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- Lifestyle and procedures
- family register Tax and Insurance
- Notification and certification (family register, resident certificate, etc.)
- family register, resident certificate Seal Registration My Number Card
- Issuance of certificates such as family register, resident certificate and Seal Registration
- Certificate of Absence
- Request a Certificate of Absence by mail
Here's the text.
Request a Certificate of Absence by mail
This is the procedure for obtaining a certificate of non-resident certificate by mail. It will take about 10 days to hand it over. The certificate of absence is a family register in permanent domicile of the certificate as of the date of certification.
Last Updated January 24, 2024
- A person who can claim
- Items to be mailed
- Mail address (Yokohama City Mail Request Office)
- Number of days until receipt
- Other billing methods
A person who can claim
Anyone can claim it. ※You can also make a request at the counter.
Items to be mailed
1. Invoice (for mailing)
We can download from Yokohama-shi electronic application, report service (outside site).
Precautions
- The billing address on the invoice should be "To Director General of the relevant ward".
- Please do not use pencils or other pencils that can erase characters when filling in.
- Please be sure to fill in the Phone number which can be reached during the day. (Please note that if you are unable to make inquiries regarding documents or billing details without filling in Phone number, we may return it.)
2. Fees
300 yen per copy
Please send it by fixed amount small money order, ordinary exchange (Japan Post Bank / Post Office savings counter) or cash (registered cash).
Precautions
- Please send the same amount as the fee for fixed-amount small exchange and ordinary exchange so that you do not get change.
- Please send the "Designated Recipient" column of the fixed amount small exchange / ordinary exchange as blank.
- The validity period of fixed-amount exchange and ordinary exchange is six months from the date of issue. Please send us the remaining validity period of about one week.
- Fees may be exempted according to laws and regulations, for example, when submitting to the pension office to receive pension. For more information.Fees for family register and resident certificate CertificatesPlease refer to the following page.
3. Reply envelope
Please fill in the reply destination Address and attach a stamp.
Shipping costs
When creating a reply envelope, please pay attention to the amount of the stamp. If the fee is insufficient, it will be returned by "payee of the underpaid fee recipient".
Basic charge
- Up to 25g of standard mail 84 yen
- Up to 50g of standard mail, 94 yen
Optional services such as express delivery and simple registered mail
If you wish to use postal services such as express delivery or simple registered mail, a separate fee will be charged. We will return it with the returned envelope sent, so please attach the necessary stamp. For details on rates, please check the website of Japan Post Co., Ltd. (external site).
Postal services that cannot be used
Certificates such as family register Certificate and copies of resident certificate are documents corresponding to letters (Guidelines for Ministry of Internal Affairs and Communications (outside site)). Japan Post's Yu-Pack, Yu-Mail, Yu-Packet, and Click Post are not available. Please note that if you specify these services for your reply, you will be asked to send you a reply envelope with a new stamp.
Claims from abroad
If you would like to receive a reply by International Speed Mail (EMS), please indicate so on your invoice. In that case, the Yokohama City Mail Request Office will prepare an envelope for International Speed Mail (EMS), so please send the amount of 51 yen added to the fee and postage plus 51 yen for the dedicated envelope fee. (It is not necessary to enclose a reply envelope.)
For more information, please refer to the mailing request for family register certification from overseas.
Mail address (Yokohama City Mail Request Office)
〒231-8307
1-1-56, Sakuragicho, Naka-ku, Yokohama-shi
Yokohama City Mail Request Office
Number of days until receipt
- Requests by mail will take the total number of days of processing and round-trip mail delivery days.
- It is usually expected to take about 10 days from the time of posting the certificate, but it may take more days depending on factors such as postal circumstances and holidays, so please request in advance.
- If you are in a hurry, please consider using express mail when sending or returning documents.
- If you apply for more than one certificate at a time, or if you have any questions about the documents or billing details and need to be confirmed, it will take a few days to create the certificate. Please note that it will take more days to return than usual.
Other billing methods
For inquiries to this page
Yokohama City Mail Request Office Center (we handle certificates of all wards in a lump)
Phone: 045-222-4900
Phone: 045-222-4900
Fax: 045-222-4916
Email address: sh-yusocenter@ml.city.yokohama.jp
Page ID: 279-411-893