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My Number Card Special Page

Those who will apply in the future

Items related to My Number Card

Those who wish to apply in the future

Icon - Helping with your application

Helping with your application

It is being implemented in various parts of the city!

Icon - Special Center

Special center

You can also receive weekday nights and weekends and holidays.

Those who already have it

Icon - PIN change

Change your PIN

Click here for those who have locked it.

Icon - Foreigners

Foreign nationals

Changes in expiration dates, registration of common names, etc.

Items related to digital certificates

Icon - Change the PIN of the digital certificate

Change your PIN

You can also change it at a convenience store! (Conditions are available)

Others

What I can do with my number card

You can now apply for a passport renewal online.

From Monday, March 27, 2023, you can now apply for renewal applications such as when your passport is less than one year, you can apply online from your smartphone or PC. For more information, see the Government Public Relations Online "Passports can be renewed on smartphones. Online application will start on March 27, 2023! Please refer to the following page.

Service equipped with digital certificates for smartphones (available only compatible Android devices)

For those who have a My Number Card, a smartphone app download service (with a card function) with the same function as My Number Card (digital certificate for signature and user certification) will be launched in 2023 It started on May 11th. (Digital Agency Public Relations Flyer (PDF: 582KB)
For more information, please see the Digital Agency web page (outside site).
In addition, the following two procedures are required to start using the digital certificate for smartphones.

  1. Application for use of digital certificates for smartphones (outside site)
  2. Smartphone use registration (outside site)

For details, please refer to the minor portal operation manual (outside site).
 
For inquiries about the procedure, please contact the My Number Comprehensive Toll Free Number (outside site) (Please select 0120-95-0178 voice guidance "4th").

Safety of My Number Card

Introducing the My Number System and various safety measures for My Number Card.

For more information, please see "Safety of My Number Card".

Notice

Beware of scams that take advantage of minor points

Beware of suspicious calls and emails. Government officials do not ask for credit card information. Specifically, please see page (outside site) of Ministry of Internal Affairs and Communications.

Reference Information

Related links

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For inquiries to this page

Civic Affairs Bureau Contact Service Dept.

Phone: 045-671-2176

Phone: 045-671-2176

Fax: 045-664-5295

Email address: sh-madoguchi@city.yokohama.jp

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Page ID: 442-255-827

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