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  7. We carry out "dialogue" with companies about approach such as convenience improvement using AI about Yokohama-shi call center business.

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We carry out "dialogue" with companies about approach such as convenience improvement using AI about Yokohama-shi call center business.

Last Updated January 21, 2020

Press release materials

January 21, 2020

Civil Affairs Bureau Public Affairs Consultation Section

Asumi Kiuchi

Phone number: 045-671-2305

Fax: 045-663-3433

 In the Yokohama Call Center business, we are considering introducing AI-based inquiries, including chatbots, to improve user satisfaction.
 In order to examine the feasibility and methods of the functions that Yokohama City is considering, we would like to conduct dialogue with companies, etc., and organize the conditions for recruiting businesses scheduled for 2020. Please join us.

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Yokohama City Citizen's Bureau Public Affairs Counseling Division Call Center

Telephone: 045-671-2117

Telephone: 045-671-2117

Fax: 045-663-3433

Email address: sh-call@city.yokohama.jp

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Page ID: 496-193-121

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