Congestion (Family Registry Division, Children and Families Support Division, Insurance and Pension Division)

• Family Registry Division window congestion status page (link to outside site) (External Site)

  You can see the congestion status of the Family Registry Division window, the current reception number and congestion forecast calendar on PCs, smartphones, mobile phones, etc.

• The number of people waiting for the reception is the number of people waiting for reception. You may have to wait more before the procedure is completed, so please come with plenty of time.

• This service is provided by Replies Co., Ltd. based on a service usage contract with Yokohama City. The domain of this service is neconome.com. (Consulted in accordance with Article 6, Paragraph 4 of the Yokohama City Internet Receipt and Communication Guidelines)

• Children and Families Support Division congestion status page (link to external site) (External Site)
  You can see the congestion status of the Children and Families Support Division window and the current reception number on PCs, smartphones, mobile phones, etc.

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• The number of people waiting for the reception is the number of people waiting for reception. You may have to wait more before the procedure is completed, so please come with plenty of time.

• This service is provided by Replies Co., Ltd. based on a service usage contract with Yokohama City. The domain of this service is neconome.com.(Consulted in accordance with Article 6, Paragraph 4 of the Yokohama City Internet Receipt and Communication Guidelines)

• Insurance and Pension Division window congestion status page (link to outside site) (External Site)

  You can see the congestion status of the Insurance and Pension Division window and the current reception number on PCs, smartphones, mobile phones, etc.

• The number of people waiting for the reception is the number of people waiting for reception. You may have to wait more before the procedure is completed, so please come with plenty of time.

• This service is provided by Replies Co., Ltd. based on a service usage contract with Yokohama City. The domain of this service is neconome.com. (Consulted in accordance with Article 6, Paragraph 4 of the Yokohama City Internet Receipt and Communication Guidelines)

In order to prevent the spread of the new coronavirus infection, if you are not in a hurry, please refrain from visiting the Agency.
In addition, about procedure such as transference notice or certificate acquisition with moving in ward office Family Registry Division, please refer to method other than the next agency on the following page.

• About procedure such as transference report or certificate acquisition with moving in ward office Family Registry Division
• Certificates such as family register / resident certificate can be obtained at convenience stores, mail, and administrative service corners in addition to the ward office.