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Suggestion from citizen

Last update date August 26, 2019

 Please send opinion to Yokohama municipal administration or request. We send opinion or request that had you approach to department in charge of from ward office of ward to live and reflect in municipal administration.
※When we have opinion or request approach to the mayor from all of groups by letter, please see page of "the mayor petition".

Summary of "suggestion from citizen"

 "Suggestion from citizen" is public hearing business having opinion to Yokohama municipal administration or request approach.
 Ward office Ward Administration Promotion Division (as for the person living in the suburbs Civic Affairs Bureau public hearing consultation section) of ward where citizen's all of you live performs acceptance.
 As a general rule, we perform answer from department in charge of business of the contents within 14 days from the next day of (※) on acceptance day.
 In addition, we announce the contribution points such as opinions that had you put and answer of Motoichi for it on Motoichi website after having considered personal information protection about thing which Motoichi replied by "document" or "E-mail".
 We manage personal information such as contents, full name, address, phone numbers such as will ⾒ or request that had you approach and e-mail address according to rule of "the regulations about protection of Yokohama-shi personal information" appropriately.
※For more information about deadline for standard of acceptance day and answer, please confirm the following "answer time limit".

About method to have "suggestion from citizen" approach

 Please send "suggestion from citizen" to ward office Ward Administration Promotion Division (as for the person living in the suburbs Civic Affairs Bureau public hearing consultation section) of ward to live by any of the following method. Department in charge of business of the contents copes with opinion or request that had you approach with responsibility as Yokohama-shi.

  1. Exclusive contribution paper (other than city hall, ward office, service counter in the city hall, we put in a part of the public facilities such as district center, library.)
  2. Contribution form for exclusive use of "suggestion from citizen"
  3. E-mail address for "suggestion from citizen" of each ward
  4. "Suggestion from citizen" and private sealed letter, postcard, fax (in the destination, please see "suggestion from citizen" destination ⼀ *.) which we specified

※Please note that you may contact from post in charge to contributor to confirm detailed facts of contents which had you approach.

We cannot accept as "suggestion from citizen"

 When we judge to correspond to the next contents, we cannot accept as "suggestion from citizen".

  • We slander specific individual and group (slander) and are against thing or public order and morals to slander
  • Thing that purpose is uncertain
  • For-profit thing
  • (※) including thing which there is not of relation direct in international situation, Yokohama-shi including social conditions

※About other things which cannot accept, please see the handling summary about conduct of "civic voice" business.

About answer

Deadline for answer

 As a general rule, about opinion or request that had you approach, we reply within 14 days from the next day of (※) on acceptance day.
 But, as a general rule, we reckon from the next day on reception desk day and reply within 10 open agency day when acceptance day is the following period.

  • It is from May 2, December 15 to December 28 from April 15

※If standard of acceptance day is letter and contribution form, on arrival day, it is on reception day if it is E-mail and fax. But, as a general rule, open, the following day agency day accepts arrival or thing which we received on arrival or thing which we received and holiday agency day after 4:00 p.m. of open agency day, and it is on day.

The handling of answer

 In the case of document, it should be answer with shipment.
 When we need time for answer, we contact so.
 Please note that cases without information necessary for answer cannot reply the name or address, e-mail address.
 ※About the handling of other answers, please see the handling summary about conduct of "civic voice" business.

About publication of "suggestion from citizen"

 We announce the contribution points such as opinions that had you put and answer of Motoichi for it on Motoichi website (publication page (outside site) of "civic voice") after having considered personal information protection about thing which Motoichi replied by "document" or "E-mail" among "suggestion from citizen".

Publication page (the outside site) of "civic voice"

Purpose of publication

 Publication is intended with "securing of transparency of municipal administration" "information sharing between question cancellation and citizens for municipal administration" three of "promoting public hearing and good circulation of measure letting you reflect opinions to measure still more of citizen".

The handling of publication

 On publication, we do the following handling.

  • Yokohama-shi summarizes opinion and contents such as requests which had you approach and announces.
  • We announce after the answer in one that we posted for less than four weeks at the latest.
  • We do not answer whose things announced opinion or request are.
  • As a general rule, publication period is one year.

We do not announce

 We do not announce thing corresponding to the next contents.

  • Authorized individual is distinguished from the contribution points such as opinions that had you approach by answers of Motoichi for it
  • There was proposal of not wanting you to announce from one that you posted
  • Contribution of the having similar tastes effect is sent repeatedly from one that we posted and has already placed the answer
  • Contribution of the having similar tastes effect is sent repeatedly from one that you posted and cannot understand to citizen's who looks at publication page if there is not past process
  • (※) including thing which sent answer to one that we posted, but did not arrive

※About other things not to announce, please see the handling summary about conduct of publication of "civic voice".

Web accessibility correspondence of publication page of "civic voice"

 About Web accessibility correspondence of publication page of "civic voice", please confirm Web page of page of publication of "civic voice" for accessibility.

About the handling of personal information

 We manage personal information such as contents, full name, address, phone numbers such as will ⾒ or request that had you approach and e-mail address according to rule of "the regulations about protection of Yokohama-shi personal information" appropriately. In addition, we use only for purpose to reply in the duties concerned referring to at department in charge of contents such as opinion or request and the ward station concerned, opinion or request.
 In addition, we may tell outside engine after having considered unit ⼈ information protection about Motoichi opinion out of the jurisdiction or request.

Contribution form for exclusive use of "suggestion from citizen"

 At "suggestion from citizen," we install exclusive contribution form using Yokohama-shi electron application, report service.
 Depending on terminal of the use, please access the next contribution form.

  1. Please read instructions listed in contribution form after the access by all means.
  2. We attach file and can post only contribution form for PC. As for the number of files which they can attach, as for one case, the file format, Word, PDF, image, file size are to 10MB. When there are multiple files and cannot register, please send to e-mail address for "suggestion from citizen" of each ward by E-mail.
  3. The others Yokohama streetcar ⼦ application reports page (the outside site) of "movement environment", and, about necessary movement environment, please confirm top page (the outside site) of Yokohama-shi electron application, report service about maintenance information of service.
  4. Depending on terminal of the use, contribution form may not be available. In that case, please send to e-mail address for "suggestion from citizen" of each ward by E-mail.
Contribution form
Terminal of the useContribution form (the outside site) for PCForm to post business such as smartphones on
(iPhone, iPad, Android) (the outside site)

Summary

Public hearing Q&A

 About various questions about public hearing, please see "public hearing Q&A".

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Inquiry to this page

Civic Affairs Bureau public information consultation Service Department public hearing consultation section

Telephone: 045-671-2354

Telephone: 045-671-2354

Fax: 045-212-0911

E-Mail address sh-kochosodan@city.yokohama.jp

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