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About window congestion forecast calendar of ward office Family Registry Division

Last Updated December 1, 2024

Some procedures, such as a transfer notice and a request for a copy of the resident certificate, can be made by mail or online.
For details, please refer to the information on procedures that can be performed by mail or online.

Congestion forecast calendar for ward office Family Registry Division window

Congestion forecasts are posted for each ward office Family Registry Division's “Notifications and procedures for moving, etc., procedures for My Number Cards and Digital Certificates (*)”, referring to the number of procedures and waiting times every year. (* This is different from the certificate issuing window.)
At the counter, we are working to speed up operations, but it may take some time during the procedure.
We ask for your understanding and cooperation so that you can come with plenty of time.

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Reception hours

  • Weekdays: From 8:45 a.m. to 5:00 p.m.
  • 2nd and 4th Saturday: From 9 a.m. to noon

Congestion forecast calendar

Attention
※Regarding the receipt of My Number Card, there are also wards that require reservation, which is different from the congestion forecast below.
For information on receiving My Number Cards, see "How to Receive My Number Cards".

Description of congestion. Congestion is 5 levels from 0 to 4, and 4 is expected to be the most crowded.

  • Congestion is represented in 5 levels (0 to 4). Depending on the ward, you may have to wait about 1 to 2 hours on "many" days.
  • (You may have to wait for more than 3 hours during the spring moving season or the end of consecutive holidays.)
  • Depending on the weather and time of the day, the population of each ward, etc., it may differ from the actual window situation.
  • Please note that this is only a guide, and the waiting time varies depending on the content of each procedure and the date of the next agency.
  • Depending on the ward, specific detailed congestion status, etc.Congestion prediction and congestion status of each ward officeIt is posted here.
December
SUNMONTUEWEDTHUFRISAT


Closed Day


Congestion degree: 3

4

Congestion level 1

5

6
Congestion degree: 2

7
Closed Day

8
Closed Day

9
Congestion degree: 2

10

11

12

13
Congestion degree: 2

14
Congestion degree: 4

15
Closed Day

16
Congestion degree: 3

17
Congestion degree: 3

18
Congestion level 1

19

20
Congestion degree: 2

21
Closed Day

22
Closed Day

23
Congestion degree: 4

24
Congestion degree: 2

25
Congestion degree: 2

26
Congestion degree: 3

27
Congestion degree: 3

28
Congestion degree: 4

29
Closed Day

30

Closed Day

31
Closed Day

    
January
SUNMONTUEWEDTHUFRISAT




Closed Day


Closed Day


Closed Day


Closed Day


Closed Day


Congestion degree: 4


Congestion degree: 3


Congestion level 1


Congestion level 1

10
Congestion level 1

11

Congestion degree: 4

12
Closed Day

13
Closed Day

14

Congestion degree: 3

15

16

17

18
Closed Day

19
Closed Day

20
Congestion degree: 3

21
Congestion level 1

22

23

24
Congestion level 1

25
Congestion degree: 4

26
Closed Day

27
Congestion degree: 4

28

Congestion degree: 2

29
Congestion level 1

30
Congestion degree: 2

31

 
February
SUNMONTUEWEDTHUFRISAT






1
Closed Day

2
Closed Day

3
Congestion degree: 3

4

5

Congestion level 1

6

7
Congestion degree: 2

8
Congestion degree: 4

9

Closed Day

10
Congestion degree: 3

11
Closed Day

12

Congestion degree: 2

13
Congestion level 1

14
Congestion degree: 2

15
Closed Day

16

Closed Day

17
Congestion degree: 3

18
Congestion degree: 2

19
Congestion level 1

20
Congestion degree: 2

21
Congestion degree: 2

22
Congestion degree: 4

23

Closed Day

24
Congestion degree: 4

25
Congestion degree: 3

26
Congestion degree: 3

27

Congestion degree: 3

28
Congestion degree: 4



Especially crowded hours and periods

Congestion by time zone

Particularly crowded during the day (* May differ from the actual window situation depending on the weather on the day)

  • Weekdays: 10:00 a.m. to 2:00 p.m.
  • Saturday: 11:00 a.m. to noon

Images of particularly crowded times in the day

Please refer to the moving / house page for what you need and how to proceed with moving.

marriage registration form and other family register procedures

On the next day, congestion is expected due to marriage procedures.

marriage registration form and other family register procedures
Days where congestion is expectedExample
Days of events such as ChristmasFebruary 14 (Valentine Day), July 7 (Tanabata)
December 24 and 25 (Christmas)
The day that will be the anniversary of the meeting.Nov. 22 (Good Couple Day)
November 23 (Good couple's Day), etc.
Day of the anniversary with the eyes of numbersJanuary 11, February 22, August 8, November 11, etc.

Page for each ward

Congestion prediction and congestion status of the ward office

About the next ward, we guide about window congestion prediction every day and the current congestion situation. (in order of Aiue)
In addition, please confirm information of this page about ward where there is not mention.

Forecast of congestion at ward office parking lots, etc.

Especially during the spring moving season, the parking lot (charged) is very crowded. Please use public transportation when you visit the agency.

Procedures that can be done without visiting the ward office

Moving out of the city (notification of transfer only)

[Notes]
In addition to the transfer notification, procedures may be required by the next agency, such as National Health Insurance, National Pension Plan (Kokumin Nenkin), The Long-term Care Insurance, Child Allowance, etc. Please also check the procedure guide page for moving in advance.
Procedures for moving out 
ConditionsProceduresAttention

I have a My Number Card

My Number Card is limited to those that have not expired.

I have a Basic Resident Register card

Basic Resident Register cards are limited to those that have not expired.
I don't have either one

After confirming the notification, we will send you a transfer certificate (documents required for the transfer procedure at the municipal office after moving).
Please deliver it with plenty of time.

Acquisition of certificate (copy of resident certificate, copy of family register, etc.)

Acquisition of a certificate
Acquisition location and meansCertificates that can be obtainedDate and time of receptionOthers
Convenience storeList of certificates that can be obtained at convenience stores
  • From 6:30 a.m. to 11:00 p.m.
    (A copy of the family register certificate and family register's tag is from 9:00 am to 5:00 pm on weekdays.)
  • System suspension dateExcluding holidays
You need a My Number card to use it.
Administrative service cornerList of certificates that can be obtained at the Administrative Service Corner
  • Weekdays: From 7:30 a.m. to 7:00 p.m.
  • Saturdays and Sundays: From 9 a.m. to 5 p.m.
  • Closed days: New Year holidays (December 29 to January 3), Holidays

The administrative service corner is located near the main stations in the city.
Location of administrative service corner

Online applicationList of certificates that can be obtained by online application

You can apply 24 hours a day
※On Saturdays, Sundays, holidays, New Year's holidays, etc., the issuance procedure is not performed, so it may take some time before delivery.

You need a My Number card to use it.
After applying, we will deliver it to Address, where resident certificate is located, in about a week.

MailingList of certificates that can be obtained by mail request※On Saturdays, Sundays, holidays, New Year's holidays, etc., the issuance procedure is not performed, so it may take some time before delivery.The certificate will usually be delivered in about 10 days after the customer submits it.

Inquiries to this page

[About the system in general] Service Section, Civic Affairs Bureau Service Department

Telephone: 045-671-2176

Telephone: 045-671-2176

Fax: 045-664-5295

Email address: sh-madoguchi@city.yokohama.jp

[Applications, Notifications, etc.]

Return to the previous page

Page ID: 751-171-136

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