Counter congestion (Family Registry Division, Insurance and Pension Division)

The congestion status, reception number, and call number at the Family Registry Division window can be viewed on PCs, smartphones, mobile phones, etc.
・Family Registry Section window (outside site)
・Certificate issuance window (outside site)
・Resident change notification window (outside site)
・My number grant window (outside site)

※The number of people waiting is the number of people waiting until the reception. You may have to wait further before the procedure is completed, so please come with plenty of time.
※This service is provided by Indicator Light Co., Ltd. based on a service usage contract with Yokohama City. The domain of this service is turn-navi.net. (Consulted in accordance with Article 6, Paragraph 4 of the Yokohama City Internet Receiving Guidelines) (https://translate-en.city.yokohama.lg.jp/city-info/gyosei-kansa/shigoto/ict/kitei/guideline/other-domains.html)

Please refer to the Insurance and Pension Division window congestion status (current reception number and number of people waiting) page (outside site) (outside site) for information on congestion at Insurance and Pension Division.

This service is provided by Replice Co., Ltd. based on a contract with Yokohama City. The domain of this service is neconome.com.
（Consulted in accordance with Article 6, Paragraph 4 of the Yokohama City Internet Delivery Guidelines）