About Yokohama City LINE Official Account

　The Yokohama LINE Official Account provides services such as information distribution services, library online catalog, and road damage reporting. Please make use of it as a friend.
　For more information, please refer to the following pages.

@cityofyokohama

Yokohama-shi

@cityofyokohama

• Information distribution (segment distribution service) such as news and events from the city
• Living Information
  • Disaster Prevention Information
  • Yokohama DIGITAL window (online procedure)
  • Application for oversized garbage (including information on garbage collection by category)
  • Reporting of road damage
• Library
  • online catalog
  • Chatbot (library)
  • Library card
  • Koreyom? (Suggestions of recommended books)

For more information, please refer to the following page.

Public Relations Division, Policy Management Bureau

To use this service, you must agree to the "Yokohama City LINE Official Account Terms of Service" before using this account. Upon commencement of use of the Service is deemed to have agreed to the Terms of Service. In addition, please be sure to check the "Yokohama City LINE Official Account Operation Policy" which stipulates the handling of personal information before using.

Select the service you want to use from the menu and tap on it.

For more information on each menu, please refer to how to use Yokohama LINE Official Account.

　Based on news reports on the handling of LINE's personal information, in April 2021, the Cabinet Secretariat and others issued guidelines (Cabinet Cybersecurity Center) (external site) in response to LINE.

• The use of the LINE Service is permitted if it is clear that the LINE Service handles only information that is supposed to be published or published, or that is not problem even if it is clear that a third party will handle information.
• For consultation services and application applications involving the exchange of personal information using the official account, the system must be constructed in which personal information does not remain on LINE, and this information shall be stored and stored directly in the database of the trustee etc. .

　The Yokohama City LINE Official Account will comply with these guidelines and will change the handling of some services.
　Please refer to the following page for details of the service change and timing of the change.

　Other services provided by the Yokohama City LINE Official Account (information distribution service, road damage report, links to Yokohama City website and related sites) meet the guidelines, so we will continue to provide services.