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Child Allowance - Requests and Notifications

Last Updated October 29, 2024

[Important!] At present, inquiries regarding the notification of Child Allowance are concentrated, making it difficult to connect to the contact person in charge. If you do not connect to the phone by contacting us by phone, we apologize for any inconvenience, but please contact us after a long time. (Updated October 29)

On October 25, 2024, we sent out a revised amount notice to those who are currently receiving Child Allowance and who have registered elementary school student in high school age as Calculation elementary school student or who have received a third child addition and whose payment amount changes without application.
On the other hand, for those who have applied for children of college age, notices will be sent out sequentially after the examination is completed. For this reason, the amount revision notice sent on October 25 may not include children of college age, etc., but the amount revision notice including children of college age etc. will be sent in November is.
I am very sorry that the lack of guidance caused me confusion.
Please wait for a while until the notification is sent out.

How to fill out the application form and frequently asked inquiries (system revision)

Along with the application for the system revision from October 2024, entry examples, explanations of terms, and frequently asked questions are listed below. Please check if necessary.
1 Examples of descriptions and terms
(1) [Example of entry of certified invoice] (PDF:715KB)   
 Here are examples of entry when requesting new certification, such as when elementary school student is born, when the recipient moves out of the city, or when applying for a system revision.

(2) [What are "elementary school student brothers and sisters" and "whether or not living expenses"?] (PDF:220KB)   
 With the revision of the system, “elementary school student brothers and sisters, etc.” can now be added to the calculation of multiple children. Since it is a new term, we have posted an explanation.

2 Frequently Asked Questions and Procedures Confirmation Flow
(1) [Click here for frequently asked questions regarding the system revision] (PDF:293KB)
(2) [Click here for the procedure confirmation flow] (PDF:402KB)

Contents

To receive Child Allowance

In order to receive Child Allowance, you need to make a claim to your municipality.


The following persons, please submit an invoice to Yokohama City.


  • Those who have newly raised elementary school student due to birth, marriage, etc.
  • Those who have moved into Yokohama City from outside the city
  • Those who have retired from public servants
  • If the recipient moves out of the country alone and continues to have a spouse and elementary school student registered as a resident in Yokohama.

In addition to those who fall under the above, we may be able to receive Child Allowance, so please contact us if you have any questions.


※If you are a civil servant, your employer may be the billing address.


The payment of Child Allowance is from the month following the month in which the request for certification was made to the month in which the reason for the payment of Child Allowance disappears. 
If you submit your invoice late, you will be unable to receive Child Allowance.

Those who can claim

Parents who are raising elementary school student can claim it. If both parents have income, please fill out the invoice with the higher income as the claimant.
Income is determined based on the income of the previous year from the application in May (for June).


Public servants

Public servants may be provided by your employer. For more information, please contact your office.


Electronic application for Child Allowance certification request, etc.

Using a minor portal (* 1) using a national My Number card, Yokohama City will be able to submit Child Allowance certification requests (* 2) by electronic application from December 1, 2019. .


※1 This is an online service using My Number Card operated by the government.
※2 Request for certification, request for revision of the amount, notification of current status (including past years), notification of change


For more information, please visit the Child Allowance Electronic Application page.


Request for certification [electronic application is possible]

A personal number (My Number) is required to request Child Allowance certification.


Those who are eligible

Those who have newly raised elementary school student due to birth, marriage, etc.

If the current recipient is no longer in custody of elementary school student (the current recipient is normally required to provide supervision and protection for elementary school student's life), or if the recipient is no longer united in the livelihood of elementary school student with the current recipient, elementary school student will beelementary school student. You will need to submit a certified invoice to receive Child Allowance's payment, so please contact us if there is any change in elementary school student's custody status.

Those who have been transferred from outside the city


Billing method

Invoices will be accepted at the ward office window and by mail.

The bill can be found at the ward office. You can also download it from this page.
Fill out the certified invoice with required items and submit it to the ward office with required documents attached, or mail it to the City of Yokohama, Child and Youth Bureau Children's Family Division Allowance Payment Section.


What is required for billing

A copy of your insurance card is not required in principle.

Submission is omitted by referring to the Japan pension Organization, etc., using an information linkage system using the national information sharing network.
However, for members of various mutual aid unions (excluding private school teachers and staff mutual aid), a copy of the insurance card must be submitted as before.
※When submitting a copy of your insurance card, make sure that you do not see the number by blackening the symbols and numbers.


Requester's personal number confirmation document

If you are going to process by mail, please attach these copies to the invoice.


