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- There is a fraction of less than 10 yen in the remaining amount using PASMO for shopping. What is the calculation when making a refund?
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Q
There is a fraction of less than 10 yen in the remaining amount using PASMO for shopping. What is the calculation when making a refund?
Last Updated March 12, 2022
A
We will refund you in units of 1 yen.
A fee of 220 yen is required to refund the PASMO card.
※The refund fee will be deducted from the remaining charge amount and the refundable amount of the commuter pass / plan ticket, and the remaining amount will be returned together with the deposit of 500 yen.
※Even if the remaining amount of the charge or the refundable amount of the commuter pass / plan ticket is less than the fee equivalent, the shortfall will not be collected or deducted from the deposit.
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Inquiries to this page
Sales Division, Transportation Bureau High Speed Rail Division
Telephone: 045-671-3175
Telephone: 045-671-3175
Fax: 045-550-4181
Email address: kt-tetsudoeigyo@city.yokohama.jp
Page ID: 539-965-225
