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About receipt method of my number card

Last update date December 3, 2019

Attention

  1. Because receipt method varies according to wards to live, please be careful.
  2. You apply for my number card, and please receive one that you have not received yet after checking receipt method early. When there is not receipt, application may be necessary some other time.

Flow to receipt

  1. After the card application, postcard arrives from Yokohama-shi
    ※As for the details about receipt reservation of card, please see advance reservations method of receipt.
  2. We fill in postcard which arrived with required items
  3. We receive card

※When we are applied at ward office of ward to live, we mail my number card to Address place. As for the details, please see case to apply for my number card at ward office window.

1.After the card application, postcard arrives from Yokohama-shi

After the application of my number card, postcard (grant notification) which listed receipt method of card from ward office of ward to live arrives.
Reservation of receipt may be necessary beforehand by ward to live. Please confirm whether reservation is necessary for the next table.

Ward office, list of unnecessary ward offices (we change some reservations system from December, 2019) which needs advance reservations of receipt
Reservation required
(please make a receipt reservation beforehand)
Advance reservations are not necessary
(come to ward office Family Registry Division directly)
It requires reservation only when we receive on second fourth Saturday
(※)
Asahi Ward
Kanagawa Ward
Kanazawa Ward
Konan Ward
Kohoku Ward
Seya Ward
Tsurumi Ward
Naka Ward
Minami Ward
Isogo Ward
Sakae Ward
Tsuzuki Ward  
Totsuka Ward
Nishi Ward
Hodogaya Ward
Midori Ward
Aoba Ward
Izumi Ward

※As for the Aoba Ward, Izumi Ward, communication of advance reservations is necessary for ward office Family Registry Division only when we receive on second fourth Saturday. When you receive weekdays, come to ward office Family Registry Division directly.

Advance reservations method of receipt

It is necessary for "reservation required" or the above living in ward of "it requires reservation only when we receive on second fourth Saturday" to have reservation of receipt beforehand.
(weekdays receiving does not need advance reservations in ※ Aoba Ward, Izumi Ward. Come to ward office directly.)

Confirmation method of reservation ID

You tear off the back side seal of postcard, and please confirm reservation ID listed on the left of postcard.

Registration method of reservation

Person who lives in ward of "reservation required"

Please be reserved by Yokohama-shi my number card reservation system (the outside site).
In addition, person wanting telephone reservation, please contact the next exclusive dial.

Dial (free) for exclusive use of Yokohama-shi my number card

Phone number 0120-769-706
Reception hours: From 9:00 a.m. of Monday through Saturday to 5:00 p.m.
(except ※ holiday, holiday, year-end and New Year (12/29-1/3))
When ear cannot use telephone for reasons of the inconvenience, please connect with 045-664-5295 by fax.

Person who lives in Aoba Ward, Izumi Ward

When receiving is hoped for on second fourth Saturday, communication of advance reservations is necessary for the next contact information.
(when you receive weekdays, come to ward office Family Registry Division directly.)

Contact information of Aoba Ward, Izumi Ward Family Registry Division
Aoba Ward045-978-2340
Izumi Ward045-800-2345
Reservation reception desk time limit

Reservation receptionist is until 5:00 p.m. of the next agency preferred date day before.

Card receipt time

Weekday From 8:45 a.m. to 5:00 p.m.
4 second Saturday: From 9:00 a.m. to noon (only in the morning)
※As congestion is expected on 4 second Saturday, we recommend weekday card receipt if possible.

2.We fill in postcard which arrived with required items

Please seal the back side (personal number card grant, electronic certificate issuance notification and inquiry book) of postcard after filling out Address, full name.

We fill in Address, full name on the back of the postcard and display part sealing in red frame.
Entry column of postcard

About setting of password

As we have you set password at window in the case of my number card (personal number card) receipt, we hope that we decide password beforehand.
As for the details, please give me password nitsuiteogo * to set by my number card.

When other than applicant receives card, you confirm this by all means, and come to window out of necessity

Attention: It becomes the principle person to be able to receive my number card. When work is busy and cannot come to ward office for commuting, attending school, I do not hand toward substitution.

In the case of next, I hand card toward legal representative, any proxy/agent.

