Request an identification card by mail

A power of attorney is not required if the spouse, parent, grandparent, child, or grandchild is requested by the person and makes a request. In this case, please indicate on the invoice that you have been requested by yourself.

A power of attorney is required if proxy/agent requests an identification card for a person in permanent domicile.

If a corporation requests an ID card on your behalf by mail, please refer to the following "What you mail (if a corporation represents)" below.

• If you have a My Number Card, please.Online applicationYou can use it.
• Counter billingYou can also do it.

We can download from Yokohama-shi electronic application, report service (outside site).

• The billing address on the invoice should be "To Director General of the relevant ward".
• Please do not use pencils or other pencils that can erase characters when filling in.
• Please be sure to fill in the Phone number which can be reached during the day. (Please note that if you are unable to make inquiries regarding documents or billing details without filling in Phone number, we may return it.)

• Driver's license
• My Number Card (Personal Number Card) or Basic Resident Register Card with Photo
• Residence Card or Special Permanent Resident Certificate
• Health insurance card

• A copy of the face with your name and a copy of the side with Address are required.
• When sending a copy of your health insurance card, please send the insurer number and the insured symbol / number so that they cannot be seen by black paint.
• When you send a copy of your My Number Card (Personal Number Card), please send only the front side (with photo).
• Passports (passports) cannot be used because Address cannot be confirmed.

• Please make it by referring to the sample.
• Sample of Power of Attorney (PDF: 145KB)

A power of attorney is not required if the spouse, parent, grandparent, child, or grandchild is requested by the person and makes a request. In this case, please indicate on the invoice that you have been requested by yourself.

300 yen per copy
Please send it by fixed amount small money order, ordinary exchange (Japan Post Bank / Post Office savings counter) or cash (registered cash).

• Please send the same amount as the fee for fixed-amount small exchange and ordinary exchange so that you do not get change.
• Please send the "Designated Recipient" column of the fixed amount small exchange / ordinary exchange as blank.
• The validity period of fixed-amount exchange and ordinary exchange is six months from the date of issue. Please send us the remaining validity period of about one week.
• Fees may be exempted according to laws and regulations, for example, when submitting to the pension office to receive pension. For more information.Fees for family register and resident certificate CertificatesPlease refer to the following page.

Please fill in the reply destination Address ("2. Address described in "2. Copy of identity verification document with Address") and attach a stamp.
The certificate will be returned to the claimant's Address (where resident certificate is located). If you would like another return address, please check with the Yokohama City Mail Request Office in advance.

When creating a reply envelope, please pay attention to the amount of the stamp. If the fee is insufficient, it will be returned by "payee of the underpaid fee recipient".

• Up to 25g of standard mail 84 yen
• Up to 50g of standard mail, 94 yen

If you wish to use postal services such as express delivery or simple registered mail, a separate fee will be charged. We will return it with the returned envelope sent, so please attach the necessary stamp. For details on rates, please check the website of Japan Post Co., Ltd. (external site).

Certificates such as family register Certificate and copies of resident certificate are documents corresponding to letters (Guidelines for Ministry of Internal Affairs and Communications (outside site)). Japan Post's Yu-Pack, Yu-Mail, Yu-Packet, and Click Post are not available. Please note that if you specify these services for your reply, you will be asked to send you a reply envelope with a new stamp.

If you would like to receive a reply by International Speed Mail (EMS), please indicate so on your invoice. In that case, the Yokohama City Mail Request Office will prepare an envelope for International Speed Mail (EMS), so please send the amount of 51 yen added to the fee and postage plus 51 yen for the dedicated envelope fee. (It is not necessary to enclose a reply envelope.)
For more information, please refer to the mailing request for family register certification from overseas.

We can download from Yokohama-shi electronic application, report service (outside site).

