- Yokohama-shi Top Page
- Living and Procedures
- family register Tax and Insurance
- Notification and certification (family register, resident certificate, etc.)
- family register resident certificate Seal Registration My Number Card
- Issuance of certificates by family register, resident certificate, Seal Registration, etc.
- Copy of resident certificate and Certificate of Items in resident certificate
- Apply online for a copy of resident certificate and a certificate of entry in resident certificate
Here's the text.
Apply online for a copy of resident certificate and a certificate of entry in resident certificate
This is the procedure for obtaining a copy of resident certificate and a certificate of entry on the resident certificate online. It can be used by the person who has a My Number card. It will take about a week to deliver it.
Last Updated October 17, 2024
- Those who can use it
- Requested Person
- What I need
- Number of days until receipt
- Fees
- How to apply
- Access the online application system
- FAQs
- Other billing methods
Those who can use it
Those who have a resident registration in Yokohama City and have a My Number Card containing a digital certificate for signature
Notes
- Online application can only be used by the person who has a My Number card.
- Person who does not have my number cardWindow requestOrRequest by mailPlease use it.
- If you are a third party in proxy/agent, please use the mail request etc.
Requested Person
Only the person and same household
Notes
- You can't get a vote.
- The certificate of entry in resident certificate will be issued in the form of Yokohama City. permanent domicile is displayed only in prefectures.
What I need
1. My Number Card
- My number card isDigital certificate for signatureIs in an effective state.The PIN of the digital certificate for signature(Only if you know 6 to 16 digits alphanumeric characters (* not 4 digits)).
- If you have not updated your My Number Card information when moving in the past, you will not be able to apply online.
2. Smartphone or PC and card reader
Smartphone
- For detailsList of NFC smartphones compatible with My Number Card (outside site)Please check it out.
- "Yokohama e application" (read my number card) application is necessary for use.
PC + card reader
- It is necessary to install an application for personal computers (electronic signature extension AP).
- The recommended operating environment isPage (outside site) of Yokohama-shi electronic application, report systemPlease check it out.
3. Credit card or smartphone payment
- Supported brands are VISA, Mastercard, American Express, JCB, and Diners Club.
- Smartphone payments are supported by PayPay and LINEPay.
Number of days until receipt
We will deliver it to Address, where resident certificate is located, in about a week after payment of the commission.
Notes
- If you are in a hurry, please consider using express delivery.
- It will take some time because the issuance procedure is not performed on weekends, holidays, and the year-end and New Year holidays.
- If you have any questions about the application details and need to be confirmed, we will contact you by phone or email. In that case, please note that it will take more days to create the certificate than usual.
Fees
300 yen per copy + postage
Notes
- For applications subject to fee reduction, please use the mail request etc.
- We will not issue receipts or other documents notifying you of receipts. Please check the credit card company or smartphone payment statement.
- If payment cannot be confirmed within one week from the date of sending the fee payment request email, the application will be canceled.
How to apply
- We perform user registration of Yokohama-shi electronic application, report system beforehand.
- Enter required items from the application page.
- Read your My Number card with a dedicated application, make an electronic signature, and complete the application.
- After confirming the application details at the Yokohama City Mail Request Office, you will receive an e-mail for a fee payment request. From My Page, proceed to the payment screen of the fee and make the payment.
- After confirming payment information at Yokohama-shi mail request office work center, we mail certificate.
For details, please refer to the online application operation procedure (PDF: 4,031KB).
Notes
- If the information on the digital certificate does not match the user registration information, you cannot use the online application. Please correct the user registration information to the correct information.
- Regarding the handling of personal informationPage (outside site) of Yokohama-shi electronic application, report systemPlease check it out.
Access the online application system
FAQs
Other billing methods
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Inquiries to this page
Please check the frequently asked questions before making an inquiry.
About general service including operation method and system (from 8:45 am to 5:15 pm on city hall opening agency day)
Service Section, Civic Affairs Bureau Service Department
Telephone: 045-671-2176
Telephone: 045-671-2176
Fax: 045-664-5295
Email address: sh-madoguchi@city.yokohama.jp
About individual inquiry after application (from 8:45 am to 5:15 pm on city hall opening agency day)
Yokohama City Mail Request Office
Telephone: 045-222-4900
Telephone: 045-222-4900
Fax: 045-222-4916
Email address: sh-yusocenter@ml.city.yokohama.jp
Page ID: 437-345-059