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Information for procedure for ward office to be able to perform with mail, online

Last update date February 24, 2021

We will tell about procedure that we can perform with mail, online to relax congestion of ward office window.
For more information about procedure, please confirm contents page of each procedure.

※We may place more detailed information in web page of each ward.
  We match with information of this page as needed, and please see. (Page of each ward is this place

General Affairs Division

Procedure to be able to perform with mail, online
Contents Charge Reference Phone number
Name change proof of land Each ward General Affairs Division
Civic Affairs Bureau ward contact adjustment section

Each ward General Affairs Division
045-671-2067


Ward Administration Promotion Division

Procedure to be able to perform with mail, online
Contents Charge Reference Phone number
Request for disclosure of administrative document Civic Affairs Bureau citizen Information Systems Section 045-671-3882
Request for person disclosure of personal information Civic Affairs Bureau citizen Information Systems Section 045-671-3882
When disclosure decision includes dissatisfaction (query) Civic Affairs Bureau citizen Information Systems Section 045-671-3859

Family Registry Division

Procedure to be able to perform with mail, online
Contents Charge Reference Phone number Remarks

Notice of the change of address (mail)

Each ward Family Registry Division

Each ward Family Registry Division Registration Section


Online procedure for notice of the change of address Civic Affairs Bureau Counter Service Division 045-671-2176 Depending on inquiry contents, we may inform of each ward Family Registry Division.
Request for family register certificate including koseki*, abridgment, resident registration-related certificate including copying of resident certificate (mail) Yokohama-shi mail request desk work center 045-222-4900  
Convenience store grant service Civic Affairs Bureau Counter Service Division 045-671-2176  
About Address setting such as at the time of new construction, rebuilding (mail, online) Each ward Family Registry Division Each ward Family Registry Division Registration Section Online started from February 15, 2021.
Procedure for reinterment (movement of ashes) (mail) Each ward Family Registry Division Each ward Family Registry Division Family Registry Section  

Tax Division

Procedure to be able to perform with mail, online
Contents Charge Reference Phone number
Tax proof (the whole) Each ward Tax Division List of each ward Tax Division contact information (PDF: 272KB)
Municipal tax, prefectural tax taxation (tax exemption) certificate Each ward Tax Division City Tax Section
Certificate about fixed assets Each ward Tax Division Land Section
The tax payment certificate Each ward Tax Division Tax Receipt Section
Municipal tax, prefectural tax report Each ward Tax Division City Tax Section
Light motor vehicles tax (keijidosha-zei) (classification percent) report Each ward Tax Division light motor vehicles charge
Application of extension of deadline of the delivery Each ward Tax Division Tax Receipt Section
Application of the collection postponement Each ward Tax Division Tax Receipt Section
Application of postponement of kanka Each ward Tax Division Tax Receipt Section

Health and Welfare Division

Procedure to be able to perform with mail, online
Contents Charge Reference Phone number
Payment of protection costs toward the A-bomb victim Health and Social Welfare Bureau health business section 045-671-2453
Acupuncture, moxacautery, massage medical expenses toward the A-bomb victim Health and Social Welfare Bureau health business section 045-671-2453
The child medical expenses furtherance of A-bomb victim Health and Social Welfare Bureau health business section 045-671-2453

Health Sanitation Division

Procedure to be able to perform with mail, online
Contents Charge Reference Phone number Remarks
Reports of business closing such as patente such as restaurants, report of abolition Each ward Health Sanitation Division Each ward Health Sanitation Division food hygiene-related charge ・On-line procedure does not support.
・I would like sending by method that record of "specific record mail" remains.
・Please inquire for case and other mail procedures that reserve return is hoped for individually.
Report of abolition such as drugstores Each ward Health Sanitation Division Each ward Health Sanitation Division pharmaceutical practice charge ・On-line procedure does not support.
・I would like sending by method that record of "specific record mail" remains.
・Please inquire for case and other mail procedures that reserve return is hoped for individually.
Application, report of clinics based on medical law Health and Social Welfare Bureau medical care security section 045-671-2414 ・We will plan on-line procedure in future.
・I would like sending by method that record of "specific record mail" remains.
・Please inquire for payment of fee and other any unclear points.
Application, report of assistant delivery room based on medical law Health and Social Welfare Bureau medical care security section 045-671-2414 ・We will plan on-line procedure in future.
・I would like sending by method that record of "specific record mail" remains.
・Please inquire for payment of fee and other any unclear points.
Report of the abolition of environmental hygiene-related business (inn, performance ground, public bath, law of nature beauty business, cleaning) Each ward Health Sanitation Division Each ward Health Sanitation Division environmental hygiene-related charge ・On-line procedure does not support.
・I would like sending by method that record of "specific record mail" remains.
・Please inquire for case and other mail procedures that reserve return is hoped for individually.
Submission of special-use building annual management plan Each ward Health Sanitation Division Each ward Health Sanitation Division environmental hygiene-related charge ・On-line procedure does not support.
・I would like sending by method that record of "specific record mail" remains.
・Please inquire for case and other mail procedures that reserve return is hoped for individually.
Temporarily exclusive water supply, small scale tray water tank water supply start, change, report of the abolition
Submission of undergoing an examination result, self-check result report
Each ward Health Sanitation Division Each ward Health Sanitation Division environmental hygiene-related charge As there is thing which is available for procedure by mail as well as procedure publishing, please refer to each ward Health Sanitation Division in detail.
Report of animal handling business abolition Each ward Health Sanitation Division Each ward Health Sanitation Division environmental hygiene-related charge As there is thing which is available for procedure by mail as well as procedure publishing, please refer to each ward Health Sanitation Division in detail.

