[Press Release] We will start operation of access assistance function (chatbot) on homepage of Yokohama City Consumer Affairs Center.

The Yokohama City Consumer Affairs Center conducted a test for the operation of a "chatbot" as a homepage access assist function (*) so that consumers can smoothly reach the items they want to know smoothly. Has been implemented since the day.
Operations will begin in April 2021 to further improve our services.
※This function guides the counselor to appropriate information on the homepage (consultation case, advice / advice, etc.) on the homepage, aiming for self-solving and early resolution of problems.