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Businesses that can be processed by mail

Last Updated November 6, 2024

In order to avoid congestion at the counter, we will inform you about businesses that can be processed by mail.

Businesses that can be processed by mail
Contents In charge Inquiries Remarks

Requests for a family register certificate, such as a copy of your family register, an abstract, and a resident registration certificate, such as a copy of the resident certificate.


Izumi Ward Family Registry Division

Family Registry Section
Telephone: 045-800-2341
045-800-2342
045-800-2343
Registration Section
Telephone: 045-800-2345


Destination: 〒231-8307
1-1-56, Sakuragicho, Naka-ku
Yokohama City Mail Request Office
※You can't request a seal certificate by mail.

Transfer of transfer from Izumi Ward to outside the city

Izumi Ward Family Registry Division

Registration Section
Telephone: 045-800-2345

Destination: 〒245-0024
5-1-1, Izumichuokita, Izumi-ku, Yokohama-shi
Izumi Ward Office Family Registry Division Transfer Notification

Request and Notification of Child Allowance Child and Youth Bureau Children's Family Division Benefits Section

Child and Youth Bureau Children's Family Division Benefits Section
Telephone: 045-641-8411

Destination: 〒231-0005
6-50-10, Honcho, Naka-ku
Child and Youth Bureau Children's Family Division Benefits Section (in charge of Child Allowance)
Application for subsidies for Health Checkups Pregnant Women Child and Youth Bureau Children's Home Division Parent and Child Health Section

Child and Youth Bureau Children's Home Division Parent and Child Health Section
Telephone: 045-671-2455

Destination: 〒231-0005
6-50-10, Honcho, Naka-ku
Child and Youth Bureau Children's Family Division Parent and Child Health Section Pregnant Women Health Examination
Application for subsidies for newborn hearing tests Child and Youth Bureau Children's Home Division Parent and Child Health Section

Child and Youth Bureau Children's Home Division Parent and Child Health Section
Telephone: 045-671-2455

Destination: 〒231-0005
6-50-10, Honcho, Naka-ku
Child and Youth Bureau Children's Home Division Parent and Child Health Section Newborn Hearing Test
Application for medical care benefits with Chronic Pediatric Diseases Izumi Ward Children and Families Support Division Children and Families Support Section

Izumi Ward Children and Families Support Division Children and Families Support Section
Telephone: 045-800-2444

Destination: 〒245-0024
5-1-1, Izumichuokita, Izumi-ku
Izumi Ward Children and Families Support Division Children and Families Support Section

Application for medical care benefits for Premature Infants

Application for independence support medical care (upbringing medical care)

Issuance of special tickets
(Households receiving Child Raising Allowance and households entering maternal and child life support facilities)
Application procedure for certification of The Long-term Care Insurance (needs nursing care and support required) Izumi Ward Elderly and Disabled Support Division The Long-term Care Insurance
Telephone: 045-800-2436
Destination: 〒245-0024
5-1-1, Izumichuokita, Izumi-ku, Yokohama-shi
Izumi Ward Office Elderly and Disabled Support Division
The Long-term Care Insurance
Application for Mental Handicapped Health and Welfare Handbook Izumi Ward Elderly and Disabled Support Division Health and Social Welfare Bureau Mental Outpatient Medical Care and Notebook Processing Center
Telephone: 045-671-3623
Reception hours: 9-17:00
※Excluding weekends, holidays, holidays, and New Year's holidays
Destination: 〒231-0005
6-50-10, Honcho, Naka-ku
Health and Social Welfare Bureau Mental Outpatient Medical Care and Notebook Processing Center
Application for independence support medical care (psychiatric outpatient medical care)
Application for specific medical expenses (designated incurable disease) grant Izumi Ward Elderly and Disabled Support Division Elderly and Disabled Support Section
Telephone: 045-800-2430
Destination: 〒231-0005
6-50-10, Honcho, Naka-ku
Health and Social Welfare Bureau Health Services Division, incurable disease
Application for Keiro Special Ride Certificate (Keiro Pass) Izumi Ward Elderly and Disabled Support Division Elderly and Disabled Support Section
Telephone: 045-800-2430
If you would like to apply, please contact us.
Please write required items, fill in seal, enclose it in a reply envelope, and mail it.

