Wide-area delivery of copies of resident certificate

Utilizing the Network System for Basic Resident Registers, resident certificate claims can be made at any municipality in Japan. By presenting a certificate with a face photo issued by a public office such as my number card, resident registry card or driver's license, passport, etc. at the municipal office, you can receive a copy of the person or household's resident certificate.

Limited to the person or a member of the same household listed in resident certificate.

The municipal office where you wish to grant
In Yokohama City, it will be handled only by each ward office. It is not available at the Administrative Service Corner.

Weekdays: 8:45 a.m. to 5:00 p.m.
※Saturdays, Sundays and public holidays are not allowed.

The person or the same household member listed on the resident certificate submits the application to the municipal office where you wish to issue it, and the My Number Card of the person who actually went to the counter, the resident registry card with photo (PIN) Is required) or a certificate with a photo issued by a public office such as a driver's license or passport.
※Please note that if the contents of the presented certificate does not match the contents of the identity verification information (the contents of resident certificate in Address municipalities), it cannot be issued.

The grant fee varies depending on the municipality where the grant is received.
If you issue a copy of the resident certificate issued in Yokohama City, it will be 300 yen per copy, just like a normal copy of resident certificate.

• Wide-area grant may not be possible due to a system failure of the other municipalities.
• Your home address or name of the first person will not be listed on the resident certificate.
• If you have forgotten your My Number Card or Juki Card PIN, or if you cannot enter your My Number Card or your 4-digit PIN for your My Number Card or Juki Card at the place of delivery, IC chip Please note that you will not be able to read the information in the chip, so you will need to apply for unlocking at the municipal office where you live, and you may not be able to receive a wide-area grant.