About procedure of medical system for elder senior citizens by mail

For the next procedure of the medical system for elder senior citizens, notification and application by mail are possible. Please note that we may contact you or return if there are any deficiencies.

Last Updated October 28, 2024

Qualifications

Application for re-issuance of identification card (insurance card) for the elderly medical care insured for the elderly

Please fill out required items on the application form for re-issuance of the card for insured medical care for the elderly, and send it to Insurance and Pension Division National Health Insurance Section, the ward office of your ward. We will send you the issued insured card by mail.

About cancellation of use registration of minor insurance card

Please fill out the application form for cancellation of registration of your My Number Card Health Insurance Card and send a copy of your identity verification documents to Insurance and Pension Division National Health Insurance Sectionrequired items, the ward office in your ward. If someone other than the person applies in proxy/agent, a power of attorney is required.

Cancellation application (PDF: 79KB) of health insurance card use registration of my number card　Example of description (PDF: 130KB)
Copy of identity verification documents
Power of Attorney (PDF: 190KB)　Example of description (PDF: 354KB)

Copy of identity verification documents (If someone other than the principal applies in proxy/agent, both delegates and proxy/agent are required.)
・Driver's license, my number card (only the face with the photo), documents with a face photo issued by a public office such as a passport, etc.

Application for grant of limit application certificate and limit application / standard burden reduction certificate (reduction certificate)

We will mail the application form after confirming that it is eligible for the grant, so please contact the ward office Insurance and Pension Division National Health Insurance Section.

Other Applications for Qualifications

For other applications regarding eligibility, please contact your ward office, Insurance and Pension Division National Health Insurance Section.

Benefits

When applying by mail, it is necessary to print out the application form distributed at the counter (see table below) by yourself.
In the case of application by mail, we may contact you to confirm the contents. In addition, it may take more time to transfer money than usual.
For more information about the application form and attached documents, please contact the ward office Insurance and Pension Division National Health Insurance Section.

Application forms required for application by mail
If you can apply	Required applications, etc.
Application for payment of high medical costs	Application forms sent by the Kanagawa Prefecture Senior Citizens' Medical Association A copy of the card for insured medical care for the elderly (insurance card) Copy of account confirmation documents ※Please refer to the enclosed guide for an example. ※Once you apply, it will be automatically transferred to the designated account.
Application for payment of large sum of nursing care expenses	Application forms sent by the Kanagawa Prefecture Senior Citizens' Medical Association A copy of the card for insured medical care for the elderly (insurance card) ※Please refer to the enclosed guide for an example. ※Those who have previously applied will also need to apply for each calculation period.
Application for payment of medical expenses (In case of emergency or other unavoidable circumstances such as sudden illness (When you have a medical examination without an insurance card)	Medical Care for Elderly Elderly Medical Care Payment Application (PDF: 321KB) medical expenses receipt statement (medical and hospitalization) (PDF: 1,227KB) medical expenses receipt statement (medical and outpatient) (PDF: 154KB) medical expenses Receipt Statement (Dentistry) (PDF: 1,754KB) medical expenses receipt statement (dispensing) (PDF: 1,133KB) Receipts issued by medical institutions A copy of the card for insured medical care for the elderly (insurance card) ※Please fill in the shaded part of the application form.
Application for payment of medical expenses (When a treatment device such as a corset is made)	Medical Care for Elderly Elderly Medical Care Payment Application (PDF: 321KB) Certificate of wearing instruction for treatment equipment production Receipt and Statement of Payment A copy of the card for insured medical care for the elderly (insurance card) In the case of a shoe orthosis, a photo of the orthosis ※Please fill in the shaded part of the application form. ※Depending on your application, you may need to add attached documents, so please contact Insurance and Pension Division National Health Insurance Section in advance.
Application for payment of medical expenses (Due to sudden illness overseas) (When treated at a medical institution) ※Travel for therapeutic purposes Treatments not covered by insurance in Japan are not eligible.	Overseas medical expenses guide leaflet (PDF: 112KB) Medical Care for Elderly Elderly Medical Care Payment Application (PDF: 321KB) Medical treatment statement (PDF: 132KB) Consent Form for Investigation (English) (PDF: 174KB) Consent Form for Investigation (Chinese) (PDF: 238KB) Consent Form for Investigation (Korean) (PDF: 344KB) Receipt of payment Japanese translation of the receipt of the price and the medical treatment statement Copy of passport (passport) A copy of the card for insured medical care for the elderly (insurance card) ※For attached documents, please refer to the overseas medical expenses guide flyer (PDF: 112KB). Please fill in the shaded part of the application form. ※Please print and fill out the medical treatment statement in A3 size on both sides. ※A copy of the passport (passport) must be accompanied by the applicant's name and a copy of the immigration record pertaining to the application.
Application for payment of funeral expenses	Information on funeral expenses (PDF: 313KB) Application for payment of funeral expenses for late-elderly people (PDF: 142KB) Application Form for Funeral Expenses Payment (PDF: 58KB) Items that can confirm the mourner and the funeral day (funeral letter, funeral receipt, etc.) ※As for the outline of system and entry example, please see guidance (PDF: 313KB) of funeral expenses. ※If you are unable to confirm the mourner and the funeral day, please contact the ward office Insurance and Pension Division National Health Insurance Section. It may be necessary to attach a petition for payment of funeral expenses.
Other applications	Please contact Insurance and Pension Division National Health Insurance Section in your ward office.

Applications by heirs, adult guardians, etc.

If you are an heir or guardian of an adult, you may be asked to add attached documents. If an heir or adult guardian applies, please contact Insurance and Pension Division National Health Insurance Section, the ward office of the ward where the heir or adult ward resides.

Inquiries regarding procedures

Please contact your ward office, Insurance and Pension Division National Health Insurance Section.
Click here for inquiries by e-mail or fax, and the location of the ward office.

List of contact information for each ward office Insurance and Pension Division National Health Insurance Section
Name of ward office	Phone number
Tsurumi Ward Insurance and Pension Division National Health Insurance Section	045-510-1810
Kanagawa Ward Insurance and Pension Division National Health Insurance Section	045-411-7126
Nishi Ward Insurance and Pension Division National Health Insurance Section	045-320-8427
Naka Ward Insurance and Pension Division National Health Insurance Section	045-224-8317
Minami Ward Insurance and Pension Division National Health Insurance Section	045-341-1128
Konan Ward Insurance and Pension Division National Health Insurance Section	045-847-8423
Hodogaya Ward Insurance and Pension Division National Health Insurance Section	045-334-6338
Asahi Ward Insurance and Pension Division National Health Insurance Section	045-954-6138
Isogo Ward Insurance and Pension Division National Health Insurance Section	045-750-2428
Kanazawa Ward Insurance and Pension Division National Health Insurance Section	(Qualifications) 045-788-7835 (benefit-related) 045-788-7838
Kohoku Ward Insurance and Pension Division National Health Insurance Section	(Qualifications) 045-540-2349 (benefit-related) 045-540-2351
Midori Ward Insurance and Pension Division National Health Insurance Section	045-930-2344
Aoba Ward Insurance and Pension Division National Health Insurance Section	045-978-2337
Tsuzuki Ward Insurance and Pension Division National Health Insurance Section	045-948-2336
Totsuka Ward Insurance and Pension Division National Health Insurance Section	045-866-8450
Sakae Ward Insurance and Pension Division National Health Insurance Section	045-894-8426
Izumi Ward Insurance and Pension Division National Health Insurance Section	045-800-2427
Seya Ward Insurance and Pension Division National Health Insurance Section	045-367-5727

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