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About electronic recertification of my number card (introduce advance reservations system depending on ward)

Last update date December 5, 2019

Summary

Electronic certificate recorded to my number card is necessary for convenience store grant or e-Tax (electronic report of tax) such as copying of resident certificate.
Electronic certificate has expiration date.
When we update before expiration date and do not go through the procedure, electronic certificate lapses, and convenience store grant or e-Tax are not available.
When we wish to use convenience store grant or e-Tax sequentially, I would like electronic recertification procedure. (as for the fee, free)
(when we update and do not go through the procedure, my number card is available as identity verification documents with photograph of the face.)
In addition, "news on my number card electronic certificate expiration date" is mailed to one where renewal day got closer to with white envelope.

With electronic certificate

Two kinds of electronic certificates of "electronic certificate for user proof" are put on IC tip "electronic certificate for signature" to my number card normally. Each characteristic is as follows.

  • Electronic certificate for signature
    On full name, Address, the date of birth, sex is listed and can use when final income tax returns by e-Tax send electronic document.
    Password is 6-16 columns of alphanumeric characters.
  • Electronic certificate for user proof
    mainapotaru (the outside site)ThisConvenience store grantWhen we prove that it is the person, we can use as the means at the time of the use of this.
    Password is four columns of numbers.

About news (mail) of guidance

We mail news to one where deadline for electronic recertification got closer to.
As for the news, two of them of blue envelope and white envelope arrive, but I would like procedure by information for news of white envelope.
(when news of white envelope does not arrive by ※ mail circumstances, please go through the procedure by blue envelope.)

  • Blue envelope:Expiration date notification (the outside site)
    Origin of shipment listed in blue envelope becomes ward office of Yokohama-shi, but local public entity information system system sends out nationwide.
  • White envelope: News of my number card electronic certificate expiration date
    About white envelope, I send to tell about more concrete content including procedure and reference at ward office from ward office of Yokohama-shi.
    Image of white envelope

    Image of white envelope

Procedure window, Reception hours

Period when we can go through the procedure

From the next day three months before expiration date of electronic certificate to the time limit
(example expiration date in the case of March 24: from December 25 to March 24)

  • Update procedure is possible after expiration date of electronic certificate expired, but when we update before expiration date and do not go through the procedure, electronic certificate lapses, and convenience store grant or e-Tax are not available.
  • Please be careful when you go through the procedure before three months of the expiration day on expiration date as validity of new electronic certificate becomes short.
  • The details about validity,About validity of my number card and electronic certificatePlease confirm this.

Procedure window

Ward office Family Registry Division Registration Section of ward to live

Reservation of procedure

We introduce advance reservations system depending on ward.
Please confirm procedure method of distinction in the next table.

Procedure method of distinction
Ward (a i u e o order) to liveProcedure method
Asahi Ward, Izumi Ward, Isogo Ward, Kanagawa Ward, Kanazawa Ward, Konan Ward, Kohoku Ward, Sakae Ward, Seya Ward, Tsurumi Ward, Totsuka Ward, Naka Ward, Midori Ward, Minami Ward

Advance reservations are necessary.

Come after reservation by the next system.

In addition, person wanting telephone reservation, please contact the next exclusive dial.

Dial (free) for exclusive use of Yokohama-shi my number card

Phone number 0120-769-706
Reception hours: It is 5:00 p.m. from 9:00 a.m. of Monday through Saturday
(except ※ holiday, holiday, year-end and New Year (12/29-1/3))
When ear cannot use telephone for reasons of the inconvenience, please connect with 045-664-5295 by fax.


※Reservation receptionist is until 5:00 p.m. of the next agency preferred date day before.

Aoba Ward, Tsuzuki Ward  , Nishi Ward, Hodogaya WardCome to ward office Family Registry Division directly. (advance notice is unnecessary)

Attention in case of reservation

Reservation ID to be necessary in the case of reservation is listed in "news (reservation ID notification) of my number card electronic certificate expiration date" enclosed in the white envelope.

Image of reservation ID notification


About reservation reception desk time limit

Reservation receptionist is until 5:00 p.m. of the next agency preferred date day before.

Reception hours

Window Reception hours
Weekdays (Monday through Friday)From 8:45 a.m. to 5:00 p.m.
Second fourth SaturdayFrom 9:00 a.m. to noon

※On holiday, holiday, New Year holidays (from December 29 January 3) are excluded.

