[Press Release] Issued "Consumer Life Consultation Trends 2020"-Beware of "Householding" consumption troubles-　

Regarding consultations sent to the Yokohama City Consumer Affairs Center (21,797 results in FY2019), we published "Consumer Life Consultation Trends 2020", which conducted a in-depth analysis, such as trends and characteristics by age and region. .
This fiscal year, as a special theme, we have picked up an increasing number of consumer troubles following the so-called “live consumption” accompanying self-restraint of going out to prevent the spread of the new coronavirus infection. People who have never used Internet shopping much until now have come to use it, and especially in recent years, smartphones have become widespread, and troubles have occurred in a wide range of generations, from young people to the elderly. Was confirmed.
We hope that you will read this book and use it to prevent consumer damage.

※"Consumer Life Consultation Trends 2020" can be downloaded from the website of the Yokohama City Consumer Affairs Center for both [Main Part] and [Summary Version].