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You can apply for a tax certificate on your smartphone or computer!

Last update date May 7, 2024

Overview of tax certification online application (smartphone application)

You can apply for tax certification online. Since the tax certificate you have applied for will be sent by mail, you do not need to visit the ward office. Please use it.
(From March 22, 2023, the online application for tax certification (smartphone application) has been changed from operation using the "Graffer Smart Application System" to operation using the Yokohama City Electronic Application and Notification System.)

  • For application, it is necessary to perform user registration of Yokohama-shi electronic application, report system.
  • If you are a corporation, you can apply only from a personal computer.

Eligible certificates

  • Municipal tax, prefectural tax, forest environmental tax exemption (non-taxable) certificate
  • Tax payment certificate
  • Certificate of property tax (evaluation certificate, public dues certificate)

Those who can apply

Please note that applications cannot be made from proxy/agent or third parties.

Necessary items (individuals)

My Number Card

The digital certificate for signature is limited to valid. When applying, it is necessary to enter the PIN (6 to 16 digit alphanumeric characters) of the digital certificate for signature.

If you have not updated your My Number Card information when you have moved in the past, you will not be able to use the online application. Please update your Mine Number Card at the reception desk of your municipal office (in the case of Yokohama City, your ward office Family Registry Division Registration Section).

Smartphone

Limited to smartphones that support My Number Cards. Please confirm page of Yokohama-shi electronic application, report system (outside site) for recommended operating environment.
In order to use the service, it is necessary to register the user to the Yokohama City Electronic Application and Notification System and install a dedicated application. Please install from page of Yokohama-shi electronic application, report system (outside site).
(You can also apply using a personal computer and card reader. An application for personal computers (electronic signature extension AP) is required. Please confirm page (outside site) of Yokohama-shi electronic application, report system for recommended operating environment. )

Credit card or smartphone payment

  • Credit cards are available for VISA, Mastercard, American Express, JCB, and Diners Club.
  • Smartphone payments are supported by PayPay and LINEPay.

Necessary items (for corporations)

Digital certificate based on commercial registration

When applying, it is necessary to enter the password of the digital certificate.

Online applications cannot be used for digital certificates other than digital certificates (external site) based on commercial registration.

If the information on the digital certificate does not match the user registration information, online application cannot be used. Please correct the user registration information to the correct information.

Personal computer

If you are a corporation, you will need to apply from a computer. Please note that you will not be able to apply from your smartphone.

Credit card or smartphone payment

  • Credit cards are available for VISA, Mastercard, American Express, JCB, and Diners Club.
  • Smartphone payments are supported by PayPay and LINEPay.

Application method

  1. We perform user registration of Yokohama-shi electronic application, report system beforehand. In addition, since it is necessary to perform an electronic signature with an electronic certificate, in the case of application from a smartphone, please install an application called Yokohama e-application (Yokohama City Electronic Application and Notification System Portal). (In the case of personal computer, please confirm page of Yokohama-shi electronic application, report system (outside site) (outside site).)
  2. From the application page for the certificate to be obtained, enter required items.
  3. After confirming the input contents, perform an electronic signature. In the case of a smartphone, the dedicated application (Yokohama e-application) starts automatically, so read the digital certificate of My Number Card. The corporation reads the "digital certificate based on commercial registration" from a personal computer. (When individual applies on PC, please confirm page of Yokohama-shi electronic application, report system (outside site) (outside site).)
  4. After the digital signature is completed, return to the web screen you are applying for and press the application button.
  5. After confirming your application at the ward office Tax Division, you will receive an email requesting a fee payment request email. From My Page, go to the payment screen of the fee and make the payment.
  6. After confirming your payment information at the ward office Tax Division, we will mail the certificate.

Precautions

  • We may contact you with your registered Phone number or email address to confirm your application details.
  • If payment cannot be confirmed within one week from the date of sending the e-mail of the fee payment request, the application will be canceled.
  • After payment of the fee, it will be delivered within 2 days to 1 week. However, it may take longer than usual depending on the timing of payment of fees, postal conditions, weekends and holidays.
  • Regarding the handling of personal informationYokohama City Electronic Application and Notification System (outside site)Please refer to the following page.

Application page

For individuals

For corporate customers

FAQs

Please refer to the FAQ (online application) page.

Contact information

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For inquiries to this page

Tax Division, Finance Bureau, Finance Department

Phone: 045-671-2229

Phone: 045-671-2229

Fax: 045-641-2775

Email address: za-zeimu@city.yokohama.jp

Return to the previous page

Page ID: 932-400-559

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