Notification of transfer at the counter (moving out of the city)

It is procedure at window when we move from Yokohama city to municipalities outside the city. We accept at ward office Family Registry Division Registration Section before moving. (You can't apply at the City Hall / Administrative Service Corner.)

Last Updated January 25, 2024

Target person
Person who does report (apply), person who can do it
notification period
What you need
Reception desk
Related links

Those who are subject to this procedure

People who move out of the city
Procedures at the counter

In the case of moving out of the city, you can complete the procedure without visiting the ward office.

Online procedures

If you have a My Number card, you can use the online procedure using the minor portal. In the online procedure, you can omit the written transfer certificate. For more information, please refer to the following website.

Mailing Procedure

Notification by mail is also possible. The procedure changes depending on the presence or absence of a My Number Card or Basic Resident Register Card.

Person who does report (apply), person who can do it

The person himself / herself
Head of household or person and member of same household
proxy/agent (a person who has a power of attorney from the person or a person in the same household)

Precautions

Even though Address is the same, those who have different households need a power of attorney.

notification period

Prior to moving or within 14 days from the date of moving

What you need

１．Notification of Change of Residents

Yokohama City Electronic Application and Notification Service (outside site)You can download it from the page.
We also have a style at the ward office.

２．Identification documents of the person coming to the counter

Driver's license
Passport (passport)
My Number Card (Personal Number Card) or Basic Resident Register Card with Photo
Residence Card, Special Permanent Resident Certificate, etc.

For a list of detailed identification documents, please refer to "About identity verification at the time of notification of change in family register / resident and request for various certifications.

３．(Foreign residents) Residence Card or Special Permanent Resident Certificate

４．(in the case of proxy/agent requested by the person or the person in same household) Power of Attorney

Please make it by referring to the sample.
Sample of Power of Attorney (PDF: 136KB)

５．(People who have been granted) National Health Insurance Card, Medical Certificate, pension Notebook, etc.

National Health Insurance Card
Medical Certificate for infant
Card for Medical Care for Elderly Senior Citizens
Long-term care insurance card
pension notebook, basic pension number notices, etc.

Precautions

Preschool children are required to apply for elementary and junior high schools. In addition, please refer to ward office of ward where you live for the details.

６．seal

It may be necessary for procedures other than the transfer notice.

Reception desk

Ward Office Family Registry Division Registration Section

From Monday to Friday, 8:45 a.m. to 5:00 p.m.
From 9:00 a.m. to noon on the 2nd and 4th Saturday
※Excludes public holidays and New Year's holidays
About ward office window opening agency of the second, the fourth Saturday

Precautions

You cannot submit a transfer notice at the city hall, administrative service corner, or other ward offices.
It may take some time to complete the procedure. Congestion forecast CalendarPlease check the details and come with plenty of time.
In Yokohama City, even those who have been notified of the transfer notice at the Minor Portal are also requested to fill out the resident transfer registration form provided at the ward office Family Registry Division window and issue a number tag using the ticketing machine.