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Proposals from citizens

Final update date May 6, 2021

 "Proposal from citizen" is system to have you send opinions to Yokohama municipal administration by letter or email from individuals.
 We send opinions that had you approach to department in charge from ward office of ward to live and reflect in municipal administration.

 When you have you send opinions to the mayor in writing from groups, please see page of "the mayor petition".
 ※If you would like to receive your comments by phone, please contact the department in charge directly.
 
 
 Flow of processing of "proposal from citizen"

It is a figure that briefly shows the flow of processing (posting, reception, response / response, publication) of "proposals from citizens".

(Important) Response to opinions regarding new coronavirus infection

About information about new coronavirus infection

About answer to opinions about new coronavirus infectious disease

 At present, we have many opinions from citizens about the new coronavirus infection.
 We will take your opinions seriously and reflect them in future work as much as possible, but it is currently difficult to respond individually.
 For this reason, we may refrain from responding to opinions that overlap with the information provided on the following page.
 Thank you for your understanding and understanding.

Overview of "Proposals from Citizens"

"Proposal from citizen" is system to have you send opinions to Yokohama municipal administration by letter or email from individuals. The department in charge of the business of the content will respond to the opinions received as Yokohama City.
 Reception desk is performed by ward office Ward Administration Promotion Division of ward where citizen's all of you live (person living outside the city performs reception desk).
 Answers will be made by the department in charge of the business of the content, in principle, from the day after the reception date to the 10th opening agency day.
 In addition, about thing which Motoichi answered by "document" or "e-mail", we considered summary such as opinions that had you approach and answer of Motoichi for it after considering personal information protection We announce on publication page (outside site) of "voice".
 Personal information such as names received will be properly managed in accordance with the provisions of the "Yokohama City Personal Information Protection Ordinance".

 About the details of "proposal from citizen" including thing which we cannot accept and thing which cannot answer, please see detailed page of "proposal from citizen".

How to get in touch

 Please send to ward office Ward Administration Promotion Division (person living outside the city, Citizen's Bureau public hearing consultation section) by any of the following methods. 

  1. Dedicated submission form (in addition to the city hall, ward office, administrative service corner, it is placed in some public facilities such as district centers and libraries.)
  2. "Proposals from Citizens" submission form
  3. E-mail address for "proposals from citizens" in each ward
  4. Private sealed letters, postcards, and faxes stating "Proposals from Citizens" (For the destination, see "Proposals from Citizens")

※If you would like to receive your comments by phone, please contact the department in charge directly.

Answer

 Opinions received will be answered by the 10th day of the open agency, starting from the day after the reception date in principle.
 In the case of a document, we will respond by sending it out. If it takes time to respond, we will contact you accordingly.

 At present, the entire city is giving priority to preventing the spread of new coronavirus infections, and it may take about four weeks to respond.
  In addition, the description on this website has been replaced by notification of delays to everyone.
  We apologize for any inconvenience, but we appreciate your understanding and cooperation.

About publication

 About thing which Motoichi answered by "document" or "e-mail", after considering personal information protection, summary such as opinions that had you approach and answer of Motoichi for it "citizen's voice" We announce on publication page (outside site) of.
 In addition, we do not announce thing which is not hoped for publication or thing which cannot confirm intention to want publication. 

Inquiries to this page

Civic Affairs Bureau Public Relations Consultation Service Department Public Affairs Consultation Section

Telephone: 045-671-2354 (If you have any comments over the phone, please contact the department in charge directly.)

Telephone: 045-671-2354 (If you have any comments over the phone, please contact the department in charge directly.)

Fax: 045-212-0911

Email address: [email protected] (Please use the above "Proposals from Citizens" for opinions, etc.)

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