[Early finished] Eco Hama (Yokohama Eco Home Appliance Support Campaign)

• November 6, 2024 [Important Notice]
• 　　　　　　　　　　Eco Hama's second phase ended early on Tuesday, November 5th. Thank you very much for your application.
• 　　　　　　　　　　Please refer to the “Notice” column on the campaign site (outside site) for the estimated return time.
• November 5, 2024 [Important Notice]
• 　　　　　　　　　　Eco Hama 2nd will end early on Tuesday, November 5th, to reach the budget limit.
• 　　　　　　　　　　Please note that you will not be able to apply for return after Wednesday, November 6 tomorrow.
• 　　　　　　　　　　For detailsCampaign site (outside site)Please refer to the "Information" section.
• October 28, 2024 New store registration application was completed at 10:00 am on Monday, October 28, 2024.
• 　　　　　　　　　　Thank you very much for your participation.
• October 18, 2024 [Important Notice]
• 　　　　　　　　　　Request to resolve any deficiencies in your application
• 　　　　　　　　　　If the contents of the application are incomplete, the Secretariat (045-900-4830*) will send SMS (Short Message Service) to the mobile phone number at the time of application.
• 　　　　　　　　　　Or we will contact you by phone, so please take necessary measures such as resubmitting documents.
• 　　　　　　　　　　If you are unable to contact us for a certain period of time and the incompleteness of the application is not resolved, we will invalidate the application based on the campaign rules.
• 　　　　　　　　　　Thank you very much for your attention.
• 　　　　　　　　　　※SoftBank will be sent from "247001" or "242309".
• Since the launch of the campaign on September 5, 2024, we have received a large number of applications, so it takes time from the completion of the application to the return.
• 　　　　　　　　　 (If there are no deficiencies, about one to one and a half months)
• 　　　　　　　　　 I'm sorry to keep you waiting, but thank you for your understanding.
• 　　　　　　　　　 ※If the application details are incomplete, the secretariat will contact you by SMS or phone to the mobile phone number at the time of application.

Here are some of the most common questions.
Please check "Frequently Asked Questions" from the link above before making inquiries by phone etc.

If you have any questions about the 2nd Eco Hama, please contact us.
[Opening period] From Monday, May 13, 2024 to Monday, February 24, 2025
[Reception hours] From 10:00 to 18:00 (including Saturday, Sunday, public holidays, and New Year's holidays)
［TEL］ ０４５－９００－４８３０

This campaign supports the purchase of eco-home appliances in order to support citizens facing rising prices and promote measures against global warming.
Through this campaign, we will lead to further changes in our behavior toward a decarbonized lifestyle.

Initially, it was scheduled from Thursday, June 6, 2024 to Thursday, December 26, 2024, but it ended early on Tuesday, November 5 because it reached the budget upper limit.
※We will not be able to accept return applications after the day after the early end date.
※Applications on the early end date may be returned by lottery.

During the campaign period (from Thursday, June 6, 2024 to the early end date of November 5, 2024), Eco Hama registered stores ※20% of the purchase price (excluding tax) of the target product (up to 30,000 yen per unit) for Yokohama citizens who have applied online or by mail after purchasing the target product and installing it at home in the city. Point redemption will be made.

※This is a home appliance store in the city that registers as a store eligible for this campaign. You can see it from the "List of Registered Stores" on the campaign site (outside site).

20% of the purchase price (excluding tax) of the target product (up to 30,000 yen per vehicle).
Installation costs and delivery costs are not included.

It will be returned with "Eco Hama Pay" points that can be exchanged for various cashless points or gift certificates.
※Please note that there is a procedure for "Eco Hama Pay" points up to STEP2.
※The exchange period from "Eco Hama Pay" points to various cashless points is Sunday, February 2, 2025. Points that were not exchanged within the exchange deadline will be automatically exchanged for "QUO Card Pay" sequentially from the day after the last day of the deadline.
※Please note that automatic exchange for "QUO Card Pay" will be exchanged in units of 10 points or more to 1 point, and if the unexchanged points are 1 to 9 points, it will not be exchanged and will expire.
※For gift certificates, please see "[Return method] In the case of mail application" below.

Application by mail will be returned with a gift certificate (vanilla Visa gift card).
If the point redemption amount is 1000 yen or more, it will be returned in units of 1 yen.
If the point redemption amount is 500 yen or more and less than 1000 yen, we will return it with a QUO card of 500 yen.
Please note that applications where the point redemption amount is less than 500 yen will be invalid.

Among air conditioners, refrigerators, and LED lighting fixtures, products that meet the following requirements and are listed on the "Energy Saving Product Information Site (outside site)" provided by the Agency for Natural Resources and Energy are eligible.
You can see it from the "List of Target Products" on the campaign site (outside site).
※Applications can be made up to one air conditioner and refrigerator per person, and two LED lighting fixtures per person.
※The target product is marked with a "target product label", so please check carefully at the store.

[Sample of applicable product labels]

With the expected end of the campaign early, the application for new store registration has been completed at 10:00 am on Monday, October 28, 2024.
Thank you very much for your participation.

[Opening period] From Monday, May 13, 2024 to Friday, January 10, 2025
[Reception hours] From 10:00 to 18:00 (including Saturday, Sunday, public holidays, and New Year's holidays)
［TEL］ ０４５－９００－４８２５

Eco Hama (Yokohama City Eco Home Appliance Support Campaign) for 2023 has ended.
From Friday, August 29, Reiwa 5 to Wednesday, January 31, Reiwa 6

The exchange of "Eco Hama Pay" points awarded in the 2023 campaign for various cashless points has ended on Thursday, February 29, 2023.
If you have an unexchanged point of 10 points or more, you have exchanged it for "QUO Card Pay", so please use "QUO Card Pay". (If the unexchanged points are 9 points or less, all will expire after the exchange period has expired.)

[How to use "QUO Card Pay"]
①Access your Eco Hama Pay page.
②Select "QUO Card Pay" from "Use Gifts"
③Use "QUO Card Pay" from the displayed page.
※List of stores where "QUO Card Pay" can be used (go to "QUO Card Pay" official website)
　https://www.quocard.com/pay/store/ (external site)
※Please check the expiration date on the "QUO Card Pay" screen.

<Please note>
Retransmission of each URL is not possible in principle.
Please save or bookmark the URL of "Eco Hama Pay" or "QUO Card Pay".

For inquiries regarding the second Eco Hama, please contact the customer-only call center.
[Opening period] From Monday, May 13, 2024 to Monday, February 24, 2025
[Reception hours] From 10:00 to 18:00 (including Saturday, Sunday, public holidays, and New Year's holidays)
［TEL］ ０４５－９００－４８３０