About ward office window opening agency of the second, the fourth Saturday

Congestion is seen on Saturday (open agency day), so please consider using procedures that can be mailed or online. For details, please refer to the ward office procedures that can be performed by mail or online.
※Please refer to this (ward office Family Registry Division window congestion forecast calendar) for congestion forecast of ward office Family Registry Division.
※Currently, as a response to the notification of the government, the Saturday Open Agency has suspended the handling of family register certificates other than the permanent address (wide-area grant).

In all ward offices of Yokohama-shi, we open agency from 9:00 am on the second, fourth Saturday to noon for the next handling duties.

• Business of Family Registry Divisionfamily register, resident certificate Seal Registration My Number CardEtc.)
• Business of Insurance and Pension DivisionNational Health Insurance、National Pension Plan (Kokumin Nenkin)Etc.)
• Department of Children and Families Support DivisionApplications and acceptance of Child Allowance、Issuance of Mother and Child Health Handbook）

※Please refer to each ward office for details of handling duties.
※Some items cannot be handled, such as those that require inquiries to other cities and other organizations.

In addition, since relatively many people come to the agency just before the end (from 11:00 am to noon), you can use it more smoothly if you avoid this time. In order to alleviate congestion at the counter, we ask for your cooperation.