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  2. Child care and education
  3. Health and Welfare of Parents and Children
  4. Various benefits and subsidies
  5. Special bus and subway tickets (households receiving Child Raising Allowance and households entering maternal and child living support facilities)

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Special bus and subway tickets (households receiving Child Raising Allowance and households entering maternal and child living support facilities)

Last Updated May 20, 2024

About special ticket issuance such as buses and subways

Free special tickets for municipal buses, private buses (except when boarding and disembarkation outside the city), municipal subways, Kanazawa Seaside Line will be issued to households receiving Child Raising Allowance and those who enter theChildren and Families Support Division and Child Living Support Facility. The number of users is limited to one person per household.

New application procedure

Please bring the following items to the Children and Families Support Division window of your ward office and apply.
[Required for application procedure at ward office window]
1.Certificate of residence issued by Child Raising Allowance or certificate of residence issued by Director of Mother and Child Living Support Facility
2.Photographs of those who use the special ticket (upper body, front, hat, 3 cm long x 2.4 cm wide)

[About mail application]
For the time being, mail procedures will be possible for new grant applications.
Please fill out the grant application form (PDF: 190KB) for the mailing procedure and send it together with the reply envelope. In the case of mailing, please submit a copy of the Child Raising Allowance Certificate instead of the original.
For details on procedures such as stamp charges to be attached to the reply envelope, please consult your ward office Children and Families Support Division.

Re-grant application procedure

Please bring the following items to the Children and Families Support Division window of your ward office and apply.
[Required for application procedure at ward office window]
1.Certificate of residence issued by Child Raising Allowance or certificate of residence issued by Director of Mother and Child Living Support Facility
2.Photographs of those who use the special ticket (upper body, front, hat, 3 cm long x 2.4 cm wide)

[About mail application]
For the time being, mail procedures will be possible for re-grant applications.
Please use the re-grant application form (PDF: 185KB) for the mailing procedure and send it together with the reply envelope. In the case of mailing, please submit a copy of the Child Raising Allowance Certificate instead of the original.
For details on procedures such as stamp charges to be attached to the reply envelope, please consult your ward office Children and Families Support Division.

About change procedure of user

If you want to change the user of the special ticket from the current user to another household member, please bring the following to the ward window and consult with us.
[Required for application procedure at ward office window]
1.Special tickets currently issued (returned as the user changes)
2.Photographs of those who use a new special ticket (upper body, front, no hat, 3 cm long x 2.4 cm wide)

[About mail application]
Regarding the procedure for changing the user, mailing procedure is not possible due to the return of the issued special ticket.

Annual renewal from February to March every year (annual update)

If you are currently using it, you need to renew the year to receive a special ticket for the following year.

The validity period of the special ticket is from April 1 to March 31 every year.
If you are currently receiving a special ticket and wish to continue using the service after April of the following year, you must submit a request for registration form.
For those who have submitted the registration form by the deadline for submission, a special ticket will be mailed from the city at the end of March.

■Those who are currently using special tickets.
We will send a "Grant Request Form" to those who are eligible in early February.
Please submit the “Grant Request Form” in the enclosed reply envelope and submit it by the deadline specified in advance.
After confirming the submitted contents and the grant requirements, the city will mail a special ticket at the end of March.

■Those who have lost the requested registration form, or who have been notified after the submission deadline
Please submit "registration form (for window)" (PDF: 94KB) to Children and Families Support Division of your ward.

■Person who wants to change user (subject person) during annual update
Please apply at the Children and Families Support Division window in your ward.

[If you want to change the person who uses it by March 31 (subject person)]
You need the following.
(1) Special ticket for those who are currently in use
(2) "Yokohama City Special Ticket Grant Request for registration form (for submission)" ※We mail to target person in the beginning of February from city.
(3) Grant hope for new users registration form (for window) (PDF: 94KB)
(4) A copy of the Child Raising Allowance Certificate (within the expiration date) or a certificate of residence issued by the director of the Mother and Child Living Support Facility

[If you want to change the person who uses it from April 1 (subject person)]
You need the following.
(1) "Yokohama City Special Ticket Grant Request for registration form (for submission)" ※We mail to target person in the beginning of February from city.
(2) Grant Application Form (PDF: 190KB)
(3) A copy of the Child Raising Allowance Certificate (within the expiration date) or a certificate of residence issued by the director of the Mother and Child Living Support Facility

Queries

List of each ward office Children and Families Support Division

[Contact]
WardPhone numberWardPhone number
Tsurumi Ward045-510-1797Kanazawa Ward045-788-7785
Kanagawa Ward045-411-7112Kohoku Ward045-540-2340
Nishi Ward045-320-8468Midori Ward045-930-2332
Naka Ward045-224-8198Aoba Ward045-978-2459
Minami Ward045-341-1148Tsuzuki Ward  045-948-2320
Konan Ward045-847-8410Totsuka Ward045-866-8466
Hodogaya Ward045-334-6297Sakae Ward045-894-8410
Asahi Ward045-954-6151Izumi Ward045-800-2444
Isogo Ward045-750-2415Seya Ward045-367-5760

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For inquiries to this page

Children and Families Division, Child and Youth Bureau Children's Welfare and Health Department

Phone: 045-663-7107

Phone: 045-663-7107

Fax: 045-641-8412

Email address: kd-tokujo@city.yokohama.jp

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Page ID: 252-276-615

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