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- The IC card cannot be used outside the Tokyo metropolitan area because the IC card remains in the Yokohama Municipal Subway. How can I use it again?
Here's the text.
Q
Since the IC card remains on the Yokohama Municipal Subway, it cannot be used outside the Tokyo metropolitan area. How can I use it again?
Last Updated August 7, 2023
A
If you are unable to use a transportation IC card outside the Tokyo metropolitan area because you are still in the Yokohama Municipal Subway, we will coordinate with Transportation Bureau High-speed Railway Headquarters sales section through Pasmo Co., Ltd.
Sorry for your inconvenience, but if you wish to use the transportation IC card again, please access the application form from the link below and apply.
If you are in the Tokyo metropolitan area, please contact the nearest PASMO railway operator station.
Application Form
Inquiries to this page
Sales Division, Transportation Bureau High Speed Rail Division
Telephone: 045-671-3175
Telephone: 045-671-3175
Fax: 045-550-4181
Email address: kt-tetsudoeigyo@city.yokohama.jp
Page ID: 130-978-843
