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- My Number Card, Digital Certificate
- About new issuance and renewal of digital certificate of my number card
Here's the text.
About new issuance and renewal of digital certificate of my number card
If the Address or name is changed or the expiration date is within 3 months, the digital certificate must be renewed.
Last update date April 11, 2024
- Expiration date of digital certificate
- Renewal of digital certificates
- How to make a reservation?
- Belongings
- Equipped with a digital certificate for smartphones
Expiration date of digital certificate
When the expiration date of the digital certificate of My Number Card expires, you will not be able to use convenience store issuance services for various certificates, login to the minor portal, use of health insurance cards, electronic applications such as e-Tax (electronic tax return), etc. (can be used as identity verification documents).
For more information about the functions of My Number Card and Digital Certificates, please see the page on the overview of My Number Card (Digital Certificate).
| At the time of issuance | Adults | A minor |
|---|---|---|
| My Number Card | 10th birthday after issuance | 5th birthday after issuance |
| Digital Certificates | 5th birthday after issuance | 5th birthday after issuance |
※If you are a foreigner and have a fixed expiration date, your expiration date will be the expiration date of your My Number Card or digital certificate. Specifically, please see page about summary of my number card (electronic certificate).
If you are a minor and have an expiration date of your My Number Card at the same time, please see the page on applying for a new or renewal of your My Number Card.
Precautions
Please note that after new issuance and renewal, each digital certificate may not be available until the next day or later.
About renewal of digital certificate
We send notice of expiration date in blue envelope or white envelope. Please follow the enclosed information and go to the My Number Card Special Center or the ward office Family Registry Division Registration Section.
Those who are going to file at the ward office
| Residential area \ window | Ward office in your ward |
|---|---|
|
Reservation required |
|
Please come directly. |
※From April 1, 2024, reservations have been made. If you receive a blue envelope before January 2024, you will not be able to make a reservation, so please come directly to the counter.
Precautions
- If you live in a ward where reservations are required, please.How to make a reservation for digital certificate renewal procedure (external site)Please make a reservation from here. If you do not receive a white envelope after the expiration date is less than two months, please contact your ward office, Family Registry Division Registration Section.
- At the ward office where reservations are not required, you can complete the procedure if you come directly, but you may have to wait depending on the congestion situation on the day. Thank you for your understanding.
Those who file at the My Number Card Special Center
Renewal of digital certificates at the My Number Card Special Center, which has jurisdiction over your ward. Advance reservations are required for the procedure.
※Address and name cannot be changed at the special center. If there is a change in Address or name, please apply at the ward office of your ward.
※The special center where you can apply differs depending on the ward where you live. For details, please check the page of My Number Card Special Center.
Procedure period for renewal of digital certificates
After the next day three months before the expiration date (e.g., if the expiration date is July 15: April 16 or later)
※If reissued three months before the expiration date, the expiration date of the newly issued digital certificate will be reduced by one year.
How to reserve an electronic certificate renewal procedure
Reservation via the Internet
Those who are going to file at the ward office
Please make a reservation from Yokohama City My Number Card Reservation System.
■Yokohama City My Number Card Reservation System
https://mncardrsv.city.yokohama.lg.jp/ (external site)
Those who file at the My Number Card Special Center
The white envelope
Please make a reservation from Yokohama City My Number Card Reservation System.
■Yokohama City My Number Card Reservation System
https://mncardrsv.city.yokohama.lg.jp/ (external site)
A blue envelope
You will need to issue a reservation ID before making a reservation.
Please issue reservation ID from Yokohama-shi my number card reservation system (electronic certificate update).
■Yokohama-shi my number card reservation system (electronic certificate update)
https://mncardrsv.city.yokohama.lg.jp/s/UpdateDigitalRegister (external site)
The operation of the reservation site is verified using the following browser. |
|---|
Make a reservation by phone
Please make a reservation with the Yokohama City My Number Card dial.
■Dial for exclusive use of Yokohama City My Number Card
0120-321-590 (free of charge)
※If you cannot connect by some IP phones, please call 045-550-545454.
※For those with hearing or language disabilities, fax: Please use 045-350-848484.
| Day of the week | Reception desk |
|---|---|
| Monday to Friday | 8:30 a.m. to 8:00 p.m. |
Saturday, Sunday, public holidays, New Year's holidays (December 29 to January 3 of the following year) | 9:00 a.m. to 5:30 p.m. |
New issuance and renewal procedures for digital certificates
When the person does the procedure
- My Number Card
If the person is under 15 years of age or an adult ward
The procedure will be done by legal representative. Please bring the following items to you.
- Personal My Number Card
- Identification documents with a face photo issued by a public office in legal representative (My Number Card, driver's license, etc.)
- family register, Certificate of Registration, etc.
※In principle, we do not issue a digital certificate for signature to persons under 15 years of age and adult wardes. Is required.
When proxy/agent handles the procedures
- Personal My Number Card
- Identification documents with a face photo issued by a public office in proxy/agent (My Number Card, driver's license, etc.)
- Answer Form and Power of Attorney
The answer sheet and power of attorney are enclosed with the expiration date notice envelope. Please fill in all required items by yourself, put it in an envelope and seal itproxy/agent so that you do not know your PIN.
If you have lost your answer sheet and power of attorney, please contact your ward office, Family Registry Division Registration Section.
When a member of same household carries out procedures for moving in or moving
When a same household employee issues or renews an electronic certificate on the same day as the notification of relocation and relocation, handling will be different. For more information, please refer to Address's My Number Card.
legal representative Incidentproxy/agent
Documents containing "Name and Date of Birth" or "Name and Address" and the information provided consistent with resident certificate's latest information. Documents with an expiration date are limited to those within the expiration date.
Verification of PIN
When renewing the digital certificate, check the set PIN. If you cannot verify your PIN, you will not be able to renew your digital certificate, so please check in advance and come to the counter. In the case of procedures by proxy/agent, the staff will check the personal identification number entered in the response form and power of attorney.
| Type of digital certificate | PIN number |
|---|---|
| For Basic Resident Register | 4 digits |
| Digital certificate for user certification | 4 digits |
| Digital Certificate for Signature | 6 to 16 digits mixed alphanumeric characters |
If your PIN cannot be verified, you will need to reset your PIN. Specifically, please see page about change of PIN of my number card (electronic certificate).
Application form for new issuance and renewal of digital certificates
We can download style of application from Yokohama-shi electronic application, report service.
Page (outside site) of Yokohama-shi electronic application, report service
Equipped with a digital certificate for smartphones
The digital certificate of My Number Card can be mounted on your smartphone. ※android terminals only
In addition, please see WEB page (outside site) of digital certificate equipped service (digital agency) for smartphone for summary. You can check the available smartphone from here.
Application destination for digital certificates for smartphones
You can apply from the minor portal site (outside site).
Contact information for digital certificates for smartphones
Minor Portal Site | Frequently Asked Questions (external site)
Or
My Number Comprehensive Toll Free Number
0120-95-0178
Follow the voice guidance and select the menu number 4.
Weekdays: From nine thirty to 20:00
Saturdays, Sundays, and holidays: From 9:30 to 17:30 (excluding New Year holidays)
For inquiries to this page
Dial for exclusive use of Yokohama City My Number Card
Phone: 0120-321-590
Phone: 0120-321-590
Fax: 045-350-8484
Civic Affairs Bureau Contact Service Dept.
Phone: 045-671-2176
Phone: 045-671-2176
Fax: 045-664-5295
Email address: sh-madoguchi@city.yokohama.jp
Page ID: 136-738-610
