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About Yokohama-shi mail request desk work center

Last update date October 25, 2020

[important news]
We work as new coronavirus infectious disease preventive measures and are reducing now.
Therefore, proof issuance may take time than usual.
I apologize for the inconvenience, but nuisance would appreciate your understanding to customer very much.


In Motoichi, we lump proof issuance desk work by mail request about copying or family register-related certificate for resident certificate together in "Yokohama-shi mail request desk work center".
When you demand mail about copying of resident certificate or family register-related certificate, please send to "Yokohama-shi mail request desk work center".


〒231-8307 1-6, Onoecho, Naka-ku, Yokohama-shi Yokohama-shi mail request desk work center

The handling time

From 8:45 a.m. to 5:15 p.m. (until weekdays Monday through Friday)

Administration form

Private consignment <trust point: Convention service in Japan>

About indication of the days

  • By request by mail, it takes total days of the processing days and the round-trip mail carrier days. You usually anticipate around 10th, but please request with room until certificate arrives after mailing as the days may further suffer by postal circumstances and factors such as holidays.
  • In the case of dispatch, please examine the special delivery mail use in case of sending, return of documents.
  • You have any questions about case and documents and billing information that plural certificates were applied to for at a time, and cases that confirmation needs need the days for certificate making. Please note that you need the days before return than usual.

About the postage

At the time of sending of request for mail, please be careful about amounts of money of stamp at the time of self-addressed envelope making.
When rate is short, we send back by "lack bill receipt clearing the room of people".
※When you want special delivery or registered mail, please put stamp of necessary share.

Base rate

It is 84 yen to 25 g of fixed form mail
It is 94 yen to 50 g of fixed form mail

Optional service

It takes rate separately.
The details of rate, please identify homepage (the outside site) of Japan Post Co., Ltd. for more information about rate.

When the use of international speed mail (EMS) is hoped for (at the time of request from foreign territory)

As we prepare envelope for exclusive use of international speed mail (EMS) in our center, please let know so (in that case, self-addressed envelope is not necessary). With charge of international speed mail (EMS) envelope, "51 yen (tax-included) per one international speed mail (EMS) envelope charges" is needed separately. As for the details, please give me mail request nitsuiteogo * of family register proof from foreign territory.

The handling certificate

Family register relations

  • All the family register matter certificate, certificate of family register (450 yen)
  • Family register individual matter certificate, certificate of partial family register (450 yen)
  • Part of family register matter certificate (450 yen)
  • Family register items mentioned certificate (because of one proof matter) (350 yen)
  • All the removal from a register matter certificate, partial copy of nullified family register (750 yen)
  • Removal from a register individual matter certificate, copy of nullified family register (750 yen)
  • Part of removal from a register matter certificate (750 yen)
  • Removal from a register items mentioned certificate (because of one proof matter) (450 yen)
  • aratameseiharakoseki*hon, abridgment (750 yen)
  • Acceptance certificate (350 yen)
  • Acceptance certificate (fine paper) (1,400 yen)
  • Notice items mentioned certificate (350 yen)
  • Single person certificate (300 yen)
  • Copying (300 yen) of tag of family register
  • Identification card (300 yen)
  • Non-being on the register roll certificate (300 yen)
  • Certificate (300 yen) of original family register preparing again
  • Report certificate (300 yen)
  • Paper submission certificate (300 yen)
  • Certificate to contract marriage (300 yen)
  • Copying (300 yen) of fire burial permission application
  • Notice book (free)
  • Permanent domicile change certificate (free)

Resident certificate relations

  • Copying (300 yen) of resident certificate
  • Resident certificate items mentioned certificate (300 yen)
  • Non-residence certificate (300 yen)
  • House indication change certificate (free)


  • Documents which are necessary in request for mail vary according to claimer and certificates to request.
  • In the request to list in bill, it, please be said, "Director General of the ward concerned is addressed". (destination is the mail request desk work center)
  • We handle transference report by mail at ward office of transference ward.
  • It does not deal with request for tax certificate in mail request desk work center. For more details,Homepage (tax practice notice "request of window for proof by mail") of Yokohama city taxPlease see this. 

About fee

  • Please remit fee in fixed-amount money order (the savings window handling of Japan Post Bank, post office).
  • Please remit fee and the same amount so that change is not paid.
  • Validity of fixed-amount money order is six months from day of issuance. Please send thing having remaining validity more than one week.

About application method of main certificate

Inquiry about request for mail

Phone number


FAX number


E-Mail address

Reception hours

From 8:45 a.m. to 5:15 p.m. (until weekdays Monday through Friday)

Inquiry to this page

(inquiry about request for mail) Yokohama-shi mail request desk work center

Telephone: 045-222-4900

Telephone: 045-222-4900

Fax: 045-222-4916

E-Mail address [email protected]

(inquiry about notation of this page) Civic Affairs Bureau administration of a ward support department Counter Service Division

Telephone: 045-671-2176

Telephone: 045-671-2176

Fax: 045-664-5295

E-Mail address [email protected]

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