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Q

What happens if my PIN incorrectly when using the convenience store delivery service?

Last Updated February 21, 2024

Notification and certification (family register, resident certificate, etc.)
A

If you enter your PIN incorrectly three times in a row, it will be locked and will not be available. In that case, you will need to apply for unlocking and initialization of your PIN at the ward office Family Registry Division or My Number Card Special Center.

Related Websites

For inquiries to this page

Civic Affairs Bureau Contact Service Dept.

Phone: 045-671-2176

Phone: 045-671-2176

Fax: 045-664-5295

Email address: sh-madoguchi@city.yokohama.jp

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Page ID: 833-911-231

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