  • Requester's My Number Card (Personal Number Card)
  • Notification card
  • Copy of resident certificate or Certificate of Resident Items

A personal number (My Number) is required to request Child Allowance certification (PDF: 120KB)



Identity verification materials

When the claimant is going to visit the agency

Please bring either the following a or b.

a. Requester's identity verification document (with photo) 1 type
My number card (personal number card), car driver's license, passport, etc.
b. Requester's identity verification documents (without photo) 2 types
Health insurance card + pension notebook, health insurance card + copy of resident certificate, etc.

When proxy/agent is coming to the agency

Please bring either the following a or b.

a. proxy/agent's identity verification document (with photo)
My number card (personal number card), car driver's license, passport, etc.
b. proxy/agent's identity verification documents (without photo)
Health insurance card + pension notebook, health insurance card + copy of resident certificate, etc.

For procedures by mail

Please attach a copy of a or b to the invoice.
※When submitting a copy of your insurance card, make sure that you do not see the number by blackening the symbols and numbers.

a. Requester's identity verification document (with photo) 1 type
My number card (personal number card), car driver's license, passport, etc.
b. Requester's identity verification documents (without photo) 2 types
Health insurance card + pension notebook, health insurance card + copy of resident certificate, etc.

Documents confirming the right of representation

  If proxy/agent comes to the agency, you will need materials to confirm the right of representation.

  • a.legal representative (certificate of partial family register, etc.)
  • b.Optional proxy/agent (Power of Attorney, etc.)

A sample of power of attorney (PDF: 112KB)


Your personal number (My Number) is required to request Child Allowance certification.
From May billing, the income is determined based on the income of the previous year.


  • If you submit your invoice late, you will be unable to receive Child Allowance.


The name of the financial institution, the name of the branch, and the account number of the savings (limited to the name of the claimant)

  • Limited to an account in the name of the claimant. You cannot specify the account of elementary school student or the claimant's spouse.
  • If you wish to use "Japan Post Bank", please fill in the "3-digit store number / 7-digit account number" for the transfer, not the "symbol / number". Please contact Japan Post Bank in advance."Japan Post Bank" homepage (outside site)(A new window will open).
  • If your cash card is also used as a credit card, the name on the card is written in alphabet, regardless of the actual account name (canna or alphabet). When filling out the invoice, please fill in the account name described in the passbook etc.

If the claimant is separated from elementary school student

A separate “Separation Custody Petition (PDF: 160KB)” is required. 
From Tuesday, May 1, 2018, information sharing through the My Number system eliminates the need for submission of resident certificate in elementary school student.
Separation custody is permitted only if the claimant is temporarily separated from elementary school student (domestic) due to reasons such as being transferred to a single person, studying at elementary school student, or recuperating, and intends to live again after the reason for separation disappears. Please contact us for more information.

  • If elementary school student is studying abroad, you will need to apply separately.Application for Study Abroad (PDF: 183KB)Documents such as "" are required.
  • If a person other than the father or mother, such as a minor guardian or a designated parent, makes a request, there are additional documents required.

If you have any questions, please contact us.


Download of style

In the case of electronic application

From December 1, 2019, requests for certification (*) can be made by electronic application. You can attach a petition or other attached documents by using the scanner function. For attached documents, the documents will be the same as when the claimant himself comes to the agency.
For more information, please visit the Child Allowance Electronic Application page.
※Request for certification, request for revision of amount, notification of current status (including past years), notification of change


Request for amount revision authorization [electronic application is possible]

Those who are eligible

Those who have already become recipients of Child Allowance in Yokohama and who have increased the number of elementary school student to raise due to birth or other reasons.



Billing method

Invoices will be accepted at the ward office window and by mail.

The bill can be found at the ward office. You can also download it from this page.
Please fill in required items on the forehead revision authorization bill, attach required documents and submit it to the ward office window, or mail it to the City of Yokohama, Child and Youth Bureau Children's Family Division Allowance Payment Section.


What is required for billing

If you are not living with elementary school student, you will need documents (such as a petition) as in the case of a request for certification.
If you have any questions, please contact us.


Identity verification materials

When the claimant is going to visit the agency

Please bring either the following a or b.

a. Requester's identity verification document (with photo) 1 type
My number card (personal number card), car driver's license, passport, etc.
b. Requester's identity verification documents (without photo) 2 types
Health insurance card + pension notebook, health insurance card + copy of resident certificate, etc.

