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Information on procedures that can be performed by mail, online, etc.

Last Updated August 31, 2023

We will inform you of procedures that can be performed by mail, online, etc.
For details on the procedures, please refer to the following URL.

※In some cases, more detailed information may be posted on the web page of each ward.
If necessary, please refer to the information on this page. (Click here for the page of each ward

Ward Office General Affairs Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number
Proof of land name change General Affairs Division in each ward
Civic Affairs Bureau Ward Liaison Coordination Section

General Affairs Division in each ward
045-671-2067


Ward Office Ward Administration Promotion Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number
Requests for disclosure of administrative documents Civic Affairs Bureau Citizen Information Division 045-671-3882
Request for disclosure of personal information Civic Affairs Bureau Citizen Information Division 045-671-3882
When dissatisfaction with the disclosure decision, etc. (Request for examination) Civic Affairs Bureau Citizen Information Division 045-671-3859

Ward Office Family Registry Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number Remarks

Notification of transfer (mail)

Family Registry Division in each ward

Family Registry Division Registration Section


Online procedures for moving out Civic Affairs Bureau Service Section 045-671-2176 Depending on the content of your inquiry, we may guide you to each ward Family Registry Division.
Request (mail) for family register certificate such as a copy of family register and an abstract, and a certificate of resident registration such as a copy of resident certificate Yokohama City Mail Request Office 045-222-4900  
Online application for certificates (family register, resident certificate, etc.)

Civic Affairs Bureau Service Section (before application)
Yokohama City Mail Request Office (after application)

045-671-2176
(Civic Affairs Bureau Service Section)
045-222-4900
(Yokohama City Mail Request Office)

 
Convenience store delivery service Civic Affairs Bureau Service Section 045-671-2176  
Address settings for new construction and rebuilding (mail/online) Family Registry Division in each ward Family Registry Division Registration Section  
Procedure for Reinterment (transfer of ashes) Family Registry Division in each ward Family Registry Division Family Registry Section  

Ward Office Tax Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number
Tax certification (Overall) Tax Division in each ward List of contact information in Tax Division in each ward (PDF: 272KB)
Smartphone application for tax certification Tax Division in each ward
Municipal tax, prefectural tax tax exemption (tax exemption) certificate Tax Division City Tax Section
Certificate of Fixed Assets Tax Division Land Section
Tax payment certificate Tax Division Tax Receipt Section
Municipal tax, prefectural tax return Tax Division City Tax Section
light motor vehicles tax (keijidosha-zei) (by type) report light motor vehicles, Tax Division
Application for extension of deadline Tax Division Tax Receipt Section
Application for deferral of collection Tax Division Tax Receipt Section
Application for deferral of exchange Tax Division Tax Receipt Section
Web fund transfer application (municipal tax, prefectural tax (ordinary collection)) Finance Bureau Tax Administration Division 045-671-3747
Web fund transfer application (property tax, city planning tax (land, house))) Finance Bureau Tax Administration Division 045-671-3747
Web account transfer application (property tax (depreciable assets)) Finance Bureau Tax Administration Division 045-671-3747

Ward Office Health and Welfare Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number
Provision of support expenses to A-bomb survivors Health and Social Welfare Bureau Health Promotion Division 045-671-2453
Medical expenses for acupuncture, kyu and massages Health and Social Welfare Bureau Health Promotion Division 045-671-2453
medical expenses Grants for A-bomb survivors Health and Social Welfare Bureau Health Promotion Division 045-671-2453

