City Hall Information

From 8:45 am to 5:15 pm Monday to Friday (excluding holidays, holidays, and from December 29 to January 3)

≪In case of emergency other than Hours≫
Telephone: 045-671-4343 (directly to the Yokohama City Hall Disaster Prevention Center)
※The Yokohama City Hall Disaster Prevention Center uses a caller number display (number display) in case it is necessary to promptly and appropriately respond to telephone calls received. If you do not wish to display the caller number, please press 184 before calling Phone number before area code 045.

〒231-0005 6-50-10, Honcho, Naka-ku, Yokohama-shi

• Get off at Basyamichi Station in Minato Mirai Line, directly connected to the 1C entrance.
• Get off at JR Sakuragicho Station, about 200 meters from Shinnanguchi (city hall entrance, ticket gate dedicated to transportation IC cards), about 3 minutes on foot.
• Get off at Sakuragicho Station, about 200 meters from one exit, about 3 minutes on foot.
• The nearest bus stop "Yokohama City Hall-mae" "Yokohama City Hall Kita Plaza"

※For the round-trip route from each nearest station to the city hall, please refer to the guide "Language Guide (outside site)" by explaining words for visually impaired people. ≪This "Guide to Words (Walking Navi)" links to the homepage created by the NPO "Guide to Words".≫

• Access Map (PDF: 701KB)

※Information on buildings where the center functions and time-limited departments are located.

There is a general parking lot on the first basement floor and a bicycle parking lots on the first floor.
Please refer to "City Hall Parking Information" for details such as entrances, fees, reduction of taxes.

In the city hall, we rent wheelchairs (2 vehicles) that can be used in the government building. If you are interested, please come to the information desk on the first floor.

The function of the old government building has been moved to the new government building. When you come to the new government building from around Kannai, please check "Access to the new government building from the old government building (PDF: 805KB)". (Approximately 15 minutes on foot from the old government building to the new government building)

If you are coming to City Council Bureau, please check the "City Council Bureau Guide".

※Click here to check the floor of each department's headquarters.

※The 32nd and 4th floors are electrical machinery rooms, the 6th floor is a denomination waiting room and plenary hall, and the 5th floor is a committee room.
※Click here for information on City Council Bureau

1. Confirmation of visits
   When you come, if you check the "bureau / section name" and "floor" of the destination in advance, you will be able to enter more smoothly, so please check the above "List of Moving Floors of Each Bureau Headquarters" Please give me.
2. Admission procedures
   If you come to the city hall, please go up to the 3rd floor city hall reception desk by elevator or escalator near you, and at the reception counter, please offer the "bureau / section name" or "floor" of your visit. At that time, you do not need to show your name or ID. You will be given an admission card at the reception, so hold the admission card over the gate and proceed to the elevator hall, get on either A, B, or C elevators that stop on the floor of the target department, and go to the floor of the visit destination Please come.
3. Call in charge
   When you get off the elevator, there is a "floor reception" on both sides (with some exceptions). Please proceed to the side where the department to which you are visiting is located, and call the department / person in charge at the floor reception using the extension number provided. The person in charge will come immediately, so we will ask you about your business at a reception booth near you.

The City Hall is making various efforts so that anyone coming to the Agency can use the City Hall safely and comfortably.
The details of each facility and function are provided on the following page, so please take a look.
For more information about each facility and function, please click here.

Please download the floor map of the lower part of the city hall from here.
※You can check the location of each facility. It is arranged on information boards and information in the city hall.

Click here for details on each facility.

Commercial facility LUXS FRONT (Laxis Front) (1st to 2nd floors)
As a new Yokohama spot, such as LUXS FRONT, a commercial facility with various stores, and an atrium where everyone can easily gather, get close and relax in an open space with a three-story atrium. We are creating vitality.

• Business hours: From 7:00 to 23:00 all day ※It depends on the store.
• Official HP:Keikyu Corporation (operator of this facility) (outside site)

Atrium (1st floor)
Directly connected to Minato Mirai Line Bashamichi Station, it is an open space with three-story atrium, making it a space where everyone can easily gather, get close to and relax.
It can also be used as a place for various events and ceremonies.

• Overview: 20.5m high (three-layer atrium), 1,200m2, directly connected to Minato Mirai Line Bashamichi Station.
• Available time: From 7:00 to 23:30 all day
  ※It can also be used as a passage connecting north and south between 4:50 and 24:40 (the last train of Minato Mirai Line).
• Official HP:Yokohama City Hall Atrium (operator of the facility) (outside site)

We provide public wireless LAN (free Internet connection / Free Wi-Fi) service at the lower part of the city hall.
Please refer to the following page for details on how to use it.
Information on City Hall Public Wireless LAN (Free Wi-Fi)

・Process of maintenance
・Introduction to New City Hall
(Appearance photos, etc. are posted.)