When proxy/agent is coming to the agency

Please bring either the following a or b.

a. proxy/agent's identity verification document (with photo)
My number card (personal number card), car driver's license, passport, etc.
b. proxy/agent's identity verification documents (without photo)
Health insurance card + pension notebook, health insurance card + copy of resident certificate, etc.

For procedures by mail

Please attach a copy of a or b to the invoice.
※When submitting a copy of your insurance card, make sure that you do not see the number by blackening the symbols and numbers.

a. Requester's identity verification document (with photo) 1 type
My number card (personal number card), car driver's license, passport, etc.
b. Requester's identity verification documents (without photo) 2 types
Health insurance card + pension notebook, health insurance card + copy of resident certificate, etc.

Download of style

Forehead revision authorization bill (style and entry example) (PDF: 228KB)



In the case of electronic application

From December 1, 2019, requests for certification (*) can be made by electronic application. You can attach a petition or other attached documents by using the scanner function. For attached documents, the documents will be the same as when the claimant himself comes to the agency.
For more information, please visit the Child Allowance Electronic Application page.
※Request for certification, request for revision of amount, notification of current status (including past years), notification of change


Notes on Billing

  • In the case of mailing request, the billing date is the day when the mail arrives at the "Child and Youth Bureau Children's Family Division Allowance Payment Section". Please note that it is not a postmark date.
  • When bringing to the ward office, the day accepted at the ward office window will be the billing date (limited to the opening date).
  • If Child Allowance's request for birth, transfer, etc. occurs at the end of the month and cannot be made within the month corresponding to the payment requirements due to unavoidable reasons, the allowance will be paid from the month following the date of birth or scheduled transfer of the previous Address.

<Example>
If elementary school student, which was born on March 31, submits a certified invoice on April 3, it will be deemed that the invoice was submitted in March to which the date of birth belongs and will be paid from April.

  • Confirmation of arrival date when submitted by mail
    • As a method to confirm that invoices have reached the Child and Youth Bureau Children's Family Division Allowance Payment Section, there are methods such as "special record mail" and "registered mail". For details, please contact the post office or contact the post office.Japan Post Co., Ltd. website (outside site)(A new window will open).
    • All expenses related to mailing, etc. will be borne by the claimant.

When the content of the notification changes

If the content of the report changes after certification (request) or after submitting the current status report, various reports are required. Article 26 of the Child Allowance Law


When notification is required (example)

Recipient's account change, name and Address change of recipient or elementary school student, change of child care status, change of joining pension, employment of spouse, Retirement

※You cannot change to a spouse or an account in the name of elementary school student.
If there is a change in the account registered as the recipient's recipient's Child Allowance recipient, or if there is a change in the name or Address of the recipient or elementary school student, it is necessary to submit a notification of change.


The recipient moved out of the city (overseas), and the recipient became a public servant.

If you lose your eligibility, such as when the recipient moves out of the city, you will need to submit a “Notification of Exclusion of Reason”.
In addition, if the recipient moves out of the country alone and the spouse and elementary school student continues to register as a resident of Yokohama receive Child Allowance, it is necessary to submit a certified invoice.


elementary school student has entered the facility, no longer raised the eligible elementary school student, no longer a minor guardian, no longer a designated parent.

If there is a change in the status of custody with elementary school student, such as no longer raising elementary school student, a notification is required.


If the number of eligible elementary school student becomes 0, it is necessary to submit a notification of disappearance of the reason for receipt.


In addition, if at least one elementary school student eligible for payment remains, it is necessary to submit a revised amount (reduction) notification.



I separated from elementary school student

If the reason for separation from elementary school student is temporary, such as being transferred to a single person, studying at elementary school student, recuperation, etc., and if the living is the same as elementary school student after separation and you plan to live again after the reason for separation disappears, you may be eligible to continue to qualify for eligibility because it is judged that you are currently providing the necessary supervision and protection of your life in elementary school student even if you are separated. ※However, if you are divorced and separated, you will not be eligible.


If you continue to take care of the elementary school student after separation, you will be required to submit a separate custody petition. Please contact us for more information.


If you do not have custody of the elementary school student after separation and no other elementary school student eligible for payment, you will be required to submit a notice of disappearance of the reason for receipt.


If you do not have custody of the elementary school student after separation and there is at least one other elementary school student eligible for payment, you will be required to submit a revised amount.


The recipient died

  • Unpaid Child Allowance invoices, certified invoices, etc. (Please contact us for details)

If a recipient of Child Allowance dies, Child Allowance will lose its eligibility on the day of death. Those who take care of elementary school student on behalf of the deceased, such as spouses, must submit a certified invoice to receive Child Allowance. In addition, if there is a Child Allowance that has not yet been paid to the deceased, the elementary school student, which was covered by the Child Allowance, will be paid to the elementary school student.


