About receipt of my number card

After applying for a My Number Card from January to the end of October, Reiwa 5, we will send a notice of recommendation in pink or light blue envelopes to those who have not received the card.
With the integration with your health insurance card, the window may be very crowded as the deadline approaches, so please cooperate with your early reservation and receipt.

Applicant

I need a legal representative companion. Specifically, please see page about receipt of my number card such as person under 15 years of age and adult ward.

You can receive proxy/agent only if there is an unavoidable reason. For more information, please refer to the page on receipt of My Number Card by proxy/agent.

1. Delivery notice (postcard)
2. Notification card (if you have one)
3. Basic Resident Register card (if you have one)
4. Identity Confirmation Documents
5. Original My Number Card (for those who have renewal or re-grant) (*)

　※This is required for receipt at the My Number Card Special Center.

[When the applicant receives it at the counter] Checklist of belongings (PDF: 1,781KB)

Postcards that arrive at your home by mail after applying for a My Number Card. Please fill in the name and Address column on the answer sheet on the back and bring it to the counter.

Even if you do not have a letter of delivery, you can receive it if you have the necessary identification documents. For details, please refer to the following URL.

This is a paper card that informs you of my number. New issuance has been completed on May 25, 2020, and a new personal number notice (A4 size) has been issued. If you have a notification card, we will collect it in exchange for your My Number Card, so please bring it to the counter when you receive it.
If you have lost it, you will need to report the lost property at police department and fill out the lost report when you receive your My Number Card.

It is plastic card which we issued in ward office until the end of December, 2015. There are cards with a photo showing date of birth and Address, and without a photo showing your name only. If you have a Basic Resident Register card, we will collect it in exchange for your My Number Card, so please bring it to the counter when you receive it.
If you have lost it, you will need to report the lost property at police department and fill out the lost report when you receive your My Number Card.

If you have not returned your original My Number Card due to renewal, full column in the postscript column and re-grant by departure, please bring it with you.
Please note that if there is no return, it will be reissued due to loss and a fee will be charged.
In addition, person who cannot return original my number card cannot use my number card special center.

• If you move out of the ward before receiving it, you will need to reapply at the new Address.
• The delivery notice will be sent by mail that does not require forwarding. If you are using the post office transfer serviceFamily Registry Division Registration Section, ward office in your wardPlease contact us.
• We send from ward office in approximately one month of grant letter of advice. If you do not receive the letter of delivery within about one and a half months after the application, please contact us.family register Registration Section, ward office in your wardPlease contact us.

Cards that have not been received for a certain period of time after applying for My Number Card are discarded sequentially. If you wish to issue a My Number Card after disposal, please note that you will need to reapply. For details on how to apply, see About New / Renewal Application for My Number Card.