Request a copy of the resident certificate and a certificate of entry in resident certificate

• If you have resident certificate in the city, you can request it at any ward office or administrative service corner in the city.
• Person and person and same household member who has my number card (personal number card)Convenience store deliveryHaOnline applicationYou can also use it. There is no charge reduction in fees in this way.
• Postal mailYou can also claim it.

• The person himself / herself
• The person and the same household employee
• Optional proxy/agent (a person who has a "power of attorney" from the person or the same household)
• legal representative (such as a parent or guardian who is legally required to represent proxy)

• Even though Address is the same, those who have different households need a power of attorney.
• resident certificate's vote is limited to the individual.
• Anyone who has a good reason to use a copy of resident certificate (a request by a third party)Third party billing pagePlease take a look at it.

• It is available at the counter.
• In advancePage (outside site) of Yokohama-shi electronic application, report serviceYou can also download it from here.

• Driver's license
• Passport (passport)
• My Number Card (Personal Number Card) or Basic Resident Register Card with Photo
• Residence Card or Special Permanent Resident Certificate

• If you do not have the above documents, you will be asked to verify your identity verification documents such as your health insurance card, pension notebook or basic number notice at the counter by asking questions such as verbal questions.
• A detailed list of identity verification documents is available.About identity verification at the time of notification of family register / resident change and request for various certificationsPlease refer to the documentation.

• Please make it by referring to the sample.
• Sample of Power of Attorney (PDF: 136KB)

• If you and your same household, you do not need a power of attorney.
• A copy of the resident certificate with the resident certificate Code cannot be issued to proxy/agent. I'll send it to your Address.
• A copy of resident certificate with My Number cannot be issued to legal representative under the age of 15 and to proxy/agent other than adult guardian. I'll send it to your Address.

family register certificate, adult guardianship registration certificate, etc. are required.

• When certifying in the form specified by the company or school, please fill out the designated form in advance and bring it.
• If there is no designated paper, it will be issued in the style of Yokohama City. (In the format of Yokohama City, permanent domicile is indicated only by the prefecture name.)

Monday-Friday, 8:45-17:00
From 9:00 a.m. to noon on the 2nd and 4th Saturday
※Excludes public holidays and New Year's holidays
About ward office window opening agency of the second, the fourth Saturday

Monday to Friday from 7:30 a.m. to 7 p.m.
Saturday and Sunday from 9:00 a.m. to 5:00 p.m.
※Excludes public holidays and New Year holidays

300 yen per copy
※Cash or electronic money (transportation, WAON, Rakuten Edy, nanaco) can be used to pay the fee.

• Fees may be exempted according to laws and regulations, for example, when submitting to the pension office to receive pension. For more information. Fees for family register and resident certificate CertificatesPlease refer to the following page.
• Certificates (copy of resident certificate, etc.) required for the financing system related to COVID-19 infection will be reduced.Reduction and exemption (free) of the issuance fee for certificates (copy of resident certificate, etc.) necessary for the loan system for COVID-19 infectionPlease check it out.