Acquisition and change of National Pension Plan (Kokumin Nenkin) qualification
Special application for student payment
Application for exemption and postponement of insurance premiums
Notification of exemption from before and after childbirth
Application for reissuance of pension Notebook (outside site)

Izumi Ward Insurance and Pension Division National Pension Plan Section
Telephone: 045-800-2421

Please fill out and seal required items on the application form and mail it with required documents.
Destination: 〒244-8580
87-1, Kawakamicho, Totsuka-ku, Yokohama-shi
Yokohamanishi pension Office
※The application form can be downloaded from the Japan pension Organization website (external site).
※For other information on pension related to COVID-19 infection, please also see the city website.

Participation in National Health Insurance due to withdrawal from social insurance (employee health insurance) Izumi Ward Insurance and Pension Division National Health Insurance Section
Telephone: 045-800-2425
Please check the notes and documents to be mailed in the “Notes on Procedures” and fill out and seal required items on the application form and mail it.
Destination: 〒245-0024
5-1-1, Izumichuokita, Izumi-ku, Yokohama-shi
Izumi Ward Office Insurance and Pension Division Qualification
Issuance of National Health Insurance limit certificate Izumi Ward Insurance and Pension Division National Health Insurance Section
Telephone: 045-800-2425
Please fill out and seal required items on the application form and mail it.
Destination: 〒245-0024
5-1-1, Izumichuokita, Izumi-ku, Yokohama-shi
Izumi Ward Office Insurance and Pension Division Qualification
Notification of disqualification of National Health Insurance qualification (only for social insurance) Izumi Ward Insurance and Pension Division National Health Insurance Section
Telephone: 045-800-2425
Please write required items on the application form, seal, enclose a copy of your company insurance card and mail it.
Destination: 〒245-0024
5-1-1, Izumichuokita, Izumi-ku, Yokohama-shi
Izumi Ward Office Insurance and Pension Division Qualification
Application for National Health Insurance high medical costs Izumi Ward Insurance and Pension Division National Health Insurance Section
Telephone: 045-800-2427
Please write required items on the application form you sent, seal, enclose it in a reply envelope, and mail it.
Application for expensive nursing care services in The Long-term Care Insurance
Application for high-priced medical care and high-cost nursing care combined medical expenses Izumi Ward Insurance and Pension Division National Health Insurance Section
Telephone: 045-800-2427
Please write required items on the application form you sent, seal, and mail it.
Destination: 〒245-0024
5-1-1, Izumichuokita, Izumi-ku, Yokohama-shi
Izumi Ward Office Insurance and Pension Division Benefits
required documents may differ depending on the target person. Please contact us by phone.
Medical care for the elderly
Reissue of insurance card
Izumi Ward Insurance and Pension Division National Health Insurance Section
Telephone: 045-800-2427
Please contact us by phone.
We will mail the application form, so please mail it with a copy of your identity verification documents.
Destination: 〒245-0024
5-1-1, Izumichuokita, Izumi-ku, Yokohama-shi
Izumi Ward Office Insurance and Pension Division Benefits
Medical care for the elderly
Issuance of limit certificate
Izumi Ward Insurance and Pension Division National Health Insurance Section
Telephone: 045-800-2427
Please contact us by phone.
We will mail the application form, so please mail it with a copy of your insurance card.
Destination: 〒245-0024
5-1-1, Izumichuokita, Izumi-ku, Yokohama-shi
Izumi Ward Office Insurance and Pension Division Benefits
Subsidies for Medical Expenses for Pediatric Treatment System
Issuance of Medical Certificate due to birth
Izumi Ward Insurance and Pension Division National Health Insurance Section
Telephone: 045-800-2427
Please contact us by phone.
We will mail the application form, so please mail it with a copy of your child's insurance card.
Destination: 〒245-0024
5-1-1, Izumichuokita, Izumi-ku, Yokohama-shi
Izumi Ward Office Insurance and Pension Division Benefits
Consultation on payment of insurance premiums Izumi Ward Insurance and Pension Division

National Health Insurance Section Tax Receipt Section
Telephone: 045-800-2428
045-800-2429

