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Request a copy of resident certificate and a certificate of entry on the resident certificate at the counter.

This is the procedure for requesting a copy of resident certificate and a certificate of entry on the resident certificate at the counter. It can be obtained at the ward office and administrative service corner.

Last Updated November 15, 2024

Please consider issuing convenience stores.

Comparison of convenience stores and counters

If you have a My Number card, we recommend [Convenience store delivery] that allows you to get "early" and "cheap" earlier than the counter.
You can get it at convenience stores nationwide without having to go to the ward office.

Billing

  • If there is a resident certificate in the city, you can request it at any ward office or administrative service corner in the city.
  • The person, the person and the same household member who have a My Number Card (Personal Number Card)Convenience store deliveryYeahOnline applicationYou can also use it. There is no reduction in fees in this way.
  • MailingYou can also request it.

A person who can claim

  • The person himself
  • And a member of same household
  • Voluntary proxy/agent (a person who has a "power of attorney" from the person or the same household as the person)
  • legal representative (parents, guardians, etc. who have the right of representation by law)

Notes

  • Even if Address is the same, people with different households need a power of attorney.
  • A power of attorney is required to request a copy of resident certificate's rejection. If you have not received a request from yourselfThird-party billing pagePlease take a look at it.
  • A person who has justifiable reason to use a copy of resident certificate (claimed by a third party)Third-party billing pagePlease take a look at it.

[Important Notice]

What I need

1.Copy of resident certificate and other invoices

2.Identification documents of the person coming to the counter

  • Driver's license
  • Passport (passport)
  • My Number Card (Personal Number Card)
  • Resident Card or Special Permanent Resident Certificate

Etc.

Notes

3.(In the case of optional proxy/agent) Power of Attorney

Notes

  • If you and your same household request, you do not need a power of attorney.
  • A copy of resident certificate with resident certificate code cannot be delivered to proxy/agent. I'll send it to your Address.
  • A copy of resident certificate with My Number may not be issued to legal representative under 15 years of age or to proxy/agent except for adult guardians. I'll send it to your Address.

4.(In the case of legal representative) family register certificate, adult guardianship registration certificate, etc.

family register certificate and adult guardianship registration certificate are required.

5.(When requesting a certificate of entry in resident certificate) Form specified by a company or school

  • When certifying in the form specified by a company or school, please fill out the designated form in advance and bring it.
  • When there is not designated paper, we issue in style of Yokohama-shi. (In the Yokohama City style, permanent domicile is displayed only in the prefecture name.)

Billing location and time

Family Registry Division of each ward office in Yokohama

Monday-Friday, 8:45-17:00
From 9:00 a.m. to noon on the 2nd and 4th Saturday
※Excludes public holidays and New Year holidays
About ward office window opening agency of the second, fourth Saturday

Administrative service corner

From 7:30 a.m. to 7:00 p.m. Monday through Friday
Saturday and Sunday from 9 a.m. to 5 p.m.
※Excluding holidays and New Year holidays

[Important Notice] After Sunday, May 26, 2024, some certificates cannot be issued at the administrative service corner on Saturday and Sunday due to system change in the administrative service corner. I would like the use of weekdays (ward office, administrative service corner) or Saturday open agency (ward office).

Image

Fees

300 yen per copy
※You can use cash or electronic money (transportation, WAON, Rakuten Edy, nanaco) to pay the fee.

Notes

Other billing methods

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Page ID: 206-350-057

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