• Name, location, position and name of representative　
• Address, contact Phone number
• If the person in charge of the claim is other than the representative, the name of the person in charge and Address
• Address, name of the person who needs it (in the case of family registerpermanent domicile and the name of the person who needs it, the first person)
• Reason for billing, purpose of use (specifically)

• The billing address on the invoice should be "To Director General of the relevant ward".
• Please do not use pencils or other pencils that can erase characters when filling in.
• Please be sure to fill in the Phone number which can be reached during the day. (Please note that if you are unable to make inquiries regarding documents or billing details without filling in Phone number, we may return it.)

Please enclose either "Power of Attorney" or "Documents proving that you are legal representative".

• The client has filled out and sealed all required items. (Principle printed by required items in advance and signed by the client is also acceptable.)
• Sample of Power of Attorney (PDF: 145KB)

Documents that can confirm the entry of adult guardianship, such as an adult guardianship entry certificate (original within three months from issuance)

If you are requesting a refund of the original "Power of Attorney" or "Documents certifying that you are legal representative", please attach a copy stating that it is not different from the original.

Proof of entry to the representative (in the case of a request in family register, the original within three months of issuance)

• A copy of the employee ID card with the company name, a power of attorney created by the representative, or a certificate of enrollment, etc.
• When requesting family register, a proof of the representative entry (original within three months from issuance) is required.

If you wish to return the original "Proof of Representative Items", please attach a copy stating that it is not different from the original.

• Driver's license
• My Number Card (Personal Number Card) or Basic Resident Register Card with Photo
• Residence Card or Special Permanent Resident Certificate
• Health insurance card

• A copy of the face with your name and a copy of the side with Address are required.
• When sending a copy of your health insurance card, please send the insurer number and the insured symbol / number so that they cannot be seen by black paint.
• When you send a copy of your My Number Card (Personal Number Card), please send only the front side (with photo).
• Passports (passports) cannot be used because Address cannot be confirmed.

Please enclose one of the following items:

• A copy of the employee ID card with the location of the head office, branch, or office (destination) of the corporation
• List of offices with the destination Address
• Brochure with the destination Address
• Registered copy of the registry and certificate of entry items
• Screen printing of a list of offices listed on the website
• Permits issued by public offices

300 yen per copy
Please send it by fixed amount small money order, ordinary exchange (Japan Post Bank / Post Office savings counter) or cash (registered cash).

Please fill in the reply destination Address and attach a stamp.
The certificate will be returned to the claimant's Address (where resident certificate is located). If you would like another return address, please check with the Yokohama City Mail Request Office in advance.

When creating a reply envelope, please pay attention to the amount of the stamp. If the fee is insufficient, it will be returned by "payee of the underpaid fee recipient".

Up to 25g of standard mail 84 yen Up to 50g Standard mail

If you wish to use postal services such as express delivery or simple registered mail, a separate fee will be charged. We will return it with the returned envelope sent, so please attach the necessary stamp. For details on rates, please check the website of Japan Post Co., Ltd. (external site).

Certificates such as family register Certificate and copies of resident certificate are documents corresponding to letters (Guidelines for Ministry of Internal Affairs and Communications (outside site)). Japan Post's Yu-Pack, Yu-Mail, Yu-Packet, and Click Post are not available. Please note that if you specify these services for your reply, you will be asked to send you a reply envelope with a new stamp.

If you would like to receive a reply by International Speed Mail (EMS), please indicate so on your invoice. In that case, the Yokohama City Mail Request Office will prepare an envelope for International Speed Mail (EMS), so please send the amount of 51 yen added to the fee and postage plus 51 yen for the dedicated envelope fee. (It is not necessary to enclose a reply envelope.) For more information, please refer to the mailing request for family register certification from overseas.

〒231-8307
1-1-56, Sakuragicho, Naka-ku, Yokohama-shi
Yokohama City Mail Request Office

• Requests by mail will take the total number of days of processing and round-trip mail delivery days.
• It is usually expected to take about 10 days from the time of posting the certificate, but it may take more days depending on factors such as postal circumstances and holidays, so please request in advance.
• If you are in a hurry, please consider using express mail when sending or returning documents.
• If you apply for more than one certificate at a time, or if you have any questions about the documents or billing details and need to be confirmed, it will take a few days to create the certificate. Please note that it will take more days to return than usual.