About mail request of family register certification from abroad

EMS (International Speed Mail) rates have been revised since June 1, 2022. Please be sure to check the Japan Post web page for the shipping fee when returning.

Rates for EMS and International Package Prices (Japan Post Web Page) (external site)

In some countries and regions, the delivery of international mail from Japan may be delayed or acceptance may be suspended. Depending on the country / region, it may not be possible to send the certificate by the specified method, so be sure to check the Japan Post web page when making a request.
　　Whether or not to send by country or region (Japan Post Web Page) (external site)
　　Important Notice on International Mail (Japan Post Web Page) (external site) (external site)
　　　

Yokohama City Mail Request Office (We handle mail requests for all wards of Yokohama City in a lump)
When mailing, please send it by an appropriate method such as registered mail or insurance.

〒231-8307 1-1-1 Sakuragicho, Naka-ku, Yokohama-shi Mail Request Office

• Invoice
  • (For mailing) family register Certification Invoice (from outside Japan) (PDF: 1,551KB)
  • Please provide an e-mail address that can be reached on the invoice. (Because it may be difficult to make a direct call due to time difference.)
  • Please write your current address in the language and English notation of your country.
  • Please do not use pencils or other pencils that can erase characters when filling in.
  • If you are unable to print the invoice, please write the same contents on stationery.
• A copy of the identity verification document with Address
  Driver's license with your current address overseas, rental contract for housing, utility bill receipt, etc.
  • A copy of the face with your name and a copy of the side with Address are required.
  • I can't find Address on my passport, so please send me other documents.
• Reply envelope
  • For the reply destination Address, please fill in the Address listed in "Copy of Identity Verification Documents with Address" above. (It cannot be returned outside of Address.)
  • Please fill in the reply Address in English.
  • If you would like to receive a reply by EMS (International Speed Mail), please indicate so on the invoice and send the fee and postage plus 51 yen for the special envelope. We will prepare an EMS (International Speed Mail) envelopes, so there is no need to enclose a reply envelope.
  • Since family register certification is a document that corresponds to a letter, shipment is limited to postal services that can send letters.
• Certificate fee and postage for return
  • Please send us the fee for the required number of copies, such as certificate of family register and the shipping fee for returning it.
  • Please send us the fee and postage in one of the following ways.
    1. Method of enclosing the invoice, etc. (if the person sends the fee and shipping fee from abroad)
       • The method of sending cash by international mail varies depending on the country of origin, so please check with the post office in your country and send it by an appropriate method such as registered mail or insurance.
       • Please prepare Japanese yen to pay in cash.
    2. A method for sending only fees and shipping costs separately from the proxy/agent in Japan.
       • Please send the required certificate fee for the required number of copies and the international postage for return by registered mail or fixed-amount exchange / ordinary exchange. In addition, we ask for your cooperation so that you do not change.
       • Please includeproxy/agent's name and Phone number.
  • Fees cannot be paid by bank transfer or international reply stamp tickets.
  • International Postal Money Order ended as of March 27, 2020.
  • Please note that the change will be returned with a Japanese stamp.

※Documents confirming authority (other than those listed in the name column of the family register to request)

If you cannot confirm your relatives only in family register in Yokohama City, you will need a copy of family register, etc. of other municipalities where you can confirm your kinship. In addition, when a third party makes a request, a document that can confirm the authority of the request is required. For more information, please contact the Yokohama City Mail Request Office.

Please hand your own signature or sealed power of attorney to proxy/agent.
However, a power of attorney is not required when requesting a person (spouse, etc.), direct ancestry (parents, etc.), direct ancestors (children, etc.) listed on the same family register.
For details on how to request, please refer to the page on how to apply for each certificate.

• You need a copy of your identity verification document with Address from proxy/agent.
• proxy/agent,Address.