[Early finished] Eco Hama (Yokohama Eco Home Appliance Support Campaign)

• February 3, 2025 [Important Notice]
• 　　　　　　　　　　The exchange of Eco Hama's second "Eco Hama Pay" points to various cashless points has ended on Sunday, February 2, 2025.
• 　　　　　　　　　　Unexchanged points of 10 points or more have been exchanged for "QUO Card Pay".
• 　　　　　　　　　　Please use it from "Use Gifts" on your "Eco Hama Pay" page.
• 　　　　　　　　　　For details, please refer to “[5.6 years common]“ Eco Hama Pay ”points” in this page.
• 　　　　　　　　　　※If the number of unexchanged points is 1 to 9 points, they will expire.
• November 6, 2024 [Important Notice]
• 　　　　　　　　　　Eco Hama's second phase ended early on Tuesday, November 5th. Thank you very much for your application.
• 　　　　　　　　　　Estimated timing of return, etc.Campaign site (outside site)Please refer to the "Information" section.
• November 5, 2024 [Important Notice]
• 　　　　　　　　　　Eco Hama 2nd will end early on Tuesday, November 5th, to reach the budget limit.
• 　　　　　　　　　　Please note that you will not be able to apply for return after Wednesday, November 6 tomorrow.
• 　　　　　　　　　　For detailsCampaign site (outside site)Please refer to the "Information" section.

Here are some of the most common questions.
Please check "Frequently Asked Questions" from the link above before making inquiries by phone etc.

If you have any questions about the 2nd Eco Hama, please contact us.
[Opening period] From Monday, May 13, 2024 to Monday, February 24, 2025
[Reception hours] From 10:00 to 18:00 (including Saturday, Sunday, public holidays, and New Year's holidays)
［TEL］ ０４５－９００－４８３０

This campaign supports the purchase of eco-home appliances in order to support citizens facing rising prices and promote measures against global warming.
Through this campaign, we will lead to further changes in our behavior toward a decarbonized lifestyle.

Initially, it was scheduled from Thursday, June 6, 2024 to Thursday, December 26, 2024, but it ended early on Tuesday, November 5 because it reached the budget upper limit.
※We will not be able to accept return applications after the day after the early end date.
※Applications on the early end date may be returned by lottery.

During the campaign period (from Thursday, June 6, 2024 to the early end date of November 5, 2024), Eco Hama registered stores ※20% of the purchase price (excluding tax) of the target product (up to 30,000 yen per unit) for Yokohama citizens who have applied online or by mail after purchasing the target product and installing it at home in the city. Point redemption will be made.

※This is a home appliance store in the city that registers as a store eligible for this campaign. You can see it from the "List of Registered Stores" on the campaign site (outside site).

20% of the purchase price (excluding tax) of the target product (up to 30,000 yen per vehicle).
Installation costs and delivery costs are not included.

It will be returned with "Eco Hama Pay" points that can be exchanged for various cashless points or gift certificates.
The exchange of Eco Hama's second "Eco Hama Pay" points to various cashless points has ended on Sunday, February 2, 2025.
Unexchanged points of 10 points or more have been exchanged for "QUO Card Pay", so please use "Use Gifts" on your "Eco Hama Pay" page.
For details, please refer to “[5.6 years common]“ Eco Hama Pay ”points” in this page.
※If the number of unexchanged points is 1 to 9 points, they will expire.
※For gift certificates, please see "[Return method] In the case of mail application" below.

Application by mail will be returned with a gift certificate (vanilla Visa gift card).
If the point redemption amount is 1000 yen or more, it will be returned in units of 1 yen.
If the point redemption amount is 500 yen or more and less than 1000 yen, we will return it with a QUO card of 500 yen.
Please note that applications where the point redemption amount is less than 500 yen will be invalid.

Among air conditioners, refrigerators, and LED lighting fixtures, products that meet the following requirements and are listed on the "Energy Saving Product Information Site (outside site)" provided by the Agency for Natural Resources and Energy are eligible.
You can see it from the "List of Target Products" on the campaign site (outside site).
※Applications can be made up to one air conditioner and refrigerator per person, and two LED lighting fixtures per person.
※The target product is marked with a "target product label", so please check carefully at the store.

[Sample of applicable product labels]

With the expected end of the campaign early, the application for new store registration has been completed at 10:00 am on Monday, October 28, 2024.
Thank you very much for your participation.

The call center for stores was closed on Friday, January 10, 2025.
For further inquiries, please contact the following.
■Customer-only call center
　[Opening period] From Monday, May 13, 2024 to Monday, February 24, 2025
　[Reception hours] From 10:00 to 18:00 (including Saturday, Sunday, public holidays, and New Year's holidays)
　［TEL］ ０４５－９００－４８３０

For "Eco Hama Pay" points, those who have not exchanged points more than 10 points have been exchanged for "QUO Card Pay", so please use "QUO Card Pay" . (If the unexchanged points are 9 points or less, all will expire after the exchange period has expired.)

[How to use "QUO Card Pay"]
①Access your Eco Hama Pay page.
②Select "QUO Card Pay" from "Use Gifts"
③Use "QUO Card Pay" from the displayed page.
※List of stores where "QUO Card Pay" can be used (go to "QUO Card Pay" official website)
　https://www.quocard.com/pay/store/ (external site)
※Please check the expiration date on the "QUO Card Pay" screen.

<Please note>
Retransmission of each URL is not possible in principle.
Please save or bookmark the URL of "Eco Hama Pay" or "QUO Card Pay".

For inquiries regarding the second Eco Hama, please contact the customer-only call center.
[Opening period] From Monday, May 13, 2024 to Monday, February 24, 2025
[Reception hours] From 10:00 to 18:00 (including Saturday, Sunday, public holidays, and New Year's holidays)
［TEL］ ０４５－９００－４８３０