About guidance of my number card for visually impaired, hearing impaired

There are "My Number Tsuuchi" and Braille on the back of the envelope where the My Number Notification Card was delivered.
In addition, a two-dimensional code for voice guidance is printed at the bottom of the form of the Notification Card and My Number Card Grant Application Form, and when reading with a dedicated application, the explanation of my number (12 digits) and the outline of the notification card and my number card Will be played.

There is a signature field on the application form for granting My Number Card, but it will be replaced by a signature in Braille, seal or caregiver's handwriting and seal.
In addition, the same applies to signature column of "grant letter of advice and answer book" which arrives from ward office after application.

In Yokohama-shi, we make Braille sticker to attach to card case so that notice card or my number card can be distinguished from other cards. If you wish, please contact your ward office, Family Registry Division Registration Section.

My Number Comprehensive Toll Free Number (Phone number: 0120-95-0178) is installed at the national organization. For information on loss or theft of My Number System, Minor Portal, Minor Points, and My Number Card, please contact the General Toll Free Number. Specifically, please see homepage (outside site) of local public entity information system mechanism.
For inquiries such as receiving your My Number Card, please call the Dial (Phone number: 0120-321-590).

Large print public relations magazines, Braille, and audio data are created in the country. For details, please see the website (outside site) of the Digital Agency.

There is a system to dispatch sign language interpreters for those living in Yokohama City. For details, please refer to the dispatch system for sign language interpreters (outside site).

We are creating videos that utilize sign language in the country. For details, please see the website (outside site) of the Digital Agency.

An inquiry fax has been set up at the national organization regarding the My Number system exclusively for the hearing impaired. Specifically, please see homepage of local public entity information system mechanism (outside site). Please send inquiries such as receipt of my number card to Yokohama-shi my number card dial (FAX number: 045-350-8484).