Request a copy of resident certificate and a certificate of entry in resident certificate

• The person himself / herself
• The person and the same household employee
• Optional proxy/agent (a person who has a "power of attorney" from the person or the same household)
• legal representative (such as a parent or guardian who is legally required to represent proxy)

• Even though Address has the same Address, those who have different households need a power of attorney.
• resident certificate's vote is limited to the individual.
• Anyone who has a good reason to use a copy of resident certificate (a request by a third party)Third party billing pagePlease take a look at it.
• If you have a My Number Card, please.Convenience store deliveryHaOnline applicationYou can use it.
• Counter billingYou can also do it.

We can download from Yokohama-shi electronic application, report service (outside site).

• Name of claimant: Address
• Name, Address, Date of Birth

• You need your signature or name and seal. If you do not have a signature, be sure to seal it.
• Please do not use pencils or other writing instruments that can erase characters.
• Please be sure to fill in the Phone number which can be reached during the day. (We may contact you if you have any questions about documents or billing details. Please note that if you cannot make an inquiry without Phone number entry, we may return it. )

• Driver's license
• My Number Card (Personal Number Card) or Basic Resident Register Card with Photo
• Residence Card or Special Permanent Resident Certificate
• Health insurance card

• A copy of the face with your name and a copy of the side with Address are required.
• When sending a copy of your health insurance card, please send the insurer number and the insured symbol / number so that they cannot be seen by black paint.
• When you send a copy of your My Number Card (Personal Number Card), please send only the front side (with photo).
• Passports (passports) cannot be used because Address cannot be confirmed.

• In the case of voluntary proxy/agent, a power of attorney is required in addition to 1.2. Please make it by referring to the sample.
• Sample of Power of Attorney (PDF: 136KB)

• If you and your same household, you do not need a power of attorney.
• A copy of the resident certificate with the resident certificate Code cannot be issued to proxy/agent. I'll send it to your Address.
• A copy of resident certificate with My Number cannot be issued to legal representative under the age of 15 and to proxy/agent other than adult guardian. I'll send it to your Address.

In the case of legal representative, in addition to 1.2, family register certification and a certificate of adult guardianship registration are required.

When certifying in the form specified by the company or school, please fill out the designated form in advance and bring it.

If there is no designated paper, it will be issued in the style of Yokohama City. ※In Motoichi style, permanent domicile is displayed only for the prefecture name.

300 yen per copy
Please send it by fixed-amount exchange, ordinary exchange, or registered mail.

• Fees may be exempted according to laws and regulations, for example, when submitting to the pension office to receive pension. For more information.Fees for family register and resident certificate CertificatesPlease refer to the following page.
• Please send the same amount as the fee for fixed-amount small exchange and ordinary exchange so that you do not get change.
• Please send the "Designated Recipient" column of the fixed amount small exchange / ordinary exchange as blank.
• The validity period of fixed-amount exchange and ordinary exchange is six months from the date of issue. Please send us the remaining validity period of about one week.
• Certificates (copy of resident certificate, etc.) required for the financing system related to COVID-19 infection will be reduced.Reduction and exemption (free) of the issuance fee for certificates (copy of resident certificate, etc.) necessary for the loan system for COVID-19 infectionPlease check it out.

Please fill in the reply destination Address ("2. Address described in "2. Copy of identity verification document with Address") and attach a stamp.
The certificate will be returned to the claimant's Address (where resident certificate is located). If you would like another return address, please check with the Yokohama City Mail Request Office in advance.

When creating a reply envelope, please pay attention to the amount of the stamp. If the fee is insufficient, it will be returned by "payee of the underpaid fee recipient".

• Up to 25g of standard mail 84 yen
• Up to 50g of standard mail, 94 yen

If you wish to use postal services such as express delivery or simple registered mail, a separate fee will be charged. We will return it with the returned envelope sent, so please attach the necessary stamp. For details on rates, please check the website of Japan Post Co., Ltd. (external site).

Certificates such as family register Certificate and copies of resident certificate are documents corresponding to letters (Guidelines for Ministry of Internal Affairs and Communications (outside site)). Therefore, Japan Post's Yu-Pack, Yu-Mail, Yu-Packet, and Click Post are not available. Please note that if you specify these services for your reply, you will be asked to send you a reply envelope with a new stamp.

If you would like to receive a reply by International Speed Mail (EMS), please indicate so on your invoice. In that case, we will prepare an envelope for International Speed Mail (EMS), so please send the fee and postage plus 51 yen for the special envelope fee and postage. (It is not necessary to enclose a reply envelope.)
For more information, please refer to the mailing request for family register certification from overseas.

〒231-8307
1-1-56, Sakuragicho, Naka-ku, Yokohama-shi
Yokohama City Mail Request Office

• Requests by mail will take the total number of days of processing and round-trip mail delivery days.
• It is usually expected to take about 10 days from the time of posting the certificate, but it may take more days depending on factors such as postal circumstances and holidays, so please request in advance.
• If you are in a hurry, please consider using express mail when sending or returning documents.
• If you apply for more than one certificate at a time, or if you have any questions about the documents or billing details and need to be confirmed, it will take a few days to create the certificate. Please note that it will take more days to return than usual.