  • As for after the holidays such as open agency or Monday, window is crowded very much on Saturday.
    You use another day if possible, and I would like cooperation for intensive relaxation of congestion.
  • We accept and are crowded in just before the end (on 4 Saturday second on weekdays at 5:00 p.m. noon). Come early having margin at time.
  • Please note that you may have to wait by the situation of window.

Documents necessary for procedure

It varies among people going through the procedure.

In the case of procedure by the person

  1. My number card
  2. News of my number card electronic certificate expiration date
    ※But procedure is possible even if you do not have one where news does not reach.

※In the case of update procedure, we confirm password (four columns of numbers) of my number card and password (6-16 columns of alphanumeric characters) of electronic certificate for signature. After confirmation, come to window beforehand.
※If there is memo (setting password mention votes) which listed password in the case of card grant, procedure is smooth when you have.
※Please confirm precaution in case of procedure.

In the case of procedure by adult guardian

Attention

In the case of adult ward, person targeted for update asks for procedure toward the adult guardian.
In addition, in the case of electronic recertification for signature, it is necessary for person targeted for update to go together by all means in window.

  1. My number card of person targeted for update
  2. News of my number card electronic certificate expiration date
    ※But procedure is possible even if you do not have one where news does not reach.
  3. Identity verification documents with photograph of the face which public office of adult guardian issued
    (as for my number card, driver's license, passport. When there is not identity verification documents with photograph of the face, it becomes document inquiry.)
  4. Entry certificate (the outside site)

※Please confirm precaution in case of procedure.
※In the case of update procedure, we confirm password (four columns of numbers) of my number card and password (6-16 columns of alphanumeric characters) of electronic certificate for signature. After confirmation, come to window beforehand.

In the case of procedure by any proxy/agent

When notification has already arrived on expiration date (the same day issuance)

  1. My number card of person targeted for update
  2. News of my number card electronic certificate expiration date
    ※But procedure is possible even if you do not have one where news does not reach.
  3. Inquiry book and answer book
    We are enclosed on expiration date by notification (the outside site) (blue envelope).
    Signature of person targeted for update or signature seal is necessary.
    Person targeted for update lists password and encloses in envelope, and password bring to proxy/agent in invisible state.
    ※When cannot collate password, reset of password is necessary, by document inquiry the next agency is necessary again.
  4. Identity verification documents with photograph of the face which public office of any proxy/agent issued
    (my number card, driver's license, passport)

※ Please confirm precaution in case of procedure.

When notification has not arrived yet on expiration date (twice next agency by document inquiry)

We do written inquiry to person targeted for update.
Therefore, we have window come twice in total the next with before document inquiry and have you file.

Documents which are necessary in the case of the first next agency
  1. My number card of applicant
  2. News of my number card electronic certificate expiration date
    ※But procedure is possible even if you do not have one where news does not reach.
  3. Identity verification documents of any proxy/agent
    (my number card, driver's license, health insurance card)
Documents which are necessary in the case of the second next agency
  1. My number card of applicant
  2. News of my number card electronic certificate expiration date
    ※But procedure is possible even if you do not have one where news does not reach.
  3. Signature or answer book with signature seal
    You have you list password in the person, and please bring in state that attached seal.
  4. Proxy
    Sample (PDF: 141KB) of proxy
  5. Identity verification documents with photograph of the face which public office of any proxy/agent issued
    (my number card, driver's license, passport)

Precaution in case of procedure

  • In the case of update procedure, we confirm password (four columns of numbers) of my number card and password (6-16 columns of alphanumeric characters) of electronic certificate for signature. After confirmation, come to window beforehand.
    Case that password is unidentified when is locked,Procedure of resetting of passwordBut, it is necessary.
  • Depending on ward to live, advance reservations of procedure are necessary. The detailsReservation of procedurePlease confirm this.
  • About identity verification documents
    • Full name, Address is the latest thing, and take thing according with mention in resident certificate.
    • Identity verification documents which expiration date is fixed for take thing in validity.
    • In the case of procedure, identity verification documents copies. Thank you for your understanding beforehand.

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Inquiry to this page

Dial for exclusive use of Yokohama-shi my number card

Telephone: 0120-769-706

Telephone: 0120-769-706

Fax: 045-664-5295

Civic Affairs Bureau administration of a ward support department Counter Service Division (inquiry about notation of this page)

Telephone: 045-671-2176

Telephone: 045-671-2176

Fax: 045-664-5295

E-Mail address sh-madoguchi@city.yokohama.jp

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Page ID: 136-738-610

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