Administrative service corner

The administrative service corner has a limited waiting space.
Regarding certificates, please consider issuing convenience stores, online applications, and mailing requests.

You can use the convenience store delivery service to obtain a copy of resident certificate, a certificate of entry in resident certificate, a certificate of Seal Registration Certificate, family register (all personal matters) certificate, and a copy of the family register tag attached. There are conditions that can be used, so please see the convenience store delivery service page for details.
※You cannot request a tax certificate at the convenience store delivery service.

If you have a My Number card and smartphone, you can use the online application. For more information, please visit the following web page.
　Online application for certificates (family register, resident certificate, etc.)　

family register certificates and ID cards are also available to those who are registered outside the city.

　Application for tax certificate

A copy of resident certificate, family register Certificate, etc.
The destination of the mailing request will be the Yokohama City Mail Request Office.
For details, please see the page of Yokohama City Mail Request Office Center.
※Seal Registration Certificate is not available by mail.
About certification request by mail of tax certificate
The mailing request will be sent to the ward office Tax Division.
For more information, please see the Tax Certificate_Request for Certificates by Mail.

At the administrative service corner at major stations in the city, you can get resident certificate and private seal certificates even outside of office hours, such as Saturday and Sunday.
Depending on the type of Reception hours and the type of certificate, it may not be possible to issue it immediately, so please check the leaflet above before using.
In addition, procedures such as obtaining a certificate other than the "Certificates obtained at the Administrative Service Corner", changing the Address, and submittingfamily register are not allowed.
(Closed on national holidays and national holidays, national holidays, and New Year holidays (from December 29 to January 3 of the following year) are closed.)

Specifically, please refer to each administrative service corner in "list of administrative service corners".

• Sunday, February 11, 2024 <National Foundation Day>
• Monday, February 12, 2024 <Transfer holiday>
• Friday, February 23, 2024 <Emperor's Birthday>
• Wednesday, March 20, 2024 <Spring Equinox Day>
• Monday, April 29, 2024 <Showa Day>
• Friday, May 3, 2024 <Constitution Day>
• Saturday, May 4, 2024 <Green Day>
• Sunday, May 5, 2024 <Children's Day>
• Monday, May 6, 2024 <Transfer holiday>
• Monday, July 15, 2024 <Umi Day>
• Sunday, August 11, 2024 <Mountain Day>
• Monday, August 12, 2024 <Transfer holiday>
• Monday, September 16, 2024 <Respect for the Aged Day>
• Sunday, September 22, 2024 <Autumn Equinox Day>
• Monday, September 23, 2024 <Transfer holiday>
• Monday, October 14, 2024 <Sports Day>
• Sunday, November 3, 2024 <Culture Day>
• Monday, November 4, 2024 <Transfer holiday>
• Saturday, November 23, 2024 <Work Thanksgiving Day>
• From Sunday, December 29, 6 to Friday, January 3, 7 <New Year holidays>
• Monday, January 13, 2025 <Adult's Day>
• Tuesday, February 11, 2025 <National Foundation Day>
• Sunday, February 23, 2025 <Emperor's Birthday>
• Monday, February 24, 2025 <Transfer holiday>
• Thursday, March 20, 2025 <Spring Equinox Day>

Regardless of where you live, you can use any administrative service corner.
For a list of Reception hours and handing over time, please refer to the "Summary" guide leaflet.

• At the Administrative Service Corner, you cannot obtain a certificate other than the following, change the Address, or submit a family register.
• If you cannot confirm your billing qualification outside the ward office Hours, you may not be able to hand it on the spot.
• Depending on the contents of the certificate, we may not be able to handle some of them.
• When requesting a certificate, a photo identification document must be presented to verify the identity of applicant.
  If your identity verification document does not have a photo, such as a National Health Insurance Card, you may be asked to present another identification document or ask questions.
  For more information, please refer to the following link.Identification of identity at the time of notification of change in family register / resident and request for various certificationsPlease refer to the following URL.
• When requested by proxy/agent, a power of attorney is also required (except for Seal Registration Certificate).
  For a sample of power of attorney, please refer to the following certificate pages.

• Copy of resident certificate(300 yen)　※Copy of resident certificate(the Network System for Basic Resident Registers) is not available.
• Certificate of entry in resident certificate(300 yen)
• Seal Registration Certificate(300 yen)　※Please bring your private seal registration card (card).

At all opening hours, you can get a certificate on the spot you receive it.

• family register (certificate of family register) Certificate of Individual Matters (certificate of partial family register)(450 yen)
• Copy of family register's tag(300 yen)
• ID card(300 yen)

At all opening hours, you can get a certificate on the spot you receive it.
In addition, identification cards pertaining to uncomputerized family register cannot be given on the spot outside of the ward office Hours.
(The ward office Hours is Closed: national holidays, other holidays, and New Year's holidays December 29th-January 3rd, Monday-Friday, 8:45-17:00.)

• Municipal tax, prefectural tax tax exemption (tax exemption) certificate(300 yen)
• Tax payment certificate of city tax(300 yen)
• Evaluation certificate (certificate of fixed asset tax register) (for the current year of land and house) (300 yen)

• Please note that the delivery time may be the next opening day depending on Reception hours.
• When requesting a tax certificate in the name of a corporation, seal with the representative seal is required on the application form.
• The certificate of registration of the fixed asset tax book is the taxpayer, the taxpayer's relative of living together (resident certificate Kami same household), the taxpayer, and the heir (a document that can grasp the inheritance relationship such as a registered copy are required.) We will handle it only for your request. (If proxy/agent requests, it will be issued at the ward office. In addition, certificates for assets in the name of a corporation can be handled if there is a representative seal on the application form. )
  In addition, it is necessary to fill in the target lot number (may be different from Address) and house number. Please check the tax statement and real estate registration attached to the tax payment letter of advice before requesting. (Please bring your tax payment letter of advice as much as possible.)
• Property tax exemption certificateIt is not available at the Administrative Service Corner. Please make a request at the ward office.