Counter congestion (Family Registry Division, Insurance and Pension Division)

From March to May, the Family Registry Division window will be very crowded due to procedures such as changing Address due to moving. If you are not in a hurry, please come to the agency to avoid congestion and ask for your cooperation in alleviating congestion.
If you are moving out of the city or requesting a certificate (such as family register or resident certificate), please consider mailing or online procedures.

• About window congestion forecast calendar of ward office Family Registry Division

This service is provided by Replice Co., Ltd. based on a service agreement with Yokohama City. The domain of this service is neconome.com (consulted in accordance with Article 6, Paragraph 4 of the Yokohama City Internet Receiving Guidelines).

In order to reduce waiting time at the ward office for visitors to the agency and alleviate congestion at the counter, we have introduced a service that allows you to reserve a ticket at the counter on the day before visiting the agency.

• Web ticketing (transfer, transfer, relocation, etc.), Seal Registration, etc.)

This service is provided by Nobutsu Co., Ltd. based on a service agreement with Yokohama City. The domain of this service is yobidashi.jp (consulted in accordance with Article 6, Paragraph 4 of the Yokohama City Internet Receiving Guidelines).