What is required for billing

If you are not living with elementary school student, you will need the same documents as in the case of a request for certification.
If you have any questions, please contact us.


Identity verification materials

When the claimant is going to visit the agency

Please bring either the following a or b.

a. Requester's identity verification document (with photo) 1 type
My number card (personal number card), car driver's license, passport, etc.
b. Requester's identity verification documents (without photo) 2 types
Health insurance card + pension notebook, health insurance card + copy of resident certificate, etc.

When proxy/agent is coming to the agency

Please bring either the following a or b.

a. proxy/agent's identity verification document (with photo)
My number card (personal number card), car driver's license, passport, etc.
b. proxy/agent's identity verification documents (without photo)
Health insurance card + pension notebook, health insurance card + copy of resident certificate, etc.

For procedures by mail

Please attach a copy of a or b to the invoice.
※When submitting a copy of your insurance card, make sure that you do not see the number by blackening the symbols and numbers.

a. Requester's identity verification document (with photo) 1 type
My number card (personal number card), car driver's license, passport, etc.
b. Requester's identity verification documents (without photo) 2 types
Health insurance card + pension notebook, health insurance card + copy of resident certificate, etc.


Attention

  • If you are moving out of the city, please submit a certified invoice to the place of transfer, and if you are a civil servant, please submit a new invoice to your office.
  • Those who are newly eligible due to reasons for disappearance of the recipient, such as transference, death, marriage, divorce, arrest, etc., will need to request certification (or revision of the amount).
  • If your bill is delayed, there may be a period during which you will not be able to receive it.
  • If overpayment occurs due to delay in notification, you will be required to return the overpaid amount. Please proceed as soon as possible.
  • In addition to the above example, a notification is required if the status of custody at the time of request and elementary school student changes. For more information, please contact us.

Related information

 Please refer to the following page.

Document destination and window

About the destination of documents and inquiries

Documents to be sent

  Please send the request by mail to the following address.
  You will receive only the postal code and address, so Address is not required.


  • 〒231-8771
  • City of Yokohama, Child and Youth Bureau Children's Home Division
  • Benefits Section (in charge of Child Allowance)

Contact

  • Phone number: 045-641-8411
  • Fax: 045-641-8412
  • Reception hours: Monday through Friday (excluding holidays), 9am to 5pm

Those who come to the agency

  If you are coming to the agency, please come to the window of the ward office.

List of windows
Ward Section name In charge Floor of the counter Contact number
Aoba Ward Children and Families Support Division Children and Families Support Section 2nd floor No. 37
Asahi Ward Children and Families Support Division Children and Families Support Section 3rd floor of the main building No. 32
Izumi Ward Children and Families Support Division Children and Families Support Section 2nd floor No. 210
Isogo Ward Children and Families Support Division Children and Families Support Section 5th floor No. 52
Kanagawa Ward Children and Families Support Division Children and Families Support Section 3rd floor of the annex No. 304
Kanazawa Ward Children and Families Support Division Children and Families Support Section 4th floor No. 404
Konan Ward Children and Families Support Division Children and Families Support Section 4th floor No. 40
Kohoku Ward Children and Families Support Division Children and Families Support Section 1st floor No. 14
Sakae Ward Children and Families Support Division Children and Families Support Section 2nd floor of the main building No. 26
Seya Ward Children and Families Support Division Children and Families Support Section 4th floor No. 40
Tsuzuki Ward   Children and Families Support Division Child care clerk 2nd floor No. 24
Tsurumi Ward Children and Families Support Division Children and Families Support Section 3rd floor No. 4
Totsuka Ward Children and Families Support Division Children and Families Support Section 2nd floor No. 8
Naka Ward Children and Families Support Division Children and Families Support Section Main Building 5F No. 54
Nishi Ward Children and Families Support Division Children and Families Support Section 2nd floor No. 28
Hodogaya Ward Children and Families Support Division Children and Families Support Section 3rd floor of the main building No. 34
Midori Ward Children and Families Support Division Children and Families Support Section 1st floor No. 11
Minami Ward Children and Families Support Division Children and Families Support Section 2nd floor No. 25

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Inquiries to this page

City of Yokohama, Child and Youth Bureau Children's Family Division (Payment Section)

Telephone: 045-641-8411

Telephone: 045-641-8411

Fax: 045-641-8412

Return to the previous page

Page ID: 681-552-069

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