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About window congestion prediction calendar of ward office Family Registry Division

Last update date May 25, 2020

[important] Delay occurs in procedure for electronic certificate of my number card
With online application start of Supplementary Income Payment, issuance, update of electronic certificate of my number card or resets of password increase rapidly, and system delay occurred, but is almost dissolved especially as of May 15.
On the other hand, case to have to wait for a long time because people of next agency increase about issuance, update of electronic certificate of my number card or reset of password may be finished early at reception desk.
As for the details, delay, please identify outbreak shiteimasuogo in procedure for electronic certificate of my number card.


For new coronavirus infectious disease extended prevention, there would appreciate your being the non-sudden next agency. In addition, about some procedures including request for copying for resident certificate, please consider as even mail is possible.
In addition, on the next agency, I would like approach of "brisk hand-washing" and prevention of infection such as "a cough etiquette".

Online application of special Supplementary Income Payment toward the thought

You have my number card which effective electronic certificate was put on and you can input password of electron certificate (with or less of ... 16 characters more than alphanumeric character six characters) for signature definitely and are for online application of Supplementary Income Payment especially.
As for the which has forgotten, password that person who does not have my number card, electronic certificate lapse, the use of mail application of Supplementary Income Payment, please particularly. Mail application plans to begin shipment of the end of May and prepares.

The details about benefit application, please identify page about special Supplementary Income Payment.

Request for congestion reducing of ward office window

On application of Supplementary Income Payment, ward office window is crowded with procedures of reset of person who has forgotten password of my number card very much especially. For extended prevention of new coronavirus infectious disease, we have you have the next agency, and the use of mail application of Supplementary Income Payment, please particularly.

Notice

Extension of notification period such as transference, moving, household change to ward office (Family Registry Division)

It is necessary to file for procedure about transfer of resident certificate for transference, moving, household change within 14 days from (days such as moving) on day when reason of report occurred by laws and ordinances, but, as the handling such as cases that you write down going out in to prevent infection spread of new model coronavirus infectious disease, can file for 14th for the duration even if over.
[procedure extending for notification period]

  • Report of transference: Procedure for resident certificate by moving from other wards, foreign territory in suburbs, Yokohama-shi
  • Report of moving: Procedure for resident certificate by moving in equivalence ward in Yokohama-shi
  • Report of household change: Procedure for change of family nurturer, separation, merger of household
  • Procedure for house place report of foreigner

※About "point where we will be careful" about below, I would like confirmation by all means.

[point where please be careful about]

As we may influence about procedures such as Child Allowance, transfer of elementary and junior high school, nursery school relations, various employee health insurance, The Long-term Care Insurance, the welfare service, pension when it is over and reports 14th from day (days such as moving) when reason of report produced reports of transference, confirmation, please in department in charge beforehand.
In addition, about address change procedure except driver's license and ward office including bank account, please confirm procedure earlier.
When we continue card after the transference with case that person having my number card and Basic Resident Register card moves into and want to use, it is automatic and lapses when we do not file within 60 days from (scheduled transference date) on transference day that we reported in the case of notice of the change of address. Please be careful.

Congestion prediction calendar of ward office Family Registry Division window

About "procedure for report and procedure accompanied with moving, my number card and electronic certificate window" (※) of each ward office Family Registry Division, we publish congestion prediction in reference to the number of procedures and waiting time of usual.
(different from ※ proof issuance window.)
In addition, window is crowded with procedures for electronic certificate of my number card with application start of Supplementary Income Payment very much in particular.
Other than the online application by mail can apply. As my number card is not required, in the case of mail application, as for the cases that password of electronic certificate is unidentified, the use of mail application, please.
(please confirm page about Supplementary Income Payment in particular in detail.)
We try for acceleration of duties at window, but, in the case of procedure, may take time.
I would like etsu shikudasaimasuyoma, understanding and cooperation having margin at time.

Reception hours

  • Weekday From 8:45 a.m. to 5:00 p.m.
  • Second fourth Saturday: From 9:00 a.m. to noon
    • About open agency, we stopped for extended prevention of new coronavirus infectious disease from April 25 to May 23, but reopen open agency on Saturday on Saturday after June.
      In addition, it is expected on Saturday after resumption that it is crowded very much. You have you have the non-sudden next agency, and you avoid this time as much as possible, and come.

Congestion prediction calendar

Explanation of congestion degree. Congestion degree is predictions that 4 is crowded with five phases most from 0 to 4.

