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I want to know what kind of service is.
Last Updated February 21, 2024
Convenience store issuance is a service that allows you to obtain various certificates such as a copy of resident certificate using a multi-copy machine installed at convenience stores nationwide using My Number Card.
Those who can use it
Those who are registered as residents of Yokohama City or those who have permanent domicile in Yokohama City, and who have a My Number Card or smartphone containing an electronic certificate for user certification.
※It cannot be used with Basic Resident Register card or private seal registration card.
Certificates that can be obtained
Copy of resident certificate, Seal Registration Certificate and resident certificate Certificate, allfamily register and Certificate of Individual Matters ※A copy of family register's tag※
※If you live outside the city of permanent domicile, you need to apply for registration in advance. It takes up to 5 days to register for use.
Usage time
6:30 a.m. to 11:00 p.m. (Including applications for use and registration, except for system suspension days)
※A copy of the family register certificate of personal matters and family register's tag are from 9am to 5pm on weekdays.
(Excluding Saturdays, Sundays and public holidays, New Year's holidays, and system shutdown days)
Fees
Copy of resident certificate, certificate of entry in Seal Registration Certificate and resident certificate, and copies of family register's tag are fees: 250 yen per copy
family register, certificate of personal matters certificate: 450 yen per copy
Available stores
Seven-Eleven, FamilyMart, Lawson, Lawson Three-F, Ministop, Aeon Retail, Seikomart, Community Store, Poplar, etc.
※Limited to stores with multi-copy machines.
Related febsite
For inquiries to this page
Civic Affairs Bureau Contact Service Dept.
Phone: 045-671-2176
Phone: 045-671-2176
Fax: 045-664-5295
Email address: sh-madoguchi@city.yokohama.jp
Page ID: 845-348-215