Ward Office Health Sanitation Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number Remarks
Notification of closure, abolition of business permits for restaurants, etc. Health Sanitation Division in each ward Health Sanitation Division Food Sanitation Section ・We do not support some online procedures.
・Please send it in a way that retains the record of "specified record mail, etc."
・If you would like to return a copy or other mailing procedures, please contact us individually.
Notification of abolition of pharmacies Health Sanitation Division in each ward Health Sanitation Division Pharmaceutical Affairs Section ・Online procedures are not supported.
・Please send it in a way that retains the record of "specified record mail, etc."
・If you would like to return a copy or other mailing procedures, please contact us individually.
Notification of abolition of environmental hygiene-related business (ryokan, performance hall, public bath, hairdressing and beauty business, cleaning, etc.) Health Sanitation Division in each ward Health Sanitation Division Environmental Health Section ・Online procedures are not supported.
・Please send it in a way that retains the record of "specified record mail, etc."
・If you would like to return a copy or other mailing procedures, please contact us individually.
Submission of a specific building annual management plan Health Sanitation Division in each ward Health Sanitation Division Environmental Health Section ・Please send it in a way that retains the record of "specified record mail, etc."
・If you would like to return a copy or other mailing procedures, please contact us individually.
Notification of start, change, abolition of simple dedicated water supply, small-scale receiving tank water supply
Submission of test results and self-inspection results
Health Sanitation Division in each ward Health Sanitation Division Environmental Health Section In addition to the listed procedures, there are other procedures that can be done by mail, so please contact each ward Health Sanitation Division for details.
Notification of abolition of animal handling business Health Sanitation Division in each ward Health Sanitation Division Environmental Health Section In addition to the listed procedures, there are other procedures that can be done by mail, so please contact each ward Health Sanitation Division for details.

Ward Office Elderly and Disabled Support Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number Remarks
Various applications related: Information on welfare for the elderly Elderly and Disabled Support Division in each ward The Long-term Care Insurance  
Application for certification of independence support medical care (rehabilitation medical care) Elderly and Disabled Support Division in each ward Elderly and Disabled Support Division in each ward Online procedures are not supported.
Application for independence support medical care (psychiatric outpatient medical care) Health and Social Welfare Bureau Mental Health Consultation Center 045-671-3623 (Mental Outpatient Care and Notebook Office) If you need to change the medical institution immediately near the consultation date, we may guide you to each ward Elderly and Disabled Support Division.
Application for the Mental Handicapped Health and Welfare Handbook Notebooks will be issued at the window of each ward Elderly and Disabled Support Division.
Application for Keiro Special Ride Certificate (Keiro Pass) Elderly and Disabled Support Division in each ward Elderly and Disabled Support Division in each ward Online procedures are not supported.
Specified medical expenses (designated incurable disease) Grant Program Health and Social Welfare Bureau Health Promotion Division 045-671-4040 ・If approved, the validity period start date of the Yokohama City Specific medical expenses (designated incurable disease) recipient certificate will be the date on which the documents were received by the Health Promotion Division. (If the application is made at the ward office, it will be the date on which the documents were received at the ward office.)
Application for Change of Specified medical expenses (designated incurable disease) Health and Social Welfare Bureau Health Promotion Division 045-671-4040 ・The "application date", which is the standard of the procedure, is the date on which the necessary documents were received by the Health Promotion Division. (If the application is made at the ward office, it will be the date on which the documents were received at the ward office.)
Application for Renewal of Specified medical expenses (designated incurable disease) Health and Social Welfare Bureau Health Promotion Division 045-671-4040 ・We send update application information to those who are eligible for renewal by the beginning of June every year.
Refunds for specified medical expenses (designated incurable disease) Health and Social Welfare Bureau Health Promotion Division 045-671-4040  
Application for re-grant specified medical expenses (designated incurable disease) Health and Social Welfare Bureau Health Promotion Division 045-671-4040  
Notification of return of specified medical expenses (designated incurable disease) Health and Social Welfare Bureau Health Promotion Division 045-671-4040  

Ward Office Children and Families Support Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number Remarks
Child Allowance's Request and Notification Child and Youth Bureau Children's Family Division 045-641-8411  
Requests and Notification of Child Raising Allowance Children and Families Support Division in each ward Children and Families Support Division ward office in your ward Reception at the counter or by mail
Requests and Notification of Special Child Raising Allowance Children and Families Support Division in each ward Children and Families Support Division ward office in your ward Reception at the counter or by mail
Pediatric chronic illness medical care benefits Children and Families Support Division in each ward Children and Families Support Division in each ward

