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I will help you apply for a My Number Card!

At the My Number Card Special Center in four locations in the city and the ward office in your ward, we help you apply for a My Number Card, such as taking a photo of your face.

Last Updated March 21, 2024

What is being done to help with application

You can complete the procedure in a minimum of 10 minutes.

I will check the application form.

If you have a My Number Card application, please bring the application form.
If you do not have an application, we will reissue the application on the spot.

I will help you fill out the application form.

I will help you fill out the My Number Card application form.
If you are applying online using the two-dimensional code in your application form, we will help you enter it.

I'll take a picture of your face.

Take a photo of the face displayed on my number card free of charge.

Belongings

Those who have a My Number Card application form

Please bring your My Number Card Grant Application Form.

Those who do not have a My Number Card application form

Please bring your identity verification documents to reissue the application form.

Example of identity verification documents

  • Car driver's license
  • Passport
  • Basic Resident Register card with photo
  • Residence Card or Special Permanent Resident Certificate
  • Nursing notebook
  • Handbook for the Physically Disabled
  • A license, permit, or qualification certificate issued by a public office with a photo of the person attached

(Notes)

  • If you do not have a photo, such as a health insurance card or pension notebook, we ask you to present multiple identification documents. In addition, I would like to ask you questions.
  • Items with a fixed validity period are limited to those within the validity period.
  • Please note that the notification card proving your My Number will not be an identity verification document.

Location: Reception hours

My Number Card Special Center (available on Saturdays, Sundays, and holidays!)

Regardless of your ward, you can use it at any special center.
Special center Reception hours
Yokohama-sta.-nishiguchi
  • Month, Tue and Friday (excluding holidays)
    • From 11:30 a.m. to 7 p.m.
  • Saturdays, Sundays and public holidays
    • From 9 a.m. to 4:30 p.m.

※Water, Thursday and the third Saturday and Sunday of the next day are closed.

Centerkita
Kamiooka
Futamatagawa

For more information about access to the special center, please see the My Number Card Special Center page. Please note that the Reception hours that assists with the application is different from the opening hours.

Ward Office

Only the ward office of your ward office is available. Please note that you will not be able to apply in other wards.
Ward Office Reception hours
Asahi Ward Office
  • Weekdays: 9:00 to 16:30
  • 2nd 4th Saturday: 9:00-11:30
Izumi Ward Office
  • Weekdays: 9:00-11:30/14:00-16:00
Isogo Ward Office
  • Weekdays: 9:00 to 11:30/14:00-16: 30
  • 2nd 4th Saturday: 9:00-11:30
Kanagawa Ward Office
  • Weekdays: From 9am to 6pm
Kanazawa Ward Office
  • Weekdays: 9:00-11:30/14:00-16:00

Konan Ward Office
(Only for the first time only)

  • Weekdays: 9:00 to 11:30/14:00-16: 30
  • 2nd 4th Saturday: 9:00-11:30
Kohoku Ward Office
  • Weekdays: 9am to 5pm
Sakae Ward Office
  • Weekdays: 9: 00-11: 00/14: 00-16:30
  • 2nd 4th Saturday: 9:00-11:30
Seya Ward Office
  • Weekdays: 8:45-11: 30/13: 30-16: 00
  • 2nd 4th Saturday: 9am to 12pm

Tsuzuki Ward   Office
(Only for the first time only)

  • Weekdays: From 9:00 to 11:00/14:00-16:00

Tsurumi Ward Office
(Only for the first time only)

  • Weekdays: 9:00 to 11:00/14:00-17:00
Totsuka Ward Office
  • Weekdays: 8:45~17:00

Naka Ward Office

  • Weekdays: From 8:45 to 16:45
Nishi Ward Office
  • Weekdays: 9:00-12:00/14:00-16:30
Hodogaya Ward Office
  • Weekdays: 9: 00-11: 00/14: 00-16:30
  • 2nd 4th Saturday: 9:00-11:30
Midori Ward Office
  • Weekdays: 9:00 to 11:30/14:00-16: 30
Minami Ward Office
  • Weekdays: From 9am to 6pm

Aoba Ward Office

Please contact the Aoba Ward Office Family Registry Division Registration Section <045-978-2233>

Precautions

Due to congestion, you may have to wait a long time or refuse use on the day. Thank you for your understanding.

About receipt of my number card

After application, we send grant letter of advice (postcard) from ward office in approximately one month. When grant letter of advice (postcard) arrives, please receive at my number card special center or ward office. For more information, please refer to the page on how to receive My Number Card.

If you receive your My Number Card by mail, the application method will be different.

In order to receive your My Number Card by mail, you need to verify your identity at the time of application, and the application window is also limited. Specifically, please see page of application method when we receive my number card by mail.

For inquiries to this page

Civic Affairs Bureau Contact Service Dept.

Phone: 045-671-2176

Phone: 045-671-2176

Fax: 045-664-5295

Email address: sh-madoguchi@city.yokohama.jp

Return to the previous page

Page ID: 132-215-847

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