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Q

I lost my pension notebook. I don't remember the basic pension number. Could you tell me on the phone?

Last Updated May 26, 2023

National Pension Plan (Kokumin Nenkin)
A

The basic pension number is not answered by telephone. In addition, if you wish to recur due to loss of the annual cash book, etc., a basic annual cash number notice will be issued by the Japan Bank from April 1, 2022 instead of the annual cash book.
If you are the first national pension insured or voluntary insured and wish to recur, please apply for a recurrence at the annual pension office, which has jurisdiction over the Address area.

If you are an Atsushi Senior Citizen's Insurance insured person, please go to the annual office in charge of your employer or your employer's location, and if you are a National Pension No. 3 insured person, please go to the annual office in charge of your spouse's location.

Contact information

Inquiries to this page

Health and Social Welfare Bureau Insurance and Pension Division

Telephone: 045-671-2418

Telephone: 045-671-2418

Fax: 045-664-0403

Email address: kf-hokennenkin@city.yokohama.jp

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Page ID: 645-240-929

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