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Issuance of certificates such as family register, resident certificate and Seal Registration

Copy of resident certificate, Certificate of entry in resident certificate

A person who can claim

The person or the person of the same household

You can make a request by using My Number Card (convenience store delivery, online application), at the counter or mail.

proxy/agent delegated by the person or same household

Requests can be made at the counter or by mail.

A person who has a good reason to use a copy of resident certificate (a request by a third party)

Requests can be made at the counter or by mail. For details, please refer to the copy of resident certificate (a request by a third party).

Billing Method

Image of resident certificate convenience store

Convenience store delivery

It can be used by the person who has a My Number Card. It is 50 yen cheaper and can be issued on the same day.

Image of resident certificate Online Application

Online application

It can be used by the person who has a My Number Card. It will take about a week to hand it over.

Image of billing at the resident certificate window

Requests at the counter

You can get it at the ward office or administrative service corner.

Image of resident certificate Mail Request

Request for mailing

This is a way to make a request by mail. It will take about 10 days to hand it over.

family register (all, personal matters) Certificate

A person who can claim

Principal, etc.

You can make a request by using My Number Card (convenience store delivery, online application), at the counter or mail.

Person (person) listed in family register name column

If you are a person listed in the same family register name field (e.g., husband and wife), you can claim it as the person.

Spouse, direct ancestry (parents, etc.), direct ancestry (child, etc.)

Requests can be made at the counter or by mail.

  • Documents (family register, etc.) that can confirm kinship with the person listed in the name column are required.
  • However, if you can confirm your kinship at family register in Yokohama, you do not need to bring it with you.

Third party

Requests can be made at the counter or by mail.

  • If the claimant is other than the person, please state the reason for the request etc. in detail on the invoice. For more information.Ministry of Justice webpage (outside site)Please refer to the following URL.
  • If the reason for the request is not clear, we may ask you to provide materials. If there is no justifiable reason, a certificate cannot be issued.

Billing Method

Image of delivery of certificate of family register and certificate of partial family register convenience store

Convenience store delivery

It can be used by people who have a My Number Card with permanent domicile in the city. We accept from 9 a.m. to 5 p.m. on weekdays. It can be issued on the same day.

Image of certificate of family register/certificate of partial family register Online Application

Online application

It can be used by those who have a My Number Card with permanent domicile in the city. We are open 24 hours a day. It will take about a week to hand it over.

Image of billing at certificate of family register and certificate of partial family register

Requests at the counter

You can get it at the ward office or administrative service corner.

Image of certificate of family register certificate of partial family register

Request for mailing

This is a way to make a request by mail. It will take about 10 days to hand it over.

Seal Registration Certificate

A person who can claim

Seal Registration in Yokohama City and proxy/agent

You can use your My Number Card (convenience store delivery, online application) or request at the counter.

proxy/agent

You can charge it at the counter.

Billing Method

Image of Seal Registration Certificate convenience store

Convenience store delivery

It can be used by those who have a My Number Card. We accept from 6:30 a.m. to 11 p.m. It is 50 yen cheaper and can be issued on the same day.

Image of Seal Registration Certificate Online Application

Online application

It can be used by those who have a My Number Card. We are open 24 hours a day. It will take about a week to hand it over.

Image of billing at the Seal Registration Certificate window

Requests at the counter

You can get it at the ward office or administrative service corner.

Other certificates related to resident certificate and family register

Investigate by billing method

Related information

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Page ID: 847-232-459

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