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Information on procedures that can be performed by mail, online, etc.

Last Updated October 21, 2024

We will inform you about the procedures that can be performed by mail or online.
For details of the procedure, please refer to the details page of each procedure.

※More detailed information may be posted on the web pages of each ward.
If necessary, please refer to the information on this page. (Click here for the pages of each ward.

Ward office General Affairs Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number
Certificate of change of land name General Affairs Division, each district
Civic Affairs Bureau Ward Liaison and Coordination Division

General Affairs Division, each district
045-671-2067


Ward office Ward Administration Promotion Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number
Request for disclosure of administrative documents Civic Affairs Bureau Citizen Information Division 045-671-3882
Request for disclosure of personal information Civic Affairs Bureau Citizen Information Division 045-671-3882
When there is dissatisfaction with the disclosure decision, etc. (Request for examination) Civic Affairs Bureau Citizen Information Division 045-671-3859

Ward office Family Registry Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number Remarks

Notification of transfer (mail)

Family Registry Division, each district

Family Registry Division Registration Section


Online procedure for transfer notification Civic Affairs Bureau Service Section 045-671-2176 Depending on the content of your inquiry, we may guide you to each ward Family Registry Division.
Request (mail) for a certificate of family register, such as a copy of your family register, an abstract, and a copy of your resident certificate. Yokohama City Mail Request Office 045-222-4900  
Online application for certificates (family register, resident certificate, etc.)

Civic Affairs Bureau Service Section (before application)
Yokohama City Mail Request Office (after application)

045-671-2176
(Civic Affairs Bureau Service Section)
045-222-4900
(Yokohama City Mail Request Office)

 
Convenience store delivery service Civic Affairs Bureau Service Section 045-671-2176  
Address settings for new construction and rebuilding (mail and online) Family Registry Division, each district Family Registry Division Registration Section  
Procedures for reinterment (movement of ashes) (mail) Family Registry Division, each district Family Registry Division Family Registry Section  

Ward office Tax Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number
Tax certification (total) Tax Division, each district List of contact information for each ward Tax Division (PDF: 272KB)
Application for a smartphone for tax certification Tax Division, each district
Municipal tax and prefectural tax tax (non-taxable) certificate Tax Division City Tax Section
Certificates related to fixed assets Tax Division Land Section
Tax payment certificate Tax Division Tax Receipt Section
Municipal tax, prefectural tax return Tax Division City Tax Section
light motor vehicles tax (keijidosha-zei) (by type) report Tax Division light motor vehicles in charge of each ward
Application for extension of deadline Tax Division Tax Receipt Section
Application for deferral of collection Tax Division Tax Receipt Section
Application for deferral of exchange Tax Division Tax Receipt Section
Web fund transfer application (municipal tax, prefectural tax (normal collection)) Finance Bureau Tax Administration Division 045-671-3747
Web fund transfer application (property tax, city planning tax (land, house)) Finance Bureau Tax Administration Division 045-671-3747
Web fund transfer application (property tax (depreciable assets)) Finance Bureau Tax Administration Division 045-671-3747

Ward office Health and Welfare Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number
Provision of assistance to A-bomb survivors Health and Social Welfare Bureau Health Promotion Division 045-671-2453
Beam, kyu, massage allowance for A-bomb survivors Health and Social Welfare Bureau Health Promotion Division 045-671-2453
Child medical expenses Grant for A-bomb Survivors Health and Social Welfare Bureau Health Promotion Division 045-671-2453

