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Q

Where can I get a refund of the commuter pass?

Last Updated October 14, 2021

Municipal transportation
A

Refund of the commuter pass will be handled only by the issuing railway company.
The refund fee for the commuter pass will be charged for each commuter pass, not for each railway company.

Inquiries to this page

Transportation Bureau Sales Division, High-speed Railway Headquarters

Telephone: 045-671-3175

Telephone: 045-671-3175

Fax: 045-550-4181

Email address: kt-tetsudoeigyo@city.yokohama.jp

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Page ID: 700-122-140

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