and Sunday are available from 9 am to 5 pm (closed on holidays and transfer holidays)

If Address is located in Yokohama, you can use your My Number Card to obtain a certificate stating yourself with a multi-copy machine installed at convenience stores nationwide.

※When using, the PIN (4 digits) of the digital certificate for user certification is required.

Usage time is from 6:30 am to 11 pm (excluding system suspension days).

※A fee of 250 yen per copy will be charged.

If you have a My Number Card, a smartphone or personal computer that supports My Number Card and a card reader, and can pay a fee by credit card or smartphone approval, apply for a certificate containing your information online You can apply.
To use it, you need the PIN of the digital certificate for signature (6 to 16 digits of mixed alphanumeric characters) is required.
In addition, 300 yen per copy + postage will be charged.

Issuance of certificates such as family register, resident certificate and Seal Registration