Request by mail

[Notes] The postage has changed since October 1, 2024.

Documents required for mailing request vary depending on the claimant and the certificate requested. Please refer to the following page for how to apply for the main certificate.

• family register Certificate of All Matters, certificate of family register (450 yen)
• family register Personal Information Certificate certificate of partial family register (¥450)
• family register Certificate of Partial Matters (¥450)
• Certificate of entry in family register (per certificate) (350 yen)
• partial copy of nullified family register (750 yen)
• copy of nullified family register (750 yen)
• Certificate of Partial Dismissal Items (750 yen)
• Certificate of Exclusion Items (per certificate item) (450 yen)
• A copy of the remodeled original copy and abstract (750 yen)
• Certificate of acceptance (350 yen)
• Certificate of acceptance (high-quality paper) (1400 yen)
• Certificate of entry in the notification form (350 yen)
• Singleness certificate (300 yen)
• Copy of family register's tag (300 yen)
• Identification card (300 yen)
• Certificate of absence (300 yen)
• Original family register Certificate (300 yen)
• Notification certificate (300 yen)
• Certificate of Submission of Certificate (300 yen)
• certificate to contract marriage (300 yen)
• Copy of Fire Burial Permit Application (300 yen)
• Notice (free)
• Certificate of change of land name, etc. (free)

• Copy of resident certificate (300 yen)
• Certificate of entry in resident certificate (300 yen)
• Non-resident certificate (300 yen)
• Certificate of change of residence indication (free)

• Documents required for mailing request vary depending on the claimant and the certificate requested.
• The billing address stated on the invoice should be "to Director General of the relevant ward". (The recipient is the mailing request office.)
• Notification of transfer by mail will be handled at the ward office of the transfer ward.
• If you are billed from outside JapanRequest for mailing of family register certification from overseasPlease take a look at it.
• Requests for tax certificates are not handled by the mailing request office. For more information.Homepage of Yokohama-shi tax (guidance of tax window "certification request by mail")Please take a look at it.　

• Fees should be sent by fixed amount money order / ordinary money order (handling at Japan Post Bank / Post Office savings counter) or cash (registered cash).
• Please send the same amount as the fee so that you don't get the change.
• Please send the "Designated Recipient" column of the fixed amount exchange / ordinary exchange blank.
• The validity period of fixed-rate small exchange and ordinary exchange is six months from the date of issuance. Please send us the remaining validity period of one week or more.

• When sending a mailing request, you will need to enclose a reply envelope. At the time of creation, please attach the required postage stamp as follows.
• If the fee is insufficient, it will be returned by "payment of the shortage fee recipient".

Please note that if the postage is insufficient, the mail will be returned to the sender.
Please note that if the fee is insufficient, the reply envelope sent from the mailing request office will be returned with the "payment of the recipient in short supply". In addition, letter pack lights, express delivery, etc. cannot be sent without a stamp for the difference, so we will ask you to postpone the stamp.
For details on postage, please refer to the website of Japan Post Co., Ltd. (outside site).
　
Major changes
Ordinary mail: Old rate: 84 yen → New fee: 110 yen
Express delivery　　：Old rate: 260 yen → New fee: 300 yen
Specific records: Old rate: 160 yen → New charge: 210 yen
　

110 yen up to 50g of standard mail

If you wish to use postal services such as express delivery or simple registered mail, a separate fee will be charged. It will be returned with the sent reply envelope, so please attach the necessary stamps. For details on the fee, please check the website of Japan Post Co., Ltd. (outside site).

Certificates such as family register certifications and copies of resident certificate are documents that correspond to letters (Ministry of Internal Affairs and Communications letter guidelines (external site)). Therefore, Japan Post's Yu-Pack, Yu-Mail, Yu Packet, and Click Post are not available. Please note that if you specify these services for your reply, you will be required to send a reply envelope with a stamp again.

If you would like to receive a reply by International Express Mail (EMS), please indicate so on the invoice. In that case, we will prepare an envelope dedicated to international speed mail (EMS), so please send the fee and postage plus the special envelope fee of 51 yen. (You do not need to enclose a reply envelope.)
For more information, please refer to the mailing request for family register certification from overseas.

〒231-8307 1-1-56 Sakuragicho, Naka-ku, Yokohama City Mail Request Office

It usually takes about 10 days from mailing to receiving the certificate.

• For billing by mail, it takes the total number of days of processing and round-trip postal delivery.
• It may take more days depending on factors such as postal circumstances and holidays, so please request in advance.
• If you are in a hurry, please consider using express mail when sending and returning documents.
• If you apply for more than one certificate at a time, or if you have any questions about the documents or billing details and need to be confirmed, it will take a few days to create the certificate. Please note that it will take more days to return the product than usual.

From 8:45 am to 5:15 pm (weekdays Monday to Friday)

Private consignment <Consignee: Ajec Corporation＞