May, 2020 ※With application start of Supplementary Income Payment, there is increase of person from remarkable next agency and updates contents especially.
SUNMONTUEWEDTHUFRISAT
     1Congestion degree: 4

2
Closed days

3
Closed days

4
Closed days

5
Closed days

6
Closed days

7Congestion degree: 48Congestion degree: 4

9
Stop

10
Closed days

11 Congestion degree: 3

12Congestion degree: 4

13Congestion degree: 314Congestion degree: 315Congestion degree: 4

16
Closed days

17
Closed days

18Congestion degree: 419Congestion degree: 320Congestion degree: 321Congestion degree: 322Congestion degree: 4

23
Stop

24
Closed days

25Congestion degree: 4

26Congestion degree: 3

27Congestion degree: 328Congestion degree: 329Congestion degree: 4

30
Closed days

31
Closed days

      
June, 2020 
SUNMONTUEWEDTHUFRISAT
 1Congestion degree: 32Congestion degree: 1345Congestion degree: 1

6
Closed days

7
Closed days

8Congestion degree: 1

9

10

1112Congestion degree: 113Congestion degree: 4

14
Closed days

15Congestion degree: 3

16Congestion degree: 1

171819Congestion degree: 2

20
Closed days

21
Closed days

22Congestion degree: 323Congestion degree: 224Congestion degree: 125Congestion degree: 126Congestion degree: 227Congestion degree: 4

28
Closed days

29Congestion degree: 3

30Congestion degree: 2

    
July, 2020 
SUNMONTUEWEDTHUFRISAT
   1Congestion degree: 22Congestion degree: 23

4
Closed days

5
Closed days

6Congestion degree: 37Congestion degree: 18Congestion degree: 1910Congestion degree: 211Congestion degree: 3

12
Closed days

13Congestion degree: 3

14Congestion degree: 115Congestion degree: 11617Congestion degree: 1

18
Closed days

19
Closed days

20Congestion degree: 3

21Congestion degree: 1

22Congestion degree: 3

23
Closed days

24
Closed days

25Congestion degree: 3

26
Closed days

27Congestion degree: 3

28Congestion degree: 1

29Congestion degree: 2

30Congestion degree: 1

31Congestion degree: 1

 
  • By weather and time of the day, population of each ward, it may be different from the situation of real window.
  • It is indication, and please just note that waiting time varies according to individual procedure contents and the next agency days.
  • The detailed congestion situation original depending on wardCongestion prediction, the congestion situation of each ward officeWe publish in this.

Time, period to be crowded in particular

About procedure for family register window including marriage registration form

On day to introduce next, congestion is expected by procedure about marriage.

About procedure for family register window including marriage registration form
Day when congestion is expectedExample
Day of events such as ChristmasOn February 14 (Valentine's Day), July 7 (the Star Festival),
December 24 and 25 (Christmas)
Day that becomes memorial day in game of rhymingOn November 22 (day of good couple),
November 23 (day of good couple)
Day that becomes memorial day with repdigit of numberJanuary 11, February 22, August 8, November 11

Others

Regardless of congestion prediction, window is relatively crowded with next time, day, time.

  • Weekday From 10:00 a.m. to 2:00 p.m., Saturday: From 11:00 a.m. to the midday
  • Monday, open agency day, Friday, Saturday after the holiday
  • Spring moving season from mid-March through early April, open agency day before and after Golden Week of May (crowded most during one year)
  • Long vacation time (from 10 to 20 on August, from 4 to 10 on January) of private enterprise

Page every ward

Congestion prediction, the congestion situation of each ward office

Procedure to be possible without doing the next agency to ward office

Moving (only as for the notice of the change of address) to the suburbs

Person who has my number card, Basic Resident Register card

If notices of the change of address mail required documents to ward office Family Registry Division of ward with Address (Yokohama-shi) before moving beforehand, for transference report, it is not necessary to do the next agency. After the moving, please perform only (necessary ari of the next agency), transference procedure at new municipality window.
For more details, please see transference, transference procedure (exception of notice of the change of address) of person possessing my number card, Basic Resident Register card.
※National Health Insurance, National Pension Plan (Kokumin Nenkin), The Long-term Care Insurance, procedure by the next agency including Child Allowance may be necessary. Please confirm beforehand.

Person who does not have my number card, Basic Resident Register card

For extended prevention of new coronavirus infectious disease, person who does not have my number card, Basic Resident Register card is available for report by not only window but also mail.
Please send required documents such as notices of the change of address to ward office Family Registry Division of ward of Address (Yokohama-shi) before moving by mail. In addition, we confirm report in ward Family Registry Division, and procedure, please before moving with room at time as I send notification of change of residence (documents which are necessary for transference procedure at municipality window after moving) afterwards.
For more details, please see notice of the change of address (moving to the suburbs).
※National Health Insurance, National Pension Plan (Kokumin Nenkin), The Long-term Care Insurance, procedure by the next agency including Child Allowance may be necessary. Please confirm beforehand.

The acquisition (copying or koseki*shohon of resident certificate) of certificate

As well as ward office, we can acquire in convenience store and mail, service counter in the city hall.

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