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My Number Card Special Center
The My Number Card Special Center can perform procedures such as receipt of My Number Card, renewal of digital certificates, and change of PIN on weekdays and nights, weekends and holidays.
Last Updated October 16, 2024
- List of procedures
- Special center in charge of residential areas
- Opening date: Reception hours
- Access
Procedures that can be done at the My Number Card Special Center
Procedures for different special centers that can be accepted depending on your ward.
- [Reservation required]Receipt of My Number Card
- [Reservation required]Renewal of digital certificates
- Change of personal identification number of my number card (electronic certificate)
※Please be sure to check the My Number Card Special Center that has jurisdiction over your ward.
Procedures that can be accepted at any special center, regardless of your ward.
My Number Card Special Center, which has jurisdiction over your ward
| Your ward | Special center |
|---|---|
| Tsurumi Ward, Kanagawa Ward, Nishi Ward, Naka Ward, Hodogaya Ward, Sakae Ward | Yokohama-sta.-nishiguchi |
| Kohoku Ward, Midori Ward, Aoba Ward, Tsuzuki Ward | Centerkita |
| Minami Ward, Konan Ward, Isogo Ward, Kanazawa Ward, Totsuka Ward | Kamiooka |
| Asahi Ward, Izumi Ward, Seya Ward | Futamatagawa |
Receipt of My Number Card
Those who can receive a My Number Card at the special center are as follows.
- For the first time
- Renewal / Reissue by full column / departure in the postscript column (* If you cannot return the original My Number card, you cannot use it.)
※If you are not listed above, please pick it up at the ward office Family Registry Division Registration Section.
Receiving must be made in advance.
Your My Number Card will be transported from the ward office in your ward in advance, so be sure to reserve the date and time of receipt using the reservation system or dedicated dial before coming.
- For details on how to make a reservation and belongings, please see the following page.
Renewal of digital certificates
If the expiration date is less than three months, you will need to renew your digital certificate.
We send you an expiration date notice in a blue envelope or white envelope. Please follow the enclosed information at the special center that has jurisdiction over your ward.
Renewing of the digital certificate is required in advance.
Please make sure to reserve the date and time of the procedure using the reservation system or the dedicated dial before coming.
- For details on how to make a reservation and belongings, please see the following page.
Change of personal identification number of my number card (electronic certificate)
If you want to change your PIN, forget it, lock it, etc., you need to reset it.
Main reasons for change
- I want to change my current PIN to another PIN.
- I forgot my PIN
- Locking a PIN at a convenience store or medical institution, etc.
In the above case, it is necessary to reset the password. Please come to the special center in charge of your ward.
- For more information, please refer to the following page.
Opening date: Reception hours
| Day of the week | Reception hours |
|---|---|
| Monday | From 11:30 a.m. to 7:15 p.m. |
| Tuesday | From 11:30 a.m. to 7:15 p.m. |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | From 11:30 a.m. to 7:15 p.m. |
| Saturday | 9:00 a.m. to 4:45 p.m. |
| Sunday | 9:00 a.m. to 4:45 p.m. |
※Holidays are open from 9:00 am to 4:45 pm
Closed days
- Every Wednesday and Thursday
- Sunday, the third Saturday of every month
- New Year's holidays (December 29 to January 3 of the following year)
※In addition to the above, it may be temporarily closed due to system maintenance.
Access
Yokohama-sta.-nishiguchi My Number Card Special Center
Location: 22nd floor of Yokohama Tenri Building, 4-1 Kitayuki 1-chome, Nishi-ku, Yokohama-shi
※It is different from the Yokohama Station Administrative Service Corner.
※Please come by public transportation.
※We moved from Yokohama First Building in February 2023. Please note that those who received the delivery notice (postcard) before January 2023 may differ from the receiving place described in the notice. .
Centerkita My Number Card Special Center
Location: Premier Yokohama 4F, 1-30-1 Nakagawa Chuo, Tsuzuki-ku, Yokohama City
※Please come by public transportation.
Kamiooka My Number Card Special Center
Location: Mio Calist Museum 2F, 18-3 Kamiooka Nishi, Konan-ku, Yokohama
※It is different from the Kami-Ooka Station Administrative Service Corner.
※Please come by public transportation.
Futamatagawa My Number Card Special Center
Location: 1-5-5 Futamatagawa, Asahi-ku, Yokohama, 3rd floor of Futamatagawa North Exit 2nd Building
※It is different from the Futamatagawa Station Administrative Service Corner.
※Please come by public transportation.
Link
About new, update application of my number card
About receipt of my number card
Inquiries to this page
Dial for Yokohama City My Number Card
Telephone: 0120-321-590
Telephone: 0120-321-590
Fax: 045-350-8484
Service Section, Civic Affairs Bureau Service Department
Telephone: 045-671-2176
Telephone: 045-671-2176
Fax: 045-664-5295
Email address: sh-madoguchi@city.yokohama.lg.jp
Page ID: 573-976-677
