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About Yokohama City LINE Official Account

Final update date April 28, 2021

 The Yokohama City LINE Official Account provides services such as information distribution services, application for oversized garbage application and garbage separation guidance. Please register as a friend.
 Please refer to the following pages for use.

About correspondence of Yokohama-shi LINE official account for some reports about personal information of LINE

 On Wednesday, March 17, 2021, we will inform you of a report on the handling of personal information of domestic users outside Japan of the communication application "LINE" provided by LINE Corporation.
 The Yokohama City LINE Official Account provides services such as "Dissemination of Information on New Coronavirus Infectious Diseases", "Applications and Inquiries for oversized garbage City and "garbage collection by category Information.
 Regardless of the service, it is not included in the news report that "the information was authorized to be browsed by an affiliated company in China", and the contents and personal information entered by the users on the talk screen of the Yokohama City LINE official account Was confirmed to LINE Corporation that there was no access from China.
 Based on this situation, at this stage, we will continue to provide the same services as before for the Yokohama City LINE official account.
 We will continue to strive to handle appropriate personal information at LINE Corporation and other contracted businesses that handle personal information so that citizens can use the Yokohama City LINE Official Account with peace of mind.
 In addition, as for LINE Co., Ltd., the Ministry of Internal Affairs and Communications and the Personal Information Protection Committee are currently conducting surveys, so the city will pay close attention to the situation, and when new information is grasped in the future, We will respond appropriately.

How to register as a friend

From a smartphone

Additional Friends

Search by ID


From the QR code

QR code of Yokohama City LINE official account

Outline of Yokohama City LINE Official Account

Account Name




Service available

  • Information distribution from the city and events (segment distribution service)
  • Link to Yokohama City website and related sites
  • Confirmation, application, confirmation, change, cancellation of application details, etc. of oversized garbage's
  • Garbage Separation Information

Additional services

  • Road Damage Reporting System (scheduled for May 14, 2021)

Account Management

Civic Affairs Bureau Public Relations

Precautions for use

How to use the service

Select the service you want to use from the menu and tap.

For details of each menu, please refer to how to use the Yokohama LINE official account.

Related links

Inquiries to this page

Civic Affairs Bureau Public Relations Consultation Service Department Public Relations Section (related to LINE Official Account)

Telephone: 045-671-23449

Telephone: 045-671-23449

Fax: 045-661-2351

Email address: [email protected]

Vaccination Call Center (Vaccinations)

Telephone: 0120-045-070

Telephone: 0120-045-070

Fax: 050-3588-7191

Email address: [email protected]

Infectious disease call center (general consultation about new coronavirus)

Telephone: 045-550-5530

Telephone: 045-550-5530

Fax: 045-846-0500

Resources and Waste Recycling Bureau Home Affairs Division Business Division (Things related to oversized garbage Service

Telephone: 045-671-3815

Telephone: 045-671-3815

Fax: 045-662-1225

Email address: [email protected]

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Page ID: 943-86-4433

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