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  6. Where can I get a certificate of all dismissals (certified copy), a certificate of personal matters (abstract), and a modified original family register copy or abstract?

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Q

Where can I get a certificate of all dismissals (certified copy), a certificate of personal matters (abstract), and a modified original family register copy or abstract?

Last Updated February 27, 2024

Notification and certification (family register, resident certificate, etc.)
A

(1) Certificate Issuance Desk
・It can be taken at the "Municipal Office of the municipal office of your permanent address".
・If you have permanent domicile in the city, you can take it at any ward office in the city. (We do not handle in administrative service corner, city hall.)
・You can also request it by mail. Requests by phone or facsimile are not allowed.
<Request for mailing request>
〒231-8307 1-1-1 Sakuragicho, Naka-ku, Yokohama-shi Mail Request Office

Fees

750 yen per copy

What to bring with you at the time of request

・To verify the identity of applicant, you will need to present identification documents with a photo (driver's license, passport, my number card, etc.).
If your identity verification document does not have a photo, such as a National Health Insurance Card, you may be asked to present another identification document or ask questions.
If proxy/agent is requested, a power of attorney must be submitted.
・If a third party (excluding the person listed in family register and a direct relative of the person listed in family register) is the claimant, please state the reason for the claim in detail. If the reason for the request is not clear, we may ask you to provide materials. If it is not found that there is a justifiable reason, a certificate cannot be issued.
・Even if you are a direct relative, if you cannot confirm your kinship in family register, Yokohama, you will need to present a document (such as family register) to confirm your kinship with the person listed. If you cannot confirm your immediate family members (such as family register), you may not be able to issue a certificate.

Reception hours

Family Registry Division Family Registry Section
Monday to Friday 8:45 a.m. to 5:00 p.m.
9:00 am to midnight on the 2nd and 4th Saturday of every month
(Click lunch hours are also available during Reception hours, except Saturday (except for 2nd and 4th), Sunday, public holidays, national holidays, national holidays, and New Year's holidays, national holidays, and New Year's holidays from December 29 to January 3 of the following year.)

Related Websites

For inquiries to this page

Civic Affairs Bureau Service Section

Phone: 045-671-2176

Phone: 045-671-2176

Fax: 045-664-5295

Email address: sh-madoguchi@city.yokohama.jp

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Page ID: 879-719-471

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