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About my face authentication My Number Card

Last update date April 11, 2024

Overview

What is my face authentication My Number Card?

In order to reduce the burden on those who are worried about setting and managing the PIN, there is no need to set a PIN, and the identity verification method when using the digital certificate for user certification of My Number Card is limited to face authentication or visual inspection It is my number card.
"Face authentication" is written on the face of the card, but the appearance and expiration date of the other cards are not different from the card with a PIN set.

Card function

Available services

  • Use as identification documents based on information such as face photo, name and Address
  • Use as a health insurance card

※Pre-registration is required to use it as a health insurance card. After setting facial recognition, please apply from a card reader with face recognition installed at a medical institution or pharmacy.

Services not available

  • Minor portal
  • Delivery of various certificates at convenience stores
  • Other online procedures, including e-Tax
  • Services that require you to enter your PIN

Application and Setting Method

Settings at the time of card receipt

Please prepare the required documents at the time of receipt and request it at the counter. For details on the receipt procedure, please refer to Receiving My Number Card.
If you receive the proxy/agent delegated by the applicant, please indicate or select the delivery notice (postcard) that you will not set a PIN.

Settings after receipt

Applications for switching to a face authentication card can be accepted at the ward office Family Registry Division. Please prepare your My Number Card and come to the counter.

Procedures by proxy/agent

If you are going to apply for proxy/agent, you will need the documents shown in the following table.

required documents at the time of procedures by proxy/agent
The person who does the procedurerequired documents

legal representative
(Under 15 years old or adult ward)

  • Two identification documents from legal representative (one point is limited to a photo issued by a public office)
  • family register, Certificate of Registration, etc.
  • Personal My Number Card

Voluntary proxy/agent

  • Two identification documents from proxy/agent (one point is limited to a photo issued by a public office)
  • Power of Attorney (*)
  • Personal My Number Card

※A power of attorney form is available on the back of the application form. Please fill in the required items and Power of Attorney on the application form and submit it to the counter in advance.
[Notes]
The digital certificate for signature mounted on My Number Card will be revoked upon application for changeover.

Documents proving the authority of legal representative

※legal representative (adult guardian) of adult ward, please bring adult guardianship registration certificate.

registration form

How to switch from a face authentication card to a card with a PIN set

Procedures for switching to a card with a PIN set can be accepted at the ward office Family Registry Division. As you set (or reset) password of my number card, please come to window after preparing my number card.

Procedures by proxy/agent

If you are going to apply for proxy/agent, you will need the documents shown in the following table.

required documents at the time of procedures by proxy/agent
The person who does the procedurerequired documents

legal representative
(Under 15 years old or adult ward)

Voluntary proxy/agent
※Procedure at a later date

  • proxy/agent's identity verification documents
  • Personal My Number Card

If the proxy/agent does the procedure instead, the procedure will be based on the document inquiry method (proced later). It takes a few days to complete the procedure, so please allow yourself to complete the procedure.

  1. After the procedure by proxy/agent, the ward office will mail an inquiry and response form to confirm your PIN.
  2. Please fill in the signature, PIN, etc. in the response column and delegation fields of the inquiry form.
  3. Please delegate to any proxy/agent to submit your My Number Card, Inquiry Form and Power of Attorney to the ward office. (proxy/agent needs to present identification documents with a face photo issued by public office.)
  4. Set a new PIN at the ward office and return it to proxy/agent.

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For inquiries to this page

Dial for exclusive use of Yokohama City My Number Card

Phone: 0120-321-590

Phone: 0120-321-590

Fax: 045-350-8484

Civic Affairs Bureau Contact Service Dept.

Phone: 045-671-2176

Phone: 045-671-2176

Fax: 045-664-5295

Email address: sh-madoguchi@city.yokohama.jp

Return to the previous page

Page ID: 463-263-874

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