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- Where are the PASMO sales locations and refund locations for municipal subways and municipal buses?
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Where are the PASMO sales locations and refund locations for municipal subways and municipal buses?
Last Updated June 3, 2022
Available at municipal subway stations, customer service centers, municipal bus commuter pass sales offices, and municipal bus sales offices.
Children's PASMO will be used to verify their identity by presenting identification documents, and PASMO commuter passes (commuting) that spans new and fiscal years will be used to verify their identity by presenting a student ID card, etc., so they will be released at each station office or commuter pass sales window. Regarding the continuation of PASMO (commuting) that does not last year, it will also be sold at PASMO compatible ticket vending machines.
In addition, refunds of commuter passes for other companies will be handled only by the issuing company.
Business hours
・Each station office 7:00 to 22:00
・Customer Service Center from 12:00 to 20:00 (10:00 to 18:00 on Saturdays and holidays)
・PASMO compatible ticket vending machine starts at 23:00
・Please see the Transportation Bureau website for business hours of municipal bus commuter pass sales office.
・Municipal bus office 10: 00-19: 00 (weekdays only)
Related Websites
Inquiries to this page
Sales Division, Transportation Bureau High Speed Rail Division
Telephone: 045-671-3175
Telephone: 045-671-3175
Fax: 045-550-4181
Email address: kt-tetsudoeigyo@city.yokohama.jp
Page ID: 669-180-652