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Safety of My Number Card

"Is my number card safe?" I would like to explain what you think about.

Last Updated March 15, 2024

1 If another person sees my number (personal number)

Others cannot proceed with your My Number.

In the procedure using My Number, it is difficult to abuse because identification documents with a photo of your face are required.

Even if you know your My Number, you cannot check your personal information.

  • The scope of use of My Number and collection and storage are strictly restricted by law.
  • Since it is not a system to centrally manage personal information, information will not be leaked in a potato style.

2 Will my information be monitored with my number?

The My Number system is not a system that centrally manages all information.

The My Number system is not a mechanism (unified management) that collects and manages your information in one place. In managing information, we have adopted a system called "distributed management" in which personal information previously managed by each organization is continuously managed by that organization, and the necessary information is exchanged only when necessary. We do not create a specific common database, so there is no leakage of information from such places.

3 Loss or theft of My Number Card

Even if you lose your My Number card, others cannot misuse it.

Even if it is lost or stolen, a third party cannot impersonate because it has a photo. In addition, the My Number Card is specially processed, such as engraving characters with a laser and applying complex pattern, making it difficult to counterfeit the face of the card.

The IC chip does not contain information with high privacy.

The IC chip on My Number Card does not contain highly privacy-friendly information such as tax, pension, medical examination results or medicine information.

If you try to read information illegally, the IC chip will be broken.

The 4-digit password required for reading the IC chip will be locked if you make a mistake more than a certain number of times, and you will not be able to unlock unless you complete the procedure. In addition, if you try to read information illegally, the IC chip is automatically broken, ensuring high security.

Temporary suspension of use of My Number Card is accepted 24 hours a day, 365 days a year.

If you lose your card, you can use the card temporarily by connecting to the "My Number Comprehensive Toll Free Number (0120-95-0178)" by telephone. Foreign languages are also supported (English, Chinese, Korean, Spanish, Portuguese).
My Number Comprehensive Toll Free Number: 0120-95-0178 (Please select voice guidance number 2)

Summary

My number card is safe.

  • I can't spoof.

Face-to-face abuse is difficult because it contains a face photo.

  • It is difficult to misuse even if you see My Number

In order to use My Number, misuse is difficult because there is a confirmation with a personal identification document with a photo of the face.

  • Regarding IC chips, personal information with high privacy is not included.

Information on taxes, pension, medical examination results and medicine is not recorded.

  • My Number is not used for online use.

An electronic certificate that has been authenticated with a PIN is used.

Thorough security measures

  • If the card is lost or stolen, it can be temporarily suspended 24 hours a day, 365 days a year.
  • Set a password for each application to be used, and if it is different for a certain number of times, the function will be locked.
  • A mechanism that breaks the IC chip when attempting to read information illegally

※Specifically, please see "safety of my number card (outside site)".

5 Related Sites

Inquiries to this page

Service Section, Civic Affairs Bureau Service Department

Telephone: 045-671-2176

Telephone: 045-671-2176

Fax: 045-664-5295

Email address: sh-madoguchi@city.yokohama.lg.jp

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Page ID: 801-114-170

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