CongeFamily Registry Division,Insurance and Pension Division

The congestion status, reception number, and call number at the Family Registry Division window can be viewed on PCs, smartphones, mobile phones, etc.
・Family Registry Section window (outside site)
・Certificate issuance window (outside site)
・Notification of Change of Residents (outside site)
・My number grant window (outside site)

※The number of people waiting for the reception is the number of people waiting for reception. You may have to wait more before the procedure is completed, so please come with plenty of time.
※This service is provided by Indicator Light Co., Ltd. based on a service usage contract with Yokohama City. The domain of this service is turn-navi.net. (https://translate-en.city.yokohama.lg.jp/city-info/gyosei-kansa/shigoto/ict/kitei/guideline/other-domains.html) (in Japanese).

Please refer to the page (external site) (external site) (external site) of "Insurance and Pension Division window congestion status (current reception number and number of waiting people)" (Insurance and Pension Division) (external site) (external site).

This service is provided by Reprise Co., Ltd. based on a contract with Yokohama City. The domain of this service is neconome.com.
（Consulted in accordance with Article 6, Paragraph 4 of the Yokohama City Internet Receipt and Communication Guidelines）