Elderly and Disabled Support Division

Procedure to be able to perform with mail, online
Contents Charge Reference Phone number Remarks
Various application connection: Information for welfare for the elderly Each ward Elderly and Disabled Support Division The Long-term Care Insurance charge  
Independence support medical care (rebirth medical care) supply certification application Each ward Elderly and Disabled Support Division Each ward Elderly and Disabled Support Division  
Application of independence support medical care (mind going to hospital medical care) Health consultation center of Health and Social Welfare Bureau heart 045-671-3623 (mind going to hospital medical care, notebook paperwork center) It is almost consultation day and may inform of each ward Elderly and Disabled Support Division as soon as possible when changes of medical institution are necessary.
Application of mental patient health welfare notebook Grant of notebook becomes window of each ward Elderly and Disabled Support Division.
Application of identification of respect for the old special ride (respect for the old pass) Each ward Elderly and Disabled Support Division Each ward Elderly and Disabled Support Division  
The specific medical expenses (designated incurable disease ) furtherance business new application Health and Social Welfare Bureau health business section 045-671-4040 ・When it is authorized, it is sunlight that accepted documents in health business section on the start date for validity of identification of Yokohama-shi identification medical expenses (designated incurable disease ) recipient. (it is day when we accepted documents at ward office when we are applied at ward office.)
The specific medical expenses (designated incurable disease ) furtherance business change application Health and Social Welfare Bureau health business section 045-671-4040 ・It is "application sunlight" to become standard of procedure on day when we accepted documents which are necessary in health business section. (it is day when we accepted documents at ward office when we are applied at ward office.)
The specific medical expenses (designated incurable disease ) furtherance business update application Health and Social Welfare Bureau health business section 045-671-4040 ・I send information for update application toward the update eligible people by the beginning of June in usual.
Refund of specific medical expenses (designated incurable disease ) Health and Social Welfare Bureau health business section 045-671-4040  
Specific medical expenses (designated incurable disease ) application for re-issue Health and Social Welfare Bureau health business section 045-671-4040  
Report of specific medical expenses (designated incurable disease ) return Health and Social Welfare Bureau health business section 045-671-4040  

Children and Families Support Division

Procedure to be able to perform with mail, online
Contents Charge Reference Phone number Remarks
Request and report of Child Allowance Child and Youth Bureau child family section 045-641-8411  
Authorized request and report of Child Raising Allowance Each ward Children and Families Support Division Ward office Children and Families Support Division of ward to live We accept by window or mail
Request and report of Special Child Dependent's Allowance Each ward Children and Families Support Division (as for the Nishi Ward Elderly and Disabled Support Division) Ward office Children and Families Support Division (as for the Nishi Ward Elderly and Disabled Support Division) of ward to live We accept by window or mail
Children chronicity identification illness medical care benefits Each ward Children and Families Support Division Each ward Children and Families Support Division  
Independence support medical care (upbringing medical care) supply certification application Health and Social Welfare Bureau medical assistance section 045-671-4115  

Setting, change of child-care facility (facility type) out of the authorization, administration advisory, stop, the abolition

Child and Youth Bureau childcare, education administration section 045-671-3564 We accept by window or mail.
Application (facility type) of confirmation such as child-care facility identification child, child care support facility out of the authorization Child and Youth Bureau childcare, education administration section 045-671-3564 We accept by window or mail.
Setting, change of child-care facility (home visit type) out of the authorization, administration advisory, stop, the abolition Child and Youth Bureau childcare, education administration section 045-671-3564 We accept by window or mail.
Application (home visit type) of confirmation such as child-care facility identification child, child care support facility out of the authorization Child and Youth Bureau childcare, education administration section 045-671-3564 We accept by window or mail.
About special ticket grants such as bus, subway Each ward Children and Families Support Division Each ward Children and Families Support Division We accept by window or mail.

Insurance and Pension Division

List of business page to recommend procedure by each distinction mail

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