  1. When card applicant uses under 15 years old, adult guardianship system (in the case of card grant, company of applicant is necessary for this case)
    For details, please give me receipt nitsuiteogo * of my number card by legal representative.
  2. When card applicant cannot come to grant place (ward office) by unavoidable reasons such as disease or physical obstacle (when we are careful, and work cannot come to ward office for the pressure, commuting, attending school, we do not correspond to unavoidable reason)
    For details, please give me receipt nitsuiteogo * of my number card by any proxy/agent.

3.We receive card

Please receive grant of my number card (personal number card) at ward office Family Registry Division window. When you come to ward office, please use public transport as much as possible.
※By the situation of window, you may have to wait. Come with margin at time.

Please be careful

  • By system troubles, we may not issue on the spot.
  • In that case, we put by person-limited receipt mail at home and will mail my number card later. It is not necessary to have the next agency on ward office again.
  • When we perform mail by person-limited receipt mail, staff of ward office acts for input of password to enroll in my number card.
  • In addition, password that I took scraps by cutting or dissolution processing appropriately after having kept with other application documents for a certain period of time. We can change password that we set after the card receipt at home if you can download exclusive application software via the Internet. (we can change at ward office window.)

Belonging

  • Postcard (personal number card grant, electronic certificate issuance notification and inquiry book) which arrived from Yokohama-shi
  • Notice card (only in the one issued my number card to for the first time)
  • Basic Resident Register card (only as for the person receiving grant)
  • Two points of identity verification documents
    With one point of "identity verification document belonging to photograph of the face which public office issued 1" "2 confirm name and address of or one point of document which full name and the date of birth can confirm".

※It is decided to keep identity verification document after copying on my number card grant by the paperwork points that Ministry of Internal Affairs and Communications establishes as the nationwide handling standard. About copying of identity verification document and storage, thank you for your understanding beforehand.

Example of identity verification document
1: Identity verification document with photograph of the face which public office issued 2: Name and address of the person or document which the date of birth can identify as full name

(example): Basic Resident Register card (limited to with photograph), driver's license, driving career certificate (the grant date thing after April 1, 2012),
Residence card, special permanent resident certificate, passport, certificate of the physically disabled, mental patient health welfare notebook, nursing notebook

(example): Health insurance card, medical care certificate, identification of person insured, pension book, employee ID card, student identification card of The Long-term Care Insurance


Combination of identity verification documents example

  • Driver's license + health insurance card
  • Basic Resident Register card (with photograph) + employee ID card
  • Passport + pension books

About identity verification document

Person who has Basic Resident Register card, driver's license, driving career certificate (the grant date thing after April 1, 2012)

When identity verification is possible in information stored in IC tip in driver's licenses in the case of grant of my number card, card grant is possible by having you offer one point of identity verification document. But input of password setting to this case, driver's license beforehand becomes required.
※Driver's license with IC tip is issued after January 4, 2009 (in the case of Kanagawa). Because IC tip is not pounding one where driver's license was acquired before January 4, 2009, please be careful as you are not set about password either.

When you do not have identity verification document with photograph of the face which public office issued

With "postcard (personal number card grant, electronic certificate issuance notification and inquiry book) which arrived from Yokohama-shi" "2 bring name and address of or document which full name and the date of birth can confirm" two points.

  • About identity verification documents
    • Full name, Address is the latest thing, and take thing according with mention in resident certificate.
    • Identity verification documents which expiration date is fixed for take thing in validity.
    • In the case of procedure, identity verification documents copies. Thank you for your understanding beforehand.
  • When you lose notice card and Basic Resident Register card, please report lost article to the police. (at window, we confirm number of report)
  • In addition, please refer to ward office Family Registry Division of ward to live when you have any questions.

Reference about my number system

As for the details, please see reference about my number system.

Inquiry to this page

Dial for exclusive use of Yokohama-shi my number card

Telephone: 0120-769-706

Telephone: 0120-769-706

Fax: 045-664-5295

Civic Affairs Bureau administration of a ward support department Counter Service Division (inquiry about title of this page)

Telephone: 045-671-2176

Telephone: 045-671-2176

Fax: 045-664-5295

E-Mail address sh-madoguchi@city.yokohama.jp

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Page ID: 354-328-780

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