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Q

What should I do if my Hama Eco Card is lost (stoled)?

Last Updated April 1, 2023

Municipal transportation
A

If you notice the loss or theft of your card, please contact the nearest police office, "Koban" (police box), as soon as possible.

In Japan

Phone number: 0120-919-456
※Reception hours / 24 hours a day, 7 days a week

Overseas

Phone number: 81-3-6627-4067 (collector call is possible)
※The auto collect number varies depending on the country of residence.
 (External site) Information on the Desk for Lost / Tefault Receiving Desk (VJ Lost / Tefault Receiving Desk) Sumitomo Mitsui Card (Overseas)
Please refer to the following URL.
※Reception hours / 24 hours a day, 7 days a week

Related Websites

Inquiries to this page

Sales Division, Transportation Bureau High Speed Rail Division

Telephone: 045-671-3176

Telephone: 045-671-3176

Fax: 045-550-4181

Email address: kt-tetsudoeigyo@city.yokohama.jp

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Page ID: 123-517-435

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