Reception at the counter or by mail

Application for certification of independence support medical care (upbringing medical care) Health and Social Welfare Bureau Medical Aid Division 045-671-4115 Reception at the counter or by mail

Installation, change, operation status report, suspension and abolition of unlicensed childcare facilities (facility type)

Child and Youth Bureau Childcare and Education Administration Division 045-671-3564 Reception at the counter or by mail
Non-licensed childcare facilities Application for confirmation of specific children and child care support facilities (facility type) Child and Youth Bureau Childcare and Education Administration Division 045-671-3564 Reception at the counter or by mail
Installation, change, operation status report, suspension / abolition of unlicensed childcare facilities (home visit type) Child and Youth Bureau Childcare and Education Administration Division 045-671-3564 Reception at the counter or by mail
Non-licensed childcare facilities Application for confirmation of specific children and child care support facilities (home visit type) Child and Youth Bureau Childcare and Education Administration Division 045-671-3564 Reception at the counter or by mail
About special ticket issuance such as buses and subways Children and Families Support Division in each ward Children and Families Support Division in each ward Reception at the counter or by mail
Application for fund transfer of nursery school childcare fee (approved nursery school) Child and Youth Bureau Childcare and Education Certification Division 045-671-0259  
Fund transfer application for municipal nursery school extension childcare fee Child and Youth Bureau Childcare and Education Certification Division 045-671-0259  
Fund transfer application for municipal nursery school meal offer fee Child and Youth Bureau Childcare and Education Certification Division 045-671-0259  
Web fund transfer application (mother and child father and son widow welfare fund redemption) Child and Youth Bureau Children's Family Division 045-671-2395  

Ward Office Insurance and Pension Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number Remarks

Procedures to ward Insurance and Pension Division by mail (National Health Insurance)

Insurance and Pension Division in each ward

Insurance and Pension Division National Health Insurance Section

Online procedures are not supported.
pension information related to COVID-19 infection Insurance and Pension Division in each ward Insurance and Pension Division National Pension Plan Section Online procedures are not supported.
Procedures to ward Insurance and Pension Division by mail (medical expenses Grant) Insurance and Pension Division in each ward Insurance and Pension Division National Health Insurance Section Online procedures are not supported.
Procedures to ward Insurance and Pension Division by mail (The Long-term Care Insurance (qualification, benefits, insurance premiums))) Insurance and Pension Division in each ward Insurance and Pension Division National Health Insurance Section Online procedures are not supported.
About procedure to ward Insurance and Pension Division by mail (medical care system for elder senior citizens) Insurance and Pension Division in each ward Insurance and Pension Division National Health Insurance Section Online procedures are not supported.
Web fund transfer application (National Health Insurance premium) Insurance and Pension Division in each ward Insurance and Pension Division National Health Insurance Section  
Web fund transfer application (medical insurance premium for seniors) Insurance and Pension Division in each ward Insurance and Pension Division National Health Insurance Section  
Web account transfer application (Long-term Care Insurance Premium) Insurance and Pension Division in each ward Insurance and Pension Division National Health Insurance Section  

Health and Social Welfare Bureau Environmental Facilities Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number
Fund transfer procedure of annual management fee of municipal graveyard, ossuary Health and Social Welfare Bureau Environmental Facilities Division 045-671-2450

Medical Care Bureau Medical Safety Division

Procedures that can be performed by mail, online, etc.
Contents In charge

Contact Phone number

Remarks
clinics's application and notification under the Medical Law Medical Care Bureau Medical Safety Division 045-671-2414 ・Please send it in a way that retains the record of "specified record mail, etc."
・If you have any questions or concerns, please contact us.
Application and notification of midwifery offices based on the Medical Law Medical Care Bureau Medical Safety Division 045-671-2414 ・Please send it in a way that retains the record of "specified record mail, etc."
・If you have any questions or concerns, please contact us.

Board of Education Secretariat

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number
Web fund transfer application (school lunch fee) Board of Education Secretariat Health Education and Food Education Division 045-671-3696

List page of businesses, etc. that recommend procedures by mail.

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Page ID: 237-513-066

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