If you have any problems with payment, please contact us by phone.
Proof of city tax Izumi Ward Tax Division

①City Tax Section
Telephone: 045-800-2351
045-800-2352
②Land Section
Telephone: 045-800-2361
045-800-2362
045-800-2363
③Tax Receipt Section
Telephone: 045-800-2375
045-800-2376
045-800-2377
045-800-2378

Destination: 〒245-0024
5-1-1, Izumichuokita, Izumi-ku, Yokohama-shi
Izumi Ward Office Tax Division
①City Tax Section
Proof of municipal tax and prefectural tax (non-taxable)
②Land Section
Certificate of fixed assets (evaluation certificate, public dues certificate, name book, etc.)
③Tax Receipt Section
Certificate of tax payment
Declaration of personal municipal tax and prefectural tax Izumi Ward Tax Division

City Tax Section
Telephone: 045-800-2351
045-800-2352

Destination: 〒245-0024
5-1-1, Izumichuokita, Izumi-ku, Yokohama-shi
Izumi Ward Office Tax Division City Tax Section
Request procedure for special condolence money for bereaved families such as the 11th war dead (claim period is until March 31, 2023) Izumi Ward Life Support Division Administrative Section
Telephone: 045-800-2402

Regarding COVID-19 infections, the situation continues to be unpredictable.
 If many people come to the ward office during the billing procedure, the condition will be "3 dense" (closed space, dense place, close scene), increasing the risk of infection.
※At the beginning of each month (1st to 5th), the window is very crowded, so please refrain from coming to the agency.
The billing period is set until March 31, 2023, so for your safety, we recommend that you make a request after a while.

Consultation for those who have difficulty in living Izumi Ward Life Support Division Life Support Section
Telephone: 045-800-2305
Due to the increasing number of consultations, waiting time may be longer.
Life consultation is also available over the phone.
A call center has been set up for emergency small-lot funds.
"Emergency Small Funds and Comprehensive Support Fund Consultation Call Center for Individuals" (outside site)
Telephone: 0120-46-1999
Reception hours: From 9:00 to 21:00 (including weekends and holidays)

Application and results report of local activity promotion subsidy] (outside site)

Izumi Ward Regional Promotion Division

Regional Activies Section
Telephone: 045-800-2391
045-800-2397

Destination: 〒245-0024
5-1-1, Izumichuokita, Izumi-ku, Yokohama-shi
Izumi Ward Office Regional Promotion Division

Application for Izumi Ward Neighborhood Association Neighborhood Associations public relations bulletin board maintenance subsidy (outside site)

Izumi Ward Regional Promotion Division In charge of local activities support

Telephone: 045-800-2391
045-800-2397

Destination: 〒245-0024
5-1-1, Izumichuokita, Izumi-ku, Yokohama-shi
Izumi Ward Office Regional Promotion Division

Application of anti-crime program activity support project subsidy and results report (outside site)

Izumi Ward Regional Promotion Division In charge of local activities support
Telephone: 045-800-2397

Destination: 〒245-0024
5-1-1, Izumichuokita, Izumi-ku, Yokohama-shi
Izumi Ward Office Regional Promotion Division anti-crime program

Application of Izumi Ward area garbage reduction promotion activity subsidy and results report (outside site)

Izumi Ward Regional Promotion Division Resources Reuse Promotion
Telephone: 045-800-2398
Destination: 〒245-0024
5-1-1, Izumichuokita, Izumi-ku, Yokohama-shi
Izumi Ward Office Regional Promotion Division Resources Reuse Promotion
Application and results report of the town's disaster prevention organization activity subsidy Izumi Ward General Affairs Division

General Affairs Section Disaster Prevention Officer
Telephone: 045-800-2309

Destination: 〒245-0024
5-1-1, Izumichuokita, Izumi-ku, Yokohama-shi
Izumi Ward Office General Affairs Division

Inquiries to this page

Izumi Ward General Affairs Department General Affairs Division

Telephone: 045-800-2311

Telephone: 045-800-2311

Fax: 045-800-2505

Email address: iz-somu@city.yokohama.jp

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Page ID: 883-974-256

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