Ward office Health Sanitation Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number Remarks
Notification of closure of business licenses for restaurants, etc., abolition notification Health Sanitation Division, each district Health Sanitation Division Food Sanitation Officer ・We do not support some online procedures.
・Please send it in a way that keeps the record of "Specific record mail, etc."
・If you would like to return a copy or other mailing procedures, please contact us individually.
Notification of abolition of pharmacies, etc. Health Sanitation Division, each district Health Sanitation Division Pharmaceutical Affairs Section ・Online procedures are not supported.
・Please send it in a way that keeps the record of "Specific record mail, etc."
・If you would like to return a copy or other mailing procedures, please contact us individually.
Notification of abolition of environmental hygiene-related businesses (inns, entertainment halls, public baths, hairdressing and beauty services, cleaning, etc.) Health Sanitation Division, each district Health Sanitation Division Environmental Health Section ・Online procedures are not supported.
・Please send it in a way that keeps the record of "Specific record mail, etc."
・If you would like to return a copy or other mailing procedures, please contact us individually.
Submission of an annual management plan for specific buildings Health Sanitation Division, each district Health Sanitation Division Environmental Health Section ・Please send it in a way that keeps the record of "Specific record mail, etc."
・If you would like to return a copy or other mailing procedures, please contact us individually.
Notification of start, change, abolition of simple dedicated water supply / small-scale water tank water supply
Submission of test results and self-inspection results report
Health Sanitation Division, each district Health Sanitation Division Environmental Health Section Please contact Health Sanitation Division, each ward for details.
Notification of abolition of animal handling business Health Sanitation Division, each district Health Sanitation Division Environmental Health Section Please contact Health Sanitation Division, each ward for details.

Ward office Elderly and Disabled Support Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number Remarks
Application related: Guidance of welfare for the elderly Elderly and Disabled Support Division, each district The Long-term Care Insurance  
Application for certification of independence support medical care (rehabilitation medical care) supply Elderly and Disabled Support Division, each district Elderly and Disabled Support Division, each district Online procedures are not supported.
Application for independence support medical care (psychiatric outpatient medical care) Health Consultation Center in Health and Social Welfare Bureau Kokoro 045-671-3623 (Mental Outpatient Medical Care and Notebook Processing Center) If the consultation date is short and it is necessary to change medical institutions immediately, we may guide you to each ward Elderly and Disabled Support Division.
Application for Mental Handicapped Health and Welfare Handbook The notebook will be issued at the window of each ward Elderly and Disabled Support Division.
Application for Keiro Special Ride Certificate (Keiro Pass) Elderly and Disabled Support Division, each district Elderly and Disabled Support Division, each district Online procedures are not supported.
New application for specific medical expenses (designated incurable disease) grant business Health and Social Welfare Bureau Health Promotion Division 045-671-4040 ・If approved, the validity period start date of the recipient ID of the Yokohama City Specified medical expenses (designated incurable disease) will be the date of receipt of the documents by the Health Promotion Division. (If you apply at the ward office, it will be the day you receive the documents at the ward office.)
Application for change of specific medical expenses (designated incurable disease) grant business Health and Social Welfare Bureau Health Promotion Division 045-671-4040 ・The “application date”, which is the standard for the procedure, is the date on which the necessary documents are received by the Health Promotion Division. (If you apply at the ward office, it will be the day you receive the documents at the ward office.)
Application for renewal of specific medical expenses (designated incurable disease) subsidy project Health and Social Welfare Bureau Health Promotion Division 045-671-4040 ・Information on renewal applications is sent to those who are eligible for renewal by the beginning of June every year.
Refund of specified medical expenses (designated incurable disease) Health and Social Welfare Bureau Health Promotion Division 045-671-4040  
Application for reissuance of specified medical expenses (designated incurable disease) Health and Social Welfare Bureau Health Promotion Division 045-671-4040  
Notification of return of specified medical expenses (designated incurable disease) Health and Social Welfare Bureau Health Promotion Division 045-671-4040  

Ward office Children and Families Support Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number Remarks
Request and Notification of Child Allowance Child and Youth Bureau Children's Home Division 045-641-8411  
Requests and Notifications from Child Raising Allowance Children and Families Support Division, each district Children and Families Support Division, each district Acceptance at the counter or by mail
Request and Notification of Special Child Raising Allowance Children and Families Support Division, each district Children and Families Support Division, each district Acceptance at the counter or by mail
Chronic Pediatric Disease medical care benefits Children and Families Support Division, each district Children and Families Support Division, each district

Acceptance at the counter or by mail

Application for certification of independence support medical care (upbringing medical care) supply Health and Social Welfare Bureau Medical Aid Division 045-671-4115 Acceptance at the counter or by mail

Installation, change, operation status report, suspension / abolition of unlicensed childcare facilities (facility type)

Child and Youth Bureau Childcare and Education Administration Division 045-671-3564 Acceptance at the counter or by mail
Non-licensed childcare facilities Application for confirmation of specific children and child care support facilities (facility type) Child and Youth Bureau Childcare and Education Administration Division 045-671-3564 Acceptance at the counter or by mail
Installation, change, operation status report, suspension / abolition of unlicensed childcare facilities (home visit type) Child and Youth Bureau Childcare and Education Administration Division 045-671-3564 Acceptance at the counter or by mail
Non-licensed childcare facilities Application for confirmation of specific children and child care support facilities (home visit type) Child and Youth Bureau Childcare and Education Administration Division 045-671-3564 Acceptance at the counter or by mail
Issuance of special tickets for buses and subways Children and Families Support Division, each district Children and Families Support Division, each district Acceptance at the counter or by mail
Application for fund transfer of nursery school childcare fees (approved nursery schools) Child and Youth Bureau Childcare and Education Certification Division 045-671-0259  
Fund transfer application of municipal nursery school extension childcare charges Child and Youth Bureau Childcare and Education Certification Division 045-671-0259  
Fund transfer application for municipal nursery school meal offer costs Child and Youth Bureau Childcare and Education Certification Division 045-671-0259  
Web fund transfer application (mother and child father and son widow welfare fund redemption money Child and Youth Bureau Children's Home Division 045-671-2395  

Ward office Insurance and Pension Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number Remarks

Procedures to the ward Insurance and Pension Division by mail (National Health Insurance)

Insurance and Pension Division, each district

Insurance and Pension Division National Health Insurance Section

Online procedures are not supported.
pension Information related to COVID-19 Infection Insurance and Pension Division, each district Insurance and Pension Division National Pension Plan Section Online procedures are not supported.
Procedures to the ward Insurance and Pension Division by mail (medical expenses grant) Insurance and Pension Division, each district Insurance and Pension Division National Health Insurance Section Online procedures are not supported.
Procedures to the ward Insurance and Pension Division by mail (The Long-term Care Insurance (qualifications, benefits, insurance premiums)) Insurance and Pension Division, each district Insurance and Pension Division National Health Insurance Section Online procedures are not supported.
About procedure to ward Insurance and Pension Division by mail (medical system for elder senior citizens) Insurance and Pension Division, each district Insurance and Pension Division National Health Insurance Section Online procedures are not supported.
Web fund transfer application (National Health Insurance premium) Insurance and Pension Division, each district Insurance and Pension Division National Health Insurance Section  
Web fund transfer application (medical insurance premium for seniors) Insurance and Pension Division, each district Insurance and Pension Division National Health Insurance Section  
Web fund transfer application (Long-term Care Insurance Premium) Insurance and Pension Division, each district Insurance and Pension Division National Health Insurance Section  

Health and Social Welfare Bureau Environmental Facilities Division

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number
Fund transfer procedure of annual management fee of municipal graveyard, ossuary Health and Social Welfare Bureau Environmental Facilities Division 045-671-2450

Medical Care Bureau Medical Safety Division

Procedures that can be performed by mail, online, etc.
Contents In charge

Contact Phone number

Remarks
Application and notification of clinics based on the Medical Law Medical Care Bureau Medical Safety Division 045-671-2414 ・Please send it in a way that keeps the record of "Specific record mail, etc."
・If you have any questions, please contact us.
Application and notification of midwifery offices based on the Medical Law Medical Care Bureau Medical Safety Division 045-671-2414 ・Please send it in a way that keeps the record of "Specific record mail, etc."
・If you have any questions, please contact us.

Board of Education Secretariat

Procedures that can be performed by mail, online, etc.
Contents In charge Contact Phone number
Web fund transfer application (school lunch fee) Board of Education Secretariat Health Education and Food Education Division 045-671-3696

List page of businesses, etc. that recommend procedures by mail for each distinction

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Page ID: 237-513-066

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