Here's the text.
Q
I want to refund my passnet
Last Updated October 20, 2021
Municipal transportation
A
The use of Pasnet has ended on March 31, 2015 (Tuesday).
Refund of the remaining passnet has been terminated on January 31, 2018 (Wednesday). The same applies to other railway companies.
Inquiries to this page
Transportation Bureau Sales Division, High-speed Railway Headquarters
Telephone: 045-671-3175
Telephone: 045-671-3175
Fax: 045－550-4181
Email address: kt-tetsudoeigyo@city.yokohama.jp
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- Can public wireless LAN (free Wi-Fi) be available on the subway?
- The IC card cannot be used outside the Tokyo metropolitan area because the IC card remains in the Yokohama Municipal Subway. How can I use it again?
- What is the price of PASMO? Do I need a deposit (deposit)?
- Are there any conditions for purchasing municipal buses and subway commuter pass?
- Do I need a ticket for children before entering elementary school (6 years old)?
- Can you issue a receipt at the municipal subway?
- Could you tell me the opening date of the municipal subway?
- Can I purchase a regular municipal bus at PASMO on the municipal subway?
- I have an integrated PASMO. Can I buy a commuter pass at a municipal subway?
- What should I do if I want to enter the municipal subway by seeing off?
- I'd like to buy a subway ticket to use tomorrow.
- I'd like you to tell me about the cost of the municipal subway.
- When did the municipal subway fare become the current fare?
- How do you judge whether you are a "child under one year old" on municipal subways and municipal buses?
- Can I check the usage history and balance of PASMO?
- What is the 1 yen unit fare or IC fare for municipal subways?
- In what case the subway fare is the 1 yen unit fare, and in what case the 10 yen unit fare?
- What is the official name of the municipal subway?
- I'm going to go to a vocational school. Can I buy a commuter pass for a municipal subway or municipal bus?
- Please tell me the number of users (number of getting on and off / off) of the municipal subway station.
- What should I do to check the commuter pass fare for municipal subways?
- Do I need to declare that I am a "child" when using PASMO for children?
- What should I do if I make a payment with PASMO on the municipal subway?
- Can I change my current magnetic commuter pass to a PASMO commuter pass? In that case, do I need a fee?
- A child goes to a cram school using the municipal subway. Is it possible to make a commuter pass to go to the cram school?
- We use discount commuter passes for people with disabilities of municipal subways at PASMO. Is there a fare discount when boarding outside the regular section?
- Where are the PASMO sales locations and refund locations for municipal subways and municipal buses?
- Is it possible to use a Suica electronic money store with PASMO? What's the difference?
- A PASMO compatible with auto-charge has been mailed to your home. Can I use it right away?
- What should I do if I have a magnetic ticket / magnetic commuter pass and a PASMO or Suica?
- Is it okay to put two IC cards, PASMO and Suica, in the same regular holder?
- There is a fraction of less than 10 yen in the remaining amount using PASMO for shopping. What is the calculation when making a refund?
- Can I change the normal PASMO purchased at a station or the like to a PASMO that can auto-charge?
- What is the auto charge function of PASMO?
- I want to buy only a PASMO commuter pass. Do I have to buy a card at least 1000 yen?
- What is the amount that can be charged (deposited) to PASMO and Suica?
- Where can I charge (payment) to PASMO / Suica?
- What is the PASMO deposit?
- What happens if I get on a municipal subway with an expired commuter pass or misused commuter pass?
- Could you tell me the Phone number at each station on the municipal subway?
- Do you have a coupon on the municipal subway?
- When can children get on the municipal subway for 110 yen?
- Do you have a family discount on municipal subways?
- What kind of fare discounts are available for people with disabilities?
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- Until what time is the commuter pass sales office open?
- Will the fare to the sales office be free when purchasing a commuter pass? In the case of cancellation, will the return fare on the day of cancellation be free?
- What kind of special-designed tickets do you have?
- I want to refund the Y-Card Marine Card
- What types of municipal buses and municipal subway tickets are available?
- Free tickets available to use municipal subways, municipal buses, Kananaka buses, and Minato Mirai Line from within the Keikyu Line
- I want to refund my passnet
- I have been issued a certificate of the physically handicapped. How do I buy a ticket when I get on the subway?
- I've lost my commuter pass for the municipal subway. What should I do?
- When can I buy a commuter pass for the municipal subway?
- Could you tell me about the facilities at the Municipal Subway Station?
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- What do I need to buy a commuter pass?
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- What types of municipal subway tickets do you have?
- Please tell me the refund procedure and the refund amount for the subway commuter pass.
- I use a stroller. Do you have to be careful when getting on the municipal subway?
- Where should I ask if I forget something in a subway car or in a station?
- What is the SF of PASMO Suica?
- What is the difference between PASMO and Suica?
- What kind of PASMO do you have?
- What is the origin of the name of PASMO?
- What is a commuter pass with fractional day of municipal subway?
- Can the JR East IC card "Suica" and transportation IC cards nationwide be used on municipal subways?
- There is no railway parallel to the closed section. I have a bus route.
- What should I do with the ticket gates of other railway companies when using transfer transportation?
- What is Transfer Transport?
- Is the scope of transfer transport determined?
- What is the response when a municipal subway stops driving due to an accident or the like?
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- I have a Hama Eco Card, but please tell me how to change the registration details such as name and address.